Lowes Reviews and Complaints
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Lowes in Columbia, Missouri - Extended warranty not worth the paper it is written on.
My stack wash/dryer made a horrible noise we called Lowes service center and they said it just wasn't level. However, the noise continued and after having the unit for two years, it stopped spinning. We called a repair man and the tub unit was actually sitting on the floor;it had broken away from the washer. We have the extended warranty but the company is running us around and playing games. They said they are not certain whether they will honor our warranty or not. Anyone that reads this, please believe me the extended warranty is not worth the paper it is printed on. We have bought several appliances at Lowes but this will definitely be the last.
Lowes in Springvale, Maine - Battery purchase
Refused to accept my old battery, towards a new one and give me a credit. There reason was I did not buy old battery from a Lowe's. I have never heard of this before.I have traded old batteries for new at Walt Mart with no problems about where I had bought the old one. I have done this through many other stores in the past. This is a first. Can you please explain the reason behind there actions. No one really new what to do, so they took this action.They should of called another store to check. Instead of loosing a customer.
Lowes in Sterling Heights, Michigan - Playground price problem
I have been looking at a play structure in the parking lot at Lowes. The sign said, buy this display new ones on way. So I went inside to purchase it. Low and behold, Lowes really doesn't sell that one themselves so you have to call the 1-800 number. I called Hartland and was told that the play structure was not for sale and that Lowes messed up with the signage for it. Lowes said that Hartland put the wrong sign up.. So as of this posting, I still haven't been able to purchase it..whats up Lowes
Lowes in Monticello, Georgia - Lawn Sprinkler Pump Model R20L/2HP
Howdy! I'm very, very pleased w/my purchase of exactly 11yrs ago today from the Lowe's Store in Augusta, GA; had to go to the VA Medical Ctr that day and purchased my Model R20L/2HP. Today when I put all my system back in service, the gasket blew on the pump. I need repair kit RPK-20LS for the R20L please, like yesterday!!!! I'm a 74yr old Great-Grandpa who served his country 7yrs on active duty in the '50s. Many thanks and God Bless. B. M Pennington, 113 Bot Tet Rd., N.W., Lake Sinclair, Milledgeville, Ga. 31061-6709. Phone or FAX:(478)968-5904. Again, I'm not pissed! I'm very pleased w/11 yrs trouble-free performance and the GE Motor is doing great.
Lowes in South Bend, Indiana - Lowe's Warranty SUCKS they honor nothing!!
I purchased theh extended warranty for my whirlpool refrigerator..my town has bad sulfur water, sooi specifically asked the sales associate will the extended warranty cover sulfur damage, he said of course. Now we have never used the icemaker, not a single drop in the unit and the piping inside the refrigerator that runs the freon through it is erroding, the service tech says "Sulfur in the air" is corroding the pipes and causing them to leak. Lowe's considers this "Accidental" damage and won't honor the extended warranty. I went into a Lowe's in a completely different state thinkin mebbe my lowes techs don't know what the warranty actually covers, and the other tech said the exact same thing that an extended warranty will cover sulfur damage.. So either the techs dont know what their talking about OR the service center is just out to rip people off.
Lowes messed up another sale
I bought cabinets , changed my mind and got a return for the same amount I spent, Lowes called me and said "They refunded me too much" and they were going to hold my new order until I pay the difference of 200. I called the store manager who talked in circles and I got no where so I called corp office who says I need to work with the store manager, I would rather beat my head against a wall than deal with them! swift warning DO NOT SHOP AT LOWES they are trying to rip me off 200 and this is not the first time this has happened with the Lowes in Allen Park, MI
Lowes refuse to honor their claims
I was on the market for a new washing machine. lowes' sale rep convinced me on one of the GE model for $599, guaranteed to be the lowest price on the market, and offering me 10% off if i applied a lowe's credit card. After I bring back with Home depot advertised model(the same model) for $ 100 less, lowe's sale rep told me that he can match the price only, and 10% off with credit card application wont be available. The funny thing is that they even had this AD stating that 10% off to beat any other local store price on the same model. Lowes's sale rep refuse to honor it at all.
Lowes in Billings, Montana - No understanding
I don't understand how you can have such a cold haeart I finally get to pay off my credit card after my son dying and then you take my credit away after I was intouch with youin all this time. keep your card and I will not shop or spend my cash at lowes ever. I know I'm only one little person. But it will hurt you in a small way and that all that matters. I will just shop at home depot now.My son died and I had to pay for all of services u see
Lowes in Billings, Montana - Give a human a chance
I just wanted to let you know that you should not close someones account when they have tried very hard to make paymebnts. My son died of a lighting strike here in billings mt. On july 4th 2009. I had to pay fpr everthing. So i let Lowes know and paid what i could. as soon as I got my card paid off you closed my account. Shame on lowes. If I cantget my card back I will never shop there again.Even if you start me back out at 300 and giveme chance. my credit wasgood until myson died.
Say No To Lowes and Extended Warranty
Bought a Whirlpool washer and dryer 18 months ago from Lowes and at that time we purchased the extended warranty ($189.00). The washer has something in it that causes it to grind (coin maybe). So we called thinking someone would come and take apart and repair. The warranty company sent a repairman and after observing said he could not take apart because it would default the warranty. They said we should have emptied our pockets and that it is our fault and not covered. I thought that is what we take the warranty/insurance for? Never again will I purchase anything from Lowes or the extended warranty.
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