Lowes Reviews and Complaints
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Order on bill not delivered three weeks agowhocares | Lowes review from Norfolk, Virginia
I ordered fence three weeks or more ago,no fence or reason why it has not shown up but its on my bill.I called the store a week ago and was told it would be delivered on 08 16 10 well I'm still looking. They have my cell and home both have answering service,and there is no log of them calling.I have a birthday party in my yard and with everything else going wrong this was not to be one of my worries well i guess i was wrong.I now wish i had shopped with home depot but it is now to late poor me. THANK!
Lowes in LaVale Md Couldn't care Less about the customers and employees
Lowes in LaVale Md cares only about profit, that is it. They obviously treat their people like ***. The customers are treated equally as bad. I even had one fellow tell me (who is staunchly anti-union)that "Lowes needs a Union because they treat their people so badly. He is a contractor! When I go in there, only a few faces are familiar. Most are new hires, mostly unknowledgable yound kids. When I need help, I need someone with experience in that department and the products. Not some snotty nosed young kid proficient with his cell phone! Please do not get me wrong, there are good, knowledgable people in that store, but they are far and few and in between. Management seems to be the dregs of the area. Perhaps, if Lowes had some competition like Home Depot or Menards, things would change. But for now, no competition is in sight, so that store does what it wants to do.
Pissed off | Lowes review from Florence, Alabama
Lowe's in the Shoals area stinks, you can't get help and you have one person in three departments and I heard other people talking bout that they have to come in at 5 in the morning to work the truck. I went to school for Man. and I know that you don't bring your people in early to work the truck unless they are the stocking crew why would you risk loosing sales, well let time break it down like this we know people and it seems like all the temp. part timers are laid off and the part timers only get 10 hours and the full timers the Main man is telling them not to come in so all of this equals BONUS for him and leaving the customer and and the people out to dry. this store needs help ....
Lowes is a great place they are some things that overcharge
I love lowes I get everything from lowes but I think they overcharge I had to get a wheelbarrow tire 34.98 did not think was bad but I was looking around and found the hold wheelbarro for 34.97 and that is one penny cheaper than just the tire I don't need the hole thing just the tire and rim I talk to them and i got it 10% above store cost which is good but that is wrong to put that kind of mark up on things. But as the people that work their they are great.
Lowes Gaithersburg Maryland Does Not Care About Their Customers
I would avoid dealing with this Lowes and possibly the entire company in general if the procedures followed by this store are indicative of company policy. After purchasing a dishwasher with installation, we noticed about 2 days later that water was leaking from under the dishwasher and on to our brand new hardwood floors. Since Lowes outsources their installations to subcontractors to insulate themselves from having to deal with installation issues, I was immediately put in the middle of their blame game. They went back and forth between blaming the manufacturer, the installer, back to the manufacturer and that is where we stand now. As each day goes by, the water under my hardwood floor continues to damage and Lowes could not care less. They keep stating it is an insurance issue, I disagree. It is a Lowes issue. The right thing for them to do is to fix this now month old problem and let the lawyers and insurance companies sort out who is going to pay for it. I will never buy a single thing from this chain again. I would advise you to avoid their installation services because if something goes wrong, you are going to be in for a lot of needless headaches.
Installers harass | Lowes review from Chicago, Illinois
Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly.
I also bought Troy Bilt *** at Lowes.
I bought a belt drive self propelled Troy-Bilt 21" self propelled lawn mower. The belt has broken 9 times in the last year and a half. I finally caught on (after 5 or 6 belts)that the belt that sells for $18.00 at Lowe's can be purchased for $3.95 at most real hardware stores. I also have a Troy Bilt push mower. It is a real piece of junk. Lowe's does nothing but say don't bring it back to us. I am a slow learner. I also have a Trow-Bilt Tuffy spring assist *** eater. I can't say what I think about it here. I will buy nothing at Lowe's again.
Upset | Lowes review from Odessa, Texas
looking for front door. one employee was busy with customer. two others standing around doing nothing. waited for busy employee to get help. Kevin Wilson did great job of helping. went back on sat. after getting front door mes. didn't like Clint he was 45min. late and didn't call to let me known that he would be late till 45min later which i was back at work.never i am sorry or anything!!! any way back to sat.morning young man tells me i have to have tax whatever for $20.00 and me telling him i didn't need that he said i had top have this and that to be able to get door. i am so disappointed in service. it is as bad as home depot!!!! we were happy to see you come into the comm. but i see it is all the same. will not see me there again and will never buy any thing from you're store . lousy service people that don't know what the are talking about lousy lousy lousy!!!!!!!!!!!!!!
Tired of Interruptions | Lowes review from Tulsa, Oklahoma
This may sound like a silly complaint, but my father is currently adding on to his house and updating certain rooms. My boyfriend and I plan on eventually buying the home, so we think it's important that I participate in a lot of the cosmetic decisions. Every time we go to Lowe's, which is just down the street from us so its really about location, the employees constantly talk over me, ignore me or interrupt me while I'm speaking. I'm aware that I look young, but employees should probably avoid treating their customers as if they were ignorant children. When I say an attic vent is located on the West wall, I mean it is on the West wall and I did NOT mean the East wall. I know my directions, I've lived in this city for most of my life. And I believe that I do know which metal best matches our appliances in the bathroom, and I do not believe these employees who have never seen the house know better. If I'm trying to cut the wrong wire, then by all means, jump in and stop me from killing us, but if I'm trying to have a conversation with my father about cosmetic features of a home, then butt out. Seriously, you would think that employees would understand that I have the final say. I will do things myself before I let them ever come into my home again. Honestly, even the window installation was terrible. The men practically yelled at me because my father chose an ignorant contractor. I quit.
Unhappy employee | Lowes review from Englewood, Colorado
I work at 1926 Redding CA, never have I worked at such an unprofessional work place full of *** and alcoholics especially when it comes to people up in management. And if you don't hang out in the bars like management and some of the employees when you have a problem with someone and use the open door policy you will only get in trouble by being harassed cause you're not part of the special little click. People where I work have been fired for using the open door policy. I know of three people who were fired for using the open door policy and they were good employees who work hard. One of the stores not so good employee's uses her body at work by sleeping with mangers to get promoted. she even had one of them clocking her out so she could get her hours even though she left hours ago. Other employees know about this but said nothing cause there is no open door at Lowe's. She does absolutely nothing at work but flirt with gays some she's already slept with. And to thank are store made bonus so she's going to get $750.00 for doing put flirting on the sale floor. While some of use work hard and are only getting a small bonus. If it wasn't for the economy I would get a job else.
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