Lowes
Reviews and Complaints
Worst Washing Machine Ever
Lowes tools suck!
Worst customer service
Pissed off customer, NEVER AGAIN!!!
Lowe's Building Incompetence Together
Appliances
Nightmare Kitchen
Where is everyone/ANYONE!
DO NOT BUY PELLA WINDOWS FROM LOWES
***SCAM ALERT***
My mother69) and grandmother(96) were scammed by Lowes Longview Tx window dept/installers.
They installed 13 windows in there 1958 house, and over half the windows only one lock locks. All are off center and sag on one side.
Every window frame has scratches and looks like the came from Walmarts clearence dept.
Windows were suppose to open in so you can clean them. But the Idiots at lowes only measured from the outside. SO they didnt notice we have would trim around the inside windows frames. So the windows wont open in.
We have been trying to get lowes to fix the problem since jan 4 2013. Its now been 3 months and they just LIE about calling us back. LIE about will get this fixed!
4,470.35 for 13 windows that dont function properly.
So time for an attorney and file complaints with the city and BBB.
STAY AWAY FROM LOWES WINDOW DEPT. RIP OFF!!
Installer was an ***!
Lowes credit card ripped me off!
ONLINE ORDERING NIGHTMARE
Refrigerator delivery no show
N. Davis
We purchased a new dishwasher a while back at the Tulare store and are very happy with it. As a thank you we received a gift card and then a thank you card with $10 of with $50.00 purchase.
We were in the Porterville store and bought $60.00 plus in merchandise. My husband presented his military ID and the $10.00 card (which they rand through and deactivated. They did not give us our Military discount and said we could not use both. There was nothing on the card to indicate that.
I thought the military discount was a thank you for those that have served our country.
I hope that is not your policy or the way you treat veterans. Needless to say I will not shop at Lowes if that is the way they treat veterans.
Horrible quality and don't give a *** attitude!!!!
Lowe's CENSORS product reviews on its site!!
This experience has taught me that Lowe's not only sells *** products, but they do all they can to HIDE that fact from other customers.
I bought a rocking chair from Lowe's, and it was ***. So I went online to post a helpful review so that other innocent consumers would not be victimized by Lowe's *** buying decisions. The rocking chair was LOW QUALITY and DANGEROUS. I included photos I took of the chair in my review and posted it to their website. They rejected my review because I said "you should buy a quality rocker from a place like Frontgate instead". Their rejection said I was rejected because I mentioned a competitor's name. So I re-submitted the review by taking out the name of the competitor. They rejected it AGAIN, this time saying the following:
"Your opinion on Black Slat Porch Rocker is important to us and the Lowes.com community.
Unfortunately, we cannot post your review because it contains one or more of the following types of unsuitable content:
Critical comments not related to the product being reviewed
Obscenities, discriminatory language or other language not suitable for a public forum
Advertisements, spam content or references to other products, promotions or competitor websites
Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
We encourage you to resubmit your review after reading through our guidelines. Thank you for being an active member of the Lowes.com community."
My review did NOT violate their policies and did not violate any of the things listed above. It was a VERY honest, polite, and helpful review.
What Lowe's is doing is CENSORING valuable feedback from its customers, EVEN THOUGH IT CLAIMS TO WANT HONEST FEEDBACK. This rocker was ***. (Although I did not use that word, or any other obscenity, in my review).
LOWE's sells *** products and CENSORS honest and fair reviews, which is tantamount to LYING to its customers about the quality of its products.
I know what they did on this product, and it's shameful. I have to assume this is their standard operating procedure. This is the way they deal with their customers - by withholding valuable, honest, accurate feedback that could save innocent customers from being ripped off, or even injured by a *** product.
Shame on Lowe's!!
Here is my review. You decide - was this review "obscene" or unfair?:
"I thought I was the smartest guy on the block when I found these at Lowe's for $88 - because they looked like the high quality chairs you see at high end catalogs but for one-third the price. So I bought two of them, and I was just amazed at the low quality. First, the runner broke right off when I was putting it on. I have other rockers so I know how to do this, and I'm a handy man - it shouldn't have broken. So I was more careful with the second one, but it split too. They just use cheap wood. It's made in China, so maybe they don't even know what wood it is.
Second, it's just not well made - although it looks handsome enough, the back is totally straight and not at all contoured, and same with the seat. It doesn't have a good "angle" when you sit in it, and it doesn't rock well. So at a distance, it looks fine. But if you actually plan to sit on them, forget about it. Spend some more money and get something of quality."
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I have the same issue (it also stopped spinning) with the Maytag washer I bought from Lowes. I purchased a Protection Plan, had a appointment for today...yet no one came out.
I called Lowes corporate office in NC and was told it's not their problem the service rep didn't come out. Riddle me this.... why did I spend the money on a protection plan, if it does nothing for me.
Why doesn't Lowes stand behind their products? Never again will I buy from Lowe's or Maytag.
Oh my gosh! What is with you people!
Leave these people who write the posts alone!
If they feel the need to air a complaint, they certainly do not need people like you critizing them! Stop defending the Store and making these people feel bad!
The whole point of this website is to air out fustrations, not to be bombarded by heckling!
I agree with Pissed Customer. I've been without a working washing machine for over a month.
My extended warranty will probably expired before the repair company orders the correct part and installs it.
I'll admit, I'm also angry at the repair company, but my calls to Lowes Customer Service was the true running in circles exercise. When I called customer service and ask for a number where I could complain, the number they gave me to another fine representative that transferred me back to the same group. Understand, this was after the third day of talking to customer service.
And they still were not able to add my cell number as a primary contact. I'll just go somewhere else next time.
Lowes didn't build the washing machine. You bought a brand name appliance with a warranty, yet you do not call the manufacturer, but rather the retailer.
What would you have had Lowes do?
Lose the misplaced aggression and self-righteous indignation and start doing a little rational thinking. That is all!!
That is NOT all. Lowe's sells this junk while knowing of its low quality - they are on the hook as well.
.
Take it easy now, this is a complaint site, meaning it provides an opportunity for the customers to post complaints. Take your misplaced aggression and self-righteous attitude elsewhere.
Do yourself some rational thinking.
Your name doesn't match. Just saying.
Why does this deserve the dramatic "will never shop at Lowes again"??? Because YOU didn't deal with the one year manufacture warranty?? $200, really, doubt, I'm going to give this a FUNNY/BS :roll
Ain't nothing dramatic here. The fella described their experience and hence won't shop at Lowe's again.
Ditto here.
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But you will shop there, I take it. Good luck
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See ya later when you get burned lol :)
$200 to wash clothes for two weeks? Maybe you should have bought a commercial grade washer, not a residentual unit. :grin
Why are you so mad at Lowes? The washer is a Maytag (owned by Whirlpool) and guaranteed by Maytag, not Lowes.
It seems your complaint should be with Maytag. Perhaps the reason it took so long to get it fixed is that you didn't contact Maytag as you should have rather than calling Lowes.
:grin AMEN!