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This store should be called "Losers." I ordered a $500 special order closet door only to find it scratched w/ damaged hardware. They wanted my builder to fix it. When I put my foot down, they offered to re-order. After reassurances all week long, they called to say...
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3 comments
Anonymous
#95783

Being employed at lowes is a nightmare!!!!No communication with supervisors...we waited 9 months to start an account with them and put out so much money for everything they wa...

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#146062 Review #146062 is a subjective opinion of poster.
This comment is to agree with what I saw about Lowe's. I am a former Lowe's employee who Lowe's decided to get rid of by using "willful" misconduct. Most of my co-workers were really good people who, if they weren't experts, were not trained well. ...
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7 comments
Anonymous
#59886

I have looked at firerobertniblock.com and Lowesceo.com and think they are great websites. I hope these things continue to be there for frustrated consumers and ex-employees ...

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#145902 Review #145902 is a subjective opinion of poster.
my wife and I purchased a house and needed new appliances. We had gone to Lowes and picked out a fridge, microwave, and stove- all matching in stainless steel on the Monday before the house closing, that was on Friday. I asked the salesman if I could pay for the items...
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3 comments
Anonymous
#83216

i am so very sorry that we did this to you. It never should have happened. Please do not blame the whole store for what one of the employees did. Please always inform the stor...

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#145738 Review #145738 is a subjective opinion of poster.
In November I took in two sets of Cad originated drawings for kitchen cabinets to acquire an estimate. The 'design specialists' showed us the door design and colors available. The design 'specialist' stated a specific manufacturer would be the cabinet...
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4 comments
Anonymous
#52499

Hmmm....do any other Lowe\'s Specialists smell something funny here? Sounds like we are dealing with a \"Complaint Specialist\" who has been caught in his own story, as we Lo...

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#144965 Review #144965 is a subjective opinion of poster.
could the company not find another word or words for customer compliants. Vocabulary should not be so limited and to have to resort to using the slang that i would not use nor allow my childrent ouse. I am dissapointed in Lowe's. I was not aware this slang was used...
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4 comments
Anonymous
#60898

HAHAHAHA are you freakin serious, i think this *** hole rode the short bus to school.

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#144926 Review #144926 is a subjective opinion of poster.
We bought a tool box from Lowes 3 wks prior 2 xmas & was told by a lowe's associate that if in the next couple of wks the price went down, we could come back and recieve the discount in the form of a refund. It went on sale, I went back for the refund, the returns...
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12 comments
Anonymous
#216846

i am currently an customer service manger at lowes. this was somewhat the associates fault.they should always check the price too make sure it is actually reduced to the cheap...

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#144659 Review #144659 is a subjective opinion of poster.
Loss
$600
Hello everyone. Basically any customer can return anything at will. The Lowe's Computers at the Lowe's stores flash on their screens NO HASTLE RETURNS. If the manager refuses to take back the return then ask for the corp number and call and state You have...
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5 comments
Anonymous
#135603

I love Lowe\'s! It\'s a great store, and I get great help all the time. Can\'t get enough, you\'re totally right by the way, they do take back a lot of stuff. But in the end i...

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#144564 Review #144564 is a subjective opinion of poster.
You know after a number of years of buying at Lowes that ended over Christmas when they cut my card. They said for two late summer payments, I say it is because I continually paid my card and only a 48 dollar balance. I have always paid my card and never missed a...
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5 comments
Anonymous
#56244

I also got a cancel account letter from Lowes. Before you start \"***\" on the original complaint in this string, Lowes is pulling some \"shady\" deals as well. When Lowes or ...

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#144250 Review #144250 is a subjective opinion of poster.
Another "Do Not Use Lowe's Extended Warranty Plan" complaint because Lowe' refuses to honor it. I have been trying to have my Samsung front load washer repaired since last JULY. La Mesa, CA Appliance has been to my house numerous times and cannot repair it. La...
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3 comments
Anonymous
#699260

I am having the same problem only they are telling me they are not going to honor the contract due to where they conveniently put the serial number sticker. They put it on the...

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#144113 Review #144113 is a subjective opinion of poster.

Lowes in Findlay, Ohio - Service at the checkout

I read the letter from the fella in Colorado concerning the "long lines" at the checkout. Is this the only place he shops? ( Considering the times we're in) help is shorthanded everywhere. there is always one person who isn't happy about the way things are run. i work at one of these store in another state.. our policy is to get people checked out as quick as we can. there are employees who b/c of policy cannot run the register. don't know the story concerning this particular store but don't judge all stores by yours...
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#144023 Review #144023 is a subjective opinion of poster.