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Lowes in Austin, Texas - Free Deliver - Receive VISA Check Card NOT

I purchased a Whirlpool refrid from the Lowe's in SW Austin. The deal was to pay for deliver ($89.) but receive a VISA Check Card in that amt. as a refund. This is after sending in all the paperwork, etc. This purchase was 4/6/09 and after many (7+/-) phone and emails; still no Check Card. I will go to Home Depot in the future even though I like the Lowe's environment better...it's the principle. Bait and switch or just not very capable of follow thru on the administrative end of promotions. One person couldn't even find me in the system...
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2 comments
Anonymous
#113406

Yes, this is once again "Lowe's" fault. Guess you mailed the rebate forms in on time too.

Or even realized this was handled by an outside firm. Principles are a luxury in this economy.

Good luck finding someone to help you at H.D. - see how far your principles get you...

Evoke
#100605

Home Depot Delivery = Curbside Drop Off.

Do what you will.

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Review
#159991 Review #159991 is a subjective opinion of poster.
I parked my car around 7 o'clock in the morning and i came back to pick up my car back around 1 o'clock in afternoon. however my car was gone. I tried to look for the notice sticker or signs around the parking lot. but i could not find any signs of my car....
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12 comments
Anonymous
#228543

This is so funny! I can't believe someone has the nerve to complain about getting their car towed in a private parking lot.

I love the rants on this site. Full of angry miserable people that think the world owes them for every inconvenience.

Hmmm here is an idea, try following rules and talking to people with respect. I bet you also went in to the store raising bloody murder and that is probably why no one took the time to help you find your car.

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Review
#159907 Review #159907 is a subjective opinion of poster.

Lowes in Phoenix, Arizona - Low's

Recently I decided that for my husband's 31st birthday I would buy him a grill. I researched online, and found "the one" and it was only listed for sale at Lowes (at the time). Although they have horrific reviews I gave them a chance anyways...big mistake!!!!!!!!!! I purchased the grill and requested to have it assembled (on a Tuesday), On friday at 6pm (*** 4 days later ***) the grill was not assembled!!!!! I was furious! The manager tryied to make excuses that didnt make any sense and only offered that i take the display grill (which was poorly assembled, woobly, and all scratched and dirty) for a discount of $30.00... I didnt even get a courtesy call to let me know that it would be ready with a 24 hour notice...especially since they had FOUR days to put the grill together. They just dont care about their customers or business. a week later we purchased the SAME grill from Fry's Marketplace, for $100 less!!! and they assembled it for free :) go to frys!!!!!
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Review
#159721 Review #159721 is a subjective opinion of poster.
Loss
$320
We bought a carpet in Lowes in Mission Valley, California on Sept.15 and they said that in two weeks maximun we have the carpet installed, after many calls including the manager finally they said that maybe they are going to receive the carpet on October 13, they knew...
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5 comments
Anonymous
#98816

I had a problem with a Lowes employee verbally promising an install date and not following through. Luckily in Kansas verbal promises are binding and I had the phone call to prove what was stated.

I received my Kitchen floor for free because of it. I've had a number of problems with Lowes and am afraid that I might have to try my luck at Home Depot to finish my project.

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Review
#158855 Review #158855 is a subjective opinion of poster.
Loss
$3

Lowes in Atlanta, Georgia - They never fix wath they sell

BOSCH sucks washer didn't clean.I bought a washer&dryer to match normal right.I bought extended warrenty.Both needed fixed befor one year.My washer has been broke sence 5-25-08 they keep saying they are going to fix it.The laundry mat has made more than more than I paid for them all most.Every time I email them they say they neen some more enfo but they have been out and fixed them before so it just keeps breaking.You should see all the cracks in my dryer by the screws in the door.I'm to old for this ***
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4 comments
Anonymous
#79774

Are you in Anger Management classes Retailer4life???? you seem bitter

Anonymous
#78499

If you have your receipt and the extended protection plan call the number for the service advantage. They will tell you what to do to get it fixed.

Normally send a tech hired out to come and look at it.

This number has to be called if it to be fixed. Hope this helps.

Anonymous
#77580

Instead of buying a wash machine, I honestly feel that your money could have been better spent taking remedial grammar lessons.

Anonymous
#77579

Instead of buying a wash machine, I honestly feel that your money could have been better spent taking remedial grammar lessons.

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Review
#158735 Review #158735 is a subjective opinion of poster.
We purchased a dryer on Thursday afternoon. We scheduled delivery for Friday morning between 8 and noon. Guess what, they never showed. I called them back after the delivery window and made arrangements for delivery this morning. We setup a specific window, since...
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5 comments
Anonymous
#129112

Then do it yourself and stop being a baby. MAYBE your NOT the most important customer in the world

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Review
#158466 Review #158466 is a subjective opinion of poster.
Loss
$50
Lowe's advertises that they will install an appliance the next day. I am on day 8 and despite calling them several times I still do not have a date for the installation. It's also odd that JD Powers gives them a great rating yet JD Powers doesn't allow...
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36 comments
OnerousPike827
#1722168

I did read the fine print, I just went to the store, picked out a washer, and YES the associate verified that they had 3 in stock. I live 5 miles from the store.

They told me delivery would be August 12th, almost 3 weeks away! I asked about the free next day delivery and was told "that's never going to happen".

I can get the same washer for the same price from Home Depot, the only reason I went to Lowe's was for the next day delivery. False advertising!

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Review
#158118 Review #158118 is a subjective opinion of poster.
I ordered Shenandoah kitchen cabinets and granite countertops totalling $20,000 from Lowes. I chose Lowed installation service at $2995 but when their installer came to measure and look at the job, she charged us an extra point, $299.50 because extra work would be...
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26 comments
Anonymous
#818060

Hard to believe the cabinets will cause that much problem for floor, installer was right that it is standard. Installers must move fast to make a profit.

Your floor can easily be cut afterwards by a flooring guy.to cut the floor precisely,first would require completely installing cabinets then tracing perimeter then remove cabinets cut floor and re install the cabinets.this would be triple the labor of a regular install and chance damaging cabinets from so much moving around. Your flooring Guy should have been able to remove flooring by cutting next to the toe kick. they should have saws for this cabinet installers do no have these saws. This sis the problem with do it your-selfer.

a knowledgeable general contractor would have foreseen these issues and had control of the different sub contractors to make sure thing are done properly and do be held accountable. Lowes are suppliers and can be held accountable.

You probably signed something taking responsibility for the install not lowes. they can only handle manufactures defects.

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Review
#158048 Review #158048 is a subjective opinion of poster.

Lowes

Lowes store manager DOM in Severn Maryland never took basic people skills trainning!He is rude and speaks down to people.He should be lucky to have a job! How does a person like Dom become a store manager? I had a problem with a very large kitchen and flooring install. Since he elected to NEVER return any of my several calls I had everything returned and took my money and went to Home Depot. I had the best service EVERY! There were several employees that had nothing good to say about Dom. I will never return to Lowes as long as that poor excuse for a manager is there, cause that tells me that they dont care about there customers anymore.
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3 comments
Anonymous
#100982

They have a manager of some sort at this store that likes to push you to the point of leaving the store, he is weird to the point of just being all over you. You would think they would have gotten rid if this person by now.

I have never had this type of thing happen at any other store before all they have to do is ask if I need any help and just leave me alone afterwards instead of being all over me.

Is this the new Lowes way of doing things!!! You just lost my business at this store.

Anonymous
#83726

Funny, the store manager in Hannibal, MO has some serious people skills issues as well. He acts like he's God's gift to customers until you make your puchase then, once your money's in his pocket, he won't give you the time of day.

He'll be down right rude as *** to you.

I returned all my purchases for a flooring job and took my money to Home Depot. Ian Butler can kiss my ***.

Anonymous
#74250

This web site is for poorly treated people like you. Trust me, your not the only one.

Thank goodness for websites likwe www.pissedconsumers.com & www.lowesceo.com. Go right too the source!

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Review
#157589 Review #157589 is a subjective opinion of poster.

Lowes in Reno, Nevada - Lowe's continues to bully their way on the Internet

Lowe's shuts down "lowesceo" on Twitter. They continue to try to silence previous costumer that have had very bad or horrible experiences at Lowe's They use very high paid attorneys, maybe even pay off judges. Robert Niblock is most liky is using his back stage pass, too kiss some *** at a nascar race today. He just needs too remember. he is on the hot seat. things will eventually catch up with Lowes. They can't keep all of there secrets forever. It will catch up with them. Don't shop at Lowes. Trust me. goto www.lowesceo.com
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3 comments
Anonymous
#75738

I am an employed there at Lowes Talking about a Dead end job and cheap *** pay. :(

Anonymous
#75215

Blame him...

www.lowesceo.com

Anonymous
#73630

www.firerobertniblock.com

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Review
#157549 Review #157549 is a subjective opinion of poster.
Loss
$1