Latest review first
Lowes in San Antonio, Texas - Lowe's extended warranty sucks
I bought a kitchen-aid dishwasher in september 2007 and has gone out at least 5 times in the last 2 years. 4 times during the extended warranty period. 3 times this year and cannot seem to get any fast service. in two years the machine has been out of circulation 8 weeks because of run arounds. i cannot get them to replace the dishwasher nor get it fixed in a timely manner. i was promised that service soulutins would call me and never did. i was told a supervisor would call me twice and never did. I finally talked to a supervisor (stacey) snd she said they could not do anything but send a technician next week
Lowes in Kerrville, Texas - I was told an estamate would be ready it was not.
I went to the store to pick out carpet and pay for and estamate. the carpet I wanted to view was mjissing from the swatchs on the viewing board. I was told they would find out for me the missing color by the time the guy did the measuring. The measuring was done by the Lowe's man early this morning. Mid after noon I call the store to ask if I could come by this evening and see estamate and missing color of carpet I wanted. I was told it wpould be there for me. Whene I got to store nothing was ready. The guy hadn't even called in measurements and the lady in charge of my sales would not be in untill thursday, Today is tuesday. I am pissed. I want my $35 back and I will go elsewhere.
Bought a troy bilt snow blower last winter. I used the machine apx. 6 times. Following mfg. instructions i ran it out of gas for the summer.Upon learing we were to have a large snowstorm i filled with new gas and proceeded to start. While attemptting to start the...
Called the lowes store in lawton,ok this day
called the lawton stoe looking for a bathroom heater. no one answered for that dept. i hung up and called back later. still no answer. the spanish girl that answered the phone told me that they all on break- call back. i told her i would just call home depot and she replied - do it, that is fine with us. i did call home depot and they fixed me right up on the first call. your service personnel need some inservice. i love 45 miles from your store. i have to call before i drive down to get items. guess where i will call next time.
Lowes in Jonesboro, Arkansas - 2 out of 2 appliances not working right, also a vanity top cracked.
We purchased a range, dishwasher and a vanity that came with a sink,last year at Lowe's. We had a problem with the range immediately, with wide swings in oven temperature, took 2 repairs to get it right, now one of the burners isn't working and they told us it's out of warranty, up to us to repair. The dishwasher has a pump problem, it's noisy and rattles badly,up to us to repair. The vanity top cracked, our problem. All 3 are 15 months old. Don't shop Lowe's. They do not back up their products. A call produced hostility from the C.S. re, who told us that everything is over a year old and it's too bad all that happened. They suggested that we get our appliances repaired. No recommendation on what to do with the crack in the vanity top. They will not even offer to share the cost of repairs. Pretty sad for a store to treat customers like that.
Lowes in Los Angeles, California - Canceled my account without cause
I was a user of Lowe's project card untill a week ago. Without reason or cause on my part the account was closed.... I found it redundant considering the fact their business is so slow many of their employees are having to quit due to lack of work hours... Home Depot appreciates stupidity like that considering they pick up more business that way. I will pay off my small balance and move on none worse for the experience. I will gladly tell all about the treatment one recieves in doing business with such a business.... I guess some companies would be better off if the were out-sourced to another country. Merry Christmas and Happy New Year to all that read this......
I'm Pissed! I'm Pissed! I'm Pissed!, This company and it's corporate staff ( www.lowesceo.com )are a bunch of crooks, liars & cheaters . They lie & cheat too , too, I don't even know why. They aren't making any money.( firerobertniblock.com )...
Lowes in Reno, Nevada - A $250.00 purchase ending up costing me over $250,000.00
Too keep it real simple. Bought from Lowe's. Problem occured. Trusted Lowe's too handle the situation in a professional matter. Worst mistake I ever made. These employees are trained to destroy evidence that my imp locate Lowe's in any wrong doing. This makes it virtually impossible to proves anything in a court of law. Lowe's is a very bad , bad , bad company. I would not shop there, If it was the last place on earth. After all my drama with Lowe's. The best I can say is Lowe's Sucks. For you Mr. Niblock. OI have this. www.lowesceo.com. You will not be able too hide the truth too much longer?????????????
Lowes in College Station, Texas - Has not delivered item ordered.
On 10/29/09 we placed an order at the Lowe's in Fremont, Ohio for 1 window plantation shutter for my mother's bathroom. The company measured the window on 10/30/09 and it was ordered because I was returning to Texas. We were told it would be delivered and installed on 11/17/09 so my sister spent the entire day at my mother's house waiting because my mother, Bernie Bender, is 96 years old and no one called or showed up. Three weeks later, with no word, they contacted Lowe's and was informed that a tentative delivery would be 12/21/09, almost 2 months after ordering it. I have always delt with Lowe's as apposed to Home Depot, both of which are available to all of us, but if this is the service we will get we sill stop purchasing from you which has been substantial in the past. We all felt that the employees at the Fremont store were very helpful and friendly but if this is the service my mother is receiving none of my family, which is scattered over Ohio, Minnesota and Texas will every use your stores again.
I went to lowes for a price on my cabinets. I had a list of cabinets that my contractor gave me. When I got there the guy in that dept. made an appointment with me for later that day as he was already working with someone and there was no one else there. When I got...
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