Lowes
Reviews and Complaints
CONSUMER
Terrible Customer Service
Customer service
My Grammar was bad,I was pissed,and in a hurry.I Had just returned home from this fiasco.Never mind grammar.Just stick to the issue.Lowes has a terrible hr system!Thanks Union Brother!
Just so you people know.i already got hired at home depot last week.start my first day of orientation this sat 3/16/2013.i wanted to test my pay options.i am so happy i did.The Home Depot Hr people were so much more professional.There is a one on one contact in interviews.TWO PEOPLE IN OFFICE YOU & INTERVIEWER!!Not this meat market lets get them thru the process so we get some numbers approach.Young people TRY Home Depot.It was good for me.Thanks Wishbone joe
Lowe's, worst customer service EVER
Floor install screwup
Lowes customer service was truly customer friendly.
Doesn't follow company policy regarding sick leave
My husband works at Lowe's in Lawton, OK, and from what I have seen and heard, their management does not follow their own policy! Anytime anyone calls in, they require a doctor's note, though their employee handbook states that you do not have to provide one unless you are gone at least 3 consecutive days!
If you DON'T provide a doctor's not for even 1 absence, you don't get paid for that day, even though you accrue sick leave! Their management is ridiculous. They don't know the bereavement policy, vacation policy, or anything! The manager position is always changing, and this issue has never been solved!
And if you ask for a copy of the policy, they don't know where to look! It's an EEOC complaint waiting to happen!
Unethical practice for revenue increase
Never trust Lowe's installation
Lowe's will not tell you when your order is delayed!
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Verified Reviewer | Las Vegas, NevadaHardwood floor installation..!
the monetary loss is not exact, since the site asked me to fill, I had to fill that no, that is not exact, besides, it is not a loss about this complaint, it is my opportunity to avail a credit and use the money elsewhere, as well a matter of getting discounts of 5% and more.
Valspar sandstone paint
Extended warranty issues
Valspar paint problems
Flooring Products
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Her only purpose of going to the corp. office was to get someone fired because they could not tell what she wanted.
You're one of those people who will never get it. It's not easy to locate an item that is being poorly described to you.
Without the proper information it can be very hard to find. I work for a competitor of Lowes and we sell over 100,000 different items. Many being similar but different and in total different parts of the store. I cannot stand when some dumb@***s off the street comes in says I saw it online and that's all the information they have for me.
First of all accessing our online is not always possible and it looks different than the what a normal person would see sitting at home.
Based on the type of item it is getting you to a general location is the best anyone can do. However, you did one other thing WRONG DON'T ASK THE SERVICE DESK THOSE PEOPLE KNOW NOTHING, YOU NEED TO FIND A SALES ASSOCIATE THE PEOPLE WHO ALWAYS DEAL WITH THE ITEMS.
Exactly, never ask the customer service desk. They are cashiers, that's it.
They can basically point you to the department, but beyond that, they are not much help. Always have the item number. And sometimes, the stock at that store may have not been updated on the internet.
And complaining to corporate, seriously, the DM is probably giggling over this issue. A real issue is receiving the wrong product, not being to find one doesn't apply.
She would not need a computer to use the website if she had her hand held. A product number or UPC is how they would locate the item. She told you the department to look in. Unless you are elderly and can not walk, most people do not need their hands held to shop. At least make the attempt before you ask for help.
And So Sad is right...I work in a pharmacy, and for some reason people think because I wear a green shirt I know where everything in the store is. I know where most everything SHOULD be by using my common sense... Snack cakes? Look where the cookies are. Alcohol? Look where the bandaids are. Tampons...really?
People are becoming too lazy and dependent on store personnel to be their personal shopper. Had a lady tell me I need to come out of the pharmacy and show her where soap was. Uh, no. I do not get paid $15 per hour to walk you around the store. I get paid to count pills.