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Lowes in Los Angeles, California - Canceled my account without cause

I was a user of Lowe's project card untill a week ago. Without reason or cause on my part the account was closed.... I found it redundant considering the fact their business is so slow many of their employees are having to quit due to lack of work hours... Home Depot appreciates stupidity like that considering they pick up more business that way. I will pay off my small balance and move on none worse for the experience. I will gladly tell all about the treatment one recieves in doing business with such a business.... I guess some companies would be better off if the were out-sourced to another country. Merry Christmas and Happy New Year to all that read this......
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1 comment
Anonymous
#104807

I had a consumer credit card and just paid the balance IN FULL the end of December. Now I received a letter telling me they CLOSED my account.

I've been making my monthly payments on time and just decided to pay off the full balance.

Why would they do that? It makes absolutely no sense to me.

Review
#164907 Review #164907 is a subjective opinion of poster.
I'm Pissed! I'm Pissed! I'm Pissed!, This company and it's corporate staff ( www.lowesceo.com )are a bunch of crooks, liars & cheaters . They lie & cheat too , too, I don't even know why. They aren't making any money.( firerobertniblock.com )...
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11 comments
Anonymous
#329941

Lowe's just closed a store in my community. They let the employees work their full day, on Sunday, then told them that the store was shut down. This store had 100 employees with families to take care of and this is the underhanded way that Lowe's treated them. I understand that in business you have to make these kinds of decisions, but you don't work your employees on Sunday and tell them to kick rocks on Monday. This is heartless and unconscionable. After reading about this in the AJC, I did a web search and found that this isn't the first time that Lowe's has done this to employees.

I've preferred shopping at Lowe's over Home Depot because I like the store layout better. There are other Lowe's within a 5 mile radius of where I live, however, since this is how Lowe's treats it's employees, I can't support such an unethical company with my dollars.

My thoughts and prayers are with the families of all of these former Lowe's employees. A better day and opportunity is on the horizon.

God Bless.

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Review
#164265 Review #164265 is a subjective opinion of poster.
Loss
$250

Lowes in Reno, Nevada - A $250.00 purchase ending up costing me over $250,000.00

Too keep it real simple. Bought from Lowe's. Problem occured. Trusted Lowe's too handle the situation in a professional matter. Worst mistake I ever made. These employees are trained to destroy evidence that my imp locate Lowe's in any wrong doing. This makes it virtually impossible to proves anything in a court of law. Lowe's is a very bad , bad , bad company. I would not shop there, If it was the last place on earth. After all my drama with Lowe's. The best I can say is Lowe's Sucks. For you Mr. Niblock. OI have this. www.lowesceo.com. You will not be able too hide the truth too much longer?????????????
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Review
#164227 Review #164227 is a subjective opinion of poster.

Lowes in College Station, Texas - Has not delivered item ordered.

On 10/29/09 we placed an order at the Lowe's in Fremont, Ohio for 1 window plantation shutter for my mother's bathroom. The company measured the window on 10/30/09 and it was ordered because I was returning to Texas. We were told it would be delivered and installed on 11/17/09 so my sister spent the entire day at my mother's house waiting because my mother, Bernie Bender, is 96 years old and no one called or showed up. Three weeks later, with no word, they contacted Lowe's and was informed that a tentative delivery would be 12/21/09, almost 2 months after ordering it. I have always delt with Lowe's as apposed to Home Depot, both of which are available to all of us, but if this is the service we will get we sill stop purchasing from you which has been substantial in the past. We all felt that the employees at the Fremont store were very helpful and friendly but if this is the service my mother is receiving none of my family, which is scattered over Ohio, Minnesota and Texas will every use your stores again.
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4 comments
Evoke
#100591

This is not as much of an issue with Lowe's as it is their shipping vendors or their Installed Sales contractors. Lowe's doesn't have the power to make a manufacturer get something to them any quicker. But, if the item has arrived at the store and no one has brought it to you, then that's an issue with the contractors doing their job.

Anonymous
#96844

I agree 100% with Dawn. What Customers hear and what is the truth are always two different things.

Just so you know; many things have different lead times. Standard lead times are approximately 14 days (assuming that the manufacturer isn't back ordered and/or this isn't completely custom); What was probably stated to you was that it was expected around the 17'th of November and as always, you heard, "We'll have it installed on 11/17/2009". I'm sure you all probably groaned enough that Lowe's gave you a discount; so enjoy.

--- To this "Staff" guy; I don't believe it's right to contact the CEO over something petty. While you sit in your self pitty (eating four quarter pounders a day), just remember; McDonald's is retail as well.

Anonymous
#95432

Plantation shutters have a 6 - 8 week delivery. that you will find at any retail store. The time line comes from the manufacturer.

Anonymous
#94085

Comments or Questions about Lowe's HIW.

Contact Lowe;s CEO Robert Niblock directly @

www.lowesceo.com (Even his home phone # )

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Review
#163964 Review #163964 is a subjective opinion of poster.
I went to lowes for a price on my cabinets. I had a list of cabinets that my contractor gave me. When I got there the guy in that dept. made an appointment with me for later that day as he was already working with someone and there was no one else there. When I got...
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7 comments
Anonymous
#766590

Jensen Beach Lowes is like a dark deep hole smart people drive the extra few blocks to Home Depot they are in stock with professional help no like lowes !!

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Review
#162682 Review #162682 is a subjective opinion of poster.
Loss
$5000
Why does the Zephyrhills FL management allow customers to bring in their pets and put them in shopping carts> The shopping carts are not cleaned after pets are allowed to ride in them. This is a health hazard when I place my child in the shopping cart behind a dog. ...
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66 comments
Anonymous
#1203853

Blankets keep carts clean. You can't keep out disabled people legally.

If they need a dog, It has to be on a leash. The cart thing is a policy each store has.

I say if the service dog is on a blanket, It is allowed in a cart. Use a leash otherwise.

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Review
#162461 Review #162461 is a subjective opinion of poster.
2006 I got a Lowes Credit card and faithfully have paid it even paying more than minimum needed. Recently I went to Lowes to purchase tile to finish the renovation on my bathroom. To my surprise my account had been closed by the company. The reason according to a...
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6 comments
Anonymous
#675889

Bring wipes!!!!! Lowes is a FAMILY Store!!!

In fact, Lowes has wipes at the entrance... You should use them anyway!!!!

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Review
#161999 Review #161999 is a subjective opinion of poster.
Loss
$1300
Bought items from the Newport News store and an employee said that they checked on the item to see if it was broken (Johnathan Everman)and so we bought the items went in on 11/14/09 to pick up the items and both of the 2 that the Newport News store had were broken, so...
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2 comments
Anonymous
#88115

See I work at a retail store as well and know that customer service needs too be addressed. My issue is that both of these store employees and top management all had a careless attitudes. All in both of these stores the employees states that they checked out the product and it was not damaged, but when I go in to pick it up, it is clear that no one really looked at the product, box never opened but clearly damaged and the product is damaged inside. DON'T LIE TO SOMEONE AND TELL THEM YOU CHECKED OVER THE ITEM AND IT IS NOT DAMAGED WHEN YOU REALLY DID NOTHING!! Even the managers had the I don't care attitude. Retail means you must have people skills, if you don't, don't do retail.

I have worked in customer service at a retail store for the last 6 years!!

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Review
#161971 Review #161971 is a subjective opinion of poster.

Lowes in Missoula, Montana - Sold Textured Paint offered incorrect Roller..

Do not even bother with complaining at Lowes.com. Got no satifaction from Store Managemet @ Store #2277, when was recommended a roller for a special textured paint. Paint clumped, and when I returned and ask about the problem, the Team Leader in the paint dept. stated that the wrong roller was used and showed me what was to be used correctly. I complained to management at the store and got no assistance. You can only imagine what the clumped paint did to the wall of the new house I had just moved into. In a few words... Store Manager worthless, Team Leader Priceless.
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Review
#161744 Review #161744 is a subjective opinion of poster.
Loss
$45
I am extremely upset with the fact that my credit limit was lowered from $2500.00 to $1470.00 in less than 24 hours and without any notification or justification. I looked at my account online on Friday, November 6th and had over $1000.00 left to utilize. Went to...
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5 comments
Anonymous
#136493

I just found out that Lowe's lowered my credit line from $2500 to $500 my balance is $470, so I have about $30 available. I had to find out in front of a bunch of people at the checkout when my card was declined for a $38 purchase.

I was so embarrassed. Well, I'll just pay it off and have one less card to carry in my wallet.

Lowe's really needs to look at another bank to offer their cards. I imagine GEMB is predicting even more economic disaster to come with this president we elected.

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Review
#161469 Review #161469 is a subjective opinion of poster.