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I went to the Lowes Home Improvement Store In Smithfield On Brightleaf Blvd. I had ordered an appliance online and came in to pick it up. You wouldn't believe how long I stood at the customer Service Desk waiting for someone to notice I needed help. Then I finially...
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10 comments
Anonymous
#377775

Update! We received a new gas grill fully assembled today at 2:15 PM. The young men that delivered it were very helpful and courteous. It was a happy ending to a very frustrat...

Review
#146711 Review #146711 is a subjective opinion of poster.
3/23/09 lowes ft worth tx. near loop 820 and hwy 199 around 2 pm t0 2:30 pm I looked for help in lawn and garden eventually I found the barbed wire and t-posts I wanted but could not get to the wire rolls under a shelf. Again I searched for help. Next I went to...
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1 comment
Anonymous
#54625

The phone number for each store is posted in LARGE PRINT right behind the customer service desk. And those employees behind the service desk have to also cater to customers on...

Review
#146705 Review #146705 is a subjective opinion of poster.
Loss
$1600
I shop at Lowes. Recently I went to Menards and decided I would prefer your store. But I cannot get around it without an electric scooter basket. So, I'm back to Lowes. Please reconsider your decision about having scooters. While it may not be required by law,...
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25 comments
Anonymous
#1722317

You have become too comfortable with your handicap. You no longer push your limits. You have settled into your handicap and in that comfort you no longer try. As a handicapped...

Review
#146605 Review #146605 is a subjective opinion of poster.
my husband and I bought a bosch aqua star tankless water heater and a bosch washer and dryer. we bought the water heater three years ago this coming september and have been having trouble with it starting and have to continually reset it to get it to work. we called...
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1 comment
Anonymous
#54366

I work for Lowe\'s and I truly do sympathize with you. I am in the Chicago area, and we have the same problems with tankless Bosch water heaters. We at our store have NO ON...

Review
#146581 Review #146581 is a subjective opinion of poster.
Loss
$3
This store should be called "Losers." I ordered a $500 special order closet door only to find it scratched w/ damaged hardware. They wanted my builder to fix it. When I put my foot down, they offered to re-order. After reassurances all week long, they called to say...
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3 comments
Anonymous
#95783

Being employed at lowes is a nightmare!!!!No communication with supervisors...we waited 9 months to start an account with them and put out so much money for everything they wa...

Review
#146062 Review #146062 is a subjective opinion of poster.
This comment is to agree with what I saw about Lowe's. I am a former Lowe's employee who Lowe's decided to get rid of by using "willful" misconduct. Most of my co-workers were really good people who, if they weren't experts, were not trained well. ...
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7 comments
Anonymous
#59886

I have looked at firerobertniblock.com and Lowesceo.com and think they are great websites. I hope these things continue to be there for frustrated consumers and ex-employees ...

Review
#145902 Review #145902 is a subjective opinion of poster.
my wife and I purchased a house and needed new appliances. We had gone to Lowes and picked out a fridge, microwave, and stove- all matching in stainless steel on the Monday before the house closing, that was on Friday. I asked the salesman if I could pay for the items...
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3 comments
Anonymous
#83216

i am so very sorry that we did this to you. It never should have happened. Please do not blame the whole store for what one of the employees did. Please always inform the stor...

Review
#145738 Review #145738 is a subjective opinion of poster.
In November I took in two sets of Cad originated drawings for kitchen cabinets to acquire an estimate. The 'design specialists' showed us the door design and colors available. The design 'specialist' stated a specific manufacturer would be the cabinet...
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4 comments
Anonymous
#52499

Hmmm....do any other Lowe\'s Specialists smell something funny here? Sounds like we are dealing with a \"Complaint Specialist\" who has been caught in his own story, as we Lo...

Review
#144965 Review #144965 is a subjective opinion of poster.
could the company not find another word or words for customer compliants. Vocabulary should not be so limited and to have to resort to using the slang that i would not use nor allow my childrent ouse. I am dissapointed in Lowe's. I was not aware this slang was used...
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4 comments
Anonymous
#60898

HAHAHAHA are you freakin serious, i think this *** hole rode the short bus to school.

Review
#144926 Review #144926 is a subjective opinion of poster.
We bought a tool box from Lowes 3 wks prior 2 xmas & was told by a lowe's associate that if in the next couple of wks the price went down, we could come back and recieve the discount in the form of a refund. It went on sale, I went back for the refund, the returns...
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12 comments
Anonymous
#216846

i am currently an customer service manger at lowes. this was somewhat the associates fault.they should always check the price too make sure it is actually reduced to the cheap...

Review
#144659 Review #144659 is a subjective opinion of poster.
Loss
$600