Lowes Reviews and Complaints
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The Worst Store/ Store Mgr Ever!!! | Lowes review from Winthrop, Massachusetts
I have recently been terminated by a Lowes here in Massachusetts. The name of the store manager I worked for is Mark Gullotti. I have NEVER, in my life, met such a demeaning, unprofessional, unethical, ingenuine, heartless, ***! Typically, with large corporations, you find that people fairly far up the ladder are "removed" from the daily happenings within the company, and are unappreciative of the hard work of their employees. (a good example of this is that new show, "Undercover Boss", which shows CEO's and such going undercover to see what the daily operations are like in their stores, factories, etc.) What's unbelievable, is that a Store Manager can be this removed and blind to the actual issues within his own store! He is completely unappreciative of his workers, any praise that he does give- seems completely forced and fake, his main concern is not for the relationships created with his employees & customers, but rather his bonuses! And what he doesn't understand, unbelievably, is that the 2 go hand-in-hand. You HAVE to take care of your customers AND your employees to make money! He has surrounded himself with braindead managers that won't question his shady business practices, has aligned himself with the District Manager and has the HR Manager wrapped around his finger. Thereby protecting himself from any backlash from disgruntled employees. (many of which have filed complaints) DON'T SHOP @ LOWES IN SAUGUS, MA! Don't let this *** make his bonus! And if you've had a bad experience shopping there, call 1--800-44-LOWES and report it!
To much to list here.. | Lowes review from Porter, Texas
i have been a customer of lowes for 15 years was in there eveyday! had a credit card but never used it until a year ago been paying cash for eveything i have electrical buisness. been paying 100.00 a month every month on the 8th month since i charged $1.200 got behind one month was charged $30 paid it and the balance off and lowes canceals my card. lowes are guilty of way more. even accused me of stealing a tape measure that was bought there a year before i hate lowes now, will go to home depot ace hardware anwhere but *** lowes!!!!! and dont trust those guys that work electrical they will get you and -?? killed the ones in kingwood texas for sure....
Stress Reliever | Lowes review from Apollo, Pennsylvania
Would I be allowed to post my complaint on your site? I might try just to see how long it stays there remembering to print the comments each time a new post is entered. Writing under assumed names, mine included. Posting sexual: vulgar; disgusting; malicious things about me and putting my family in danger. I asked for this to stop, but I have not heard from anyone at this web site. They did remove the forum where this started and I questioned as to why. You allow them to continue this despicable behavior on your site and I have no choice but to defend myself in the best way that I can. As I have forwarded this information to the EEOC, I think you may be interested in the following information as well: U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Pittsburgh Area Office William S. Moorhead Federal Building 1000 Liberty Avenue, Room 1112 Pittsburgh, PA 15222 (412)395-5902 TTY (412) 395-5904 FAX (412) 395-5749 Writer's Direct Dial 412) 395-5865 Frank.Rodia@EEOC.gov Dear Ms. Romansky: I have been assigned to investigate your case. This is in response to your request for a reply, and to let you know that I have received the materials that you recently sent to the EEOC by email. My contact information is listed above. Sincerely, Frank E. Rodia Investigator npwj
Lowes Refrigerator is a Lemon
We bought a GE profile refrigerator at Lowes 2 years ago. It has had to be repaired 4 times, since then. Four times in 2 years, we have had spoiled food, water all over the floor, and an average of a week without a refrigerator. In researching it I find that GE has had something like 2 recalls on their refrigerators, so I shouldn't be surprised I suppose, and yes we should have done our homework better. The real disappointment has been Lowes. We have shopped at Lowes a lot because we thought they had good customer service. With the refrigerator, it has been an ordeal. First they delivered a refrigerator that didn't work, had cut wires inside, and had stains on the shelves. The repairman said "Oh yes, this is the refrigerator that those other people sent back". We returned it. Then they delivered our current refrigerator, which of course has died 4 times. The good news is that we bought the service plan, which includes a "lemon law". The bad news is that lemon law doesn't seem to mean anything, in reality.
Item purchased 7-29-10. Arrived and was in store since 8-12-10. | Lowes review from Newberry, South Carolina
My product was in the store since 8-12-2010. No one contacted me or advised me that it was in, my contractor was finished and gone so I had to bear the cost of having it installed. When I checked on it, the product was in the store and no one could explain why I was not contacted. I am very disgruntled at this act of noncommunication, and Lowe's Incorporated shpould bear the cost of the installation of my appliance. To date, I have not had a response from them since I picked up my appliance on my own as i told them I would, just that they did not contact me a promised.
Does not back gaurantee of products and installation | Lowes review from Lee's Summit, Missouri
Materials purchased for kitchen counter and had installed by Lowes. Within a few weeks the glue on the seams gave way and the seams opened up. I called and the installer came to look at it. He said he told me the seams could not get wet. Lie #1. The woman who sold it also never mentioned that the seams could not get wet. It is a kitchen counter and both knew seams were within inches of sink. Lie #2 by installer was that seams opened because of "standing water." Does not happen in my kitchen! Home Depot and another seller and installer of same product guarantee that seams will not open if properly measured, installed, glued and sealed. Workmanship was poor and installer tried to lie his way out of being responsible. Multiple phone calls were made, but not returned.
Turned away for 34 cents | Lowes review from Mobile, Alabama
I rent out houses so I frequent Lowe's about 2 or 3 times a week. Upon checking out, I realized I couldn't find a portion of my money. My total was 21.34 and I had 21.00 in my hand.The cashier told me that she didn't care if it was 10 cents and suggested I ask someone in the store for the change.It should come as no surprise that I am black.I spend at least 30,000 dollars a year at the Lowe's on the beltline in Mobile,Al and I was turned away for 34 cents.
I hate lowes on 121 jefferson hwy
I went i on my normal shoppin spree and i was seekin help out of all the management in there a cashier name leslie helped me then i returned back to the store on monday and i asked for her and the cahier laught o she got fired i said uh she says yes for returning a shop vac bac in march 2010 but she didnt know it was against policy despite the fact it was to different prices bull *** she never missed a smile the best worker i came across but im gonna report this matter to corporate myself cause i know theres more to this story a good hard worker fired...
Purchase John Deere Lawn Mower | Lowes review from Chicago, Illinois
In March 2010, I purchased a John Deere Lawn Mower. After three cuts, the discharge a assembly melted apart, I took it to Tonys Repair shop on 2400 North Harlem in Chicago. While cutting grass after a heavy rain hit submerged pipe and bent the shaft and blade accidently, to find that the part was not covered by warranty, A BRAND NEW LAWN MOWER INOPERABLE, very disappointed in companys policy in warranties, no consideration of replacement of lawn mower. Also I am disappointed in the quality of the lawn mower, any and all consideration would be greatly appreciated. I was coerced into purchasing this lawn mower by the salesman #1273647 not only did I purchase the lawn mower I also purchased the extended warranty to cover any possible damages. Money as you know is very hard to come by and personally I dont or cant afford to throw away $563.19. Please rectify this situation as quickly as possible. A PISSED OFF CONSUMER
Buyer Beware at Lowes
I bought a lot of tile and other material at Lowes to have a contractor install. The tile ended up being about 4 different colors on my wall. Some of the tiles are a dark brown, some are light beige, some even look greyish. Even the decorative tile had some dark brown and some light beige. Even the decorative tile some were dark brown and some were light beige. I have $3,000.00 invested in an awful looking shower. Lowes will not reimburse me for this. They offered me more tile, which does not solve the problem. I do not have the money to pay someone to tear it down and reinstall it. Thanks for nothing Lowes. Shop at Home Depot.
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