Lowes
Reviews and Complaints
Vinyl Fence installation
- Poor workmanship from contractor
- Did not finish the job
- Poor customer service
Preferred solution: Let the company propose a solution
Resolved: Appliance Delivery failure
Fridge was delivered just before 9pm on 7/21/17. One day after delivery date.
I was told several delivery drivers and a manager quit so most deliveries are being rescheduled.
Had they at least called me and explained rather than not call/not show at all I would of been empathetic.
This experience has made me very leery of purchasing any item that may need to be delivered from Lowe's ever again.
- Lack of calling us to confirm or change delivery
- Lack of delivering product i paid for
Preferred solution: Let the company propose a solution
No Call, No Show
Poor service & poor workmanship
- Poor ser an install
Preferred solution: opology not needed will never be using lowes again.
Lowes Carpet Scam $97 install at Lynnwood WA (196th) store, This store SUCKS! Mistake after Mistake after Lie after Lieh going thruough!
Preferred solution: Deliver product or service ordered
Lowes Credit Card - Don't Do It
Bad experiance with purchase and instllation of Pella patio door
Preferred solution: Let the company propose a solution
Window blinds installer has been here 3 times so far
Delivery
Lowes floor installation disaster.
Preferred solution: Let the company propose a solution
Lowe's doesn't care about customers
- Refuse to make good on product
Preferred solution: Trade this washer for a cheaper brand that has tall agitator & deep water option
Lowe's Online is consistently awful
- Online ordering is atrocious
Preferred solution: Let the company propose a solution
Improper install of washer and missing pieces
- Variety of products
- Organization of the store
- Delivery service did not show up when scheduled
- Being put on hold indefinitely and hung up on
- Customer service received
LOWE'S HAS NEW, "NO RETURN" POLICY....
Lowe's in Prattville is AWFUL. Please be aware that a "NEW" policy is in place.
If you purchase a weedeater, blower, lawnmower, pressure washer and it stops working.....you have 30 days to return it. PERIOD. You have to have the receipt showing the date of purchase. If it's more than 30 days, you will be taking your non-working item right back to the house!
No return, no exchange....no working ***-eater. In other words, you are paying $199 to use a ***-eater 2 times.... THIS IS WRONG. What happened to customer service?
What *** made the decision to refuse to either give you another working item, or a refund of the purchase price? After 47 days, I have a *** eater that will NOT crank. I made the manager go outside and pull and pull and pull.....to prove to him, that this new item was NOT cranking...... still NO resolution.
I had to leave the store with a *** eater that will never work. How long will they be able to continue ripping their customers off? I hope Home Depot puts them out of business. And with this new policy, it should not take long.
If you want to spend your hard-earned money, please don't give it to Lowe's.
They are unfair, and have policies that are non-negotiable. They ripped me off, don't be next.
Preferred solution: Full refund
Poor fence install
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For the amount of money you spent on the fence you would be best served by contacting an attorney for a free consult to see what you can do. Since you apparently contracted thru Lowe's, it is up to them to provide a quality product and a proper construction.
I expect the sub contractor(s) they hired to do the job were at fault, but that's Lowe's problem. A good attorney can help you make things right, altho you will have to pay him.
However, you can also ask for attorney fees, etc. The sub contractor most likely has nothing but Lowe's does and should be on the hook.