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I live in Edmond,Ok. and have a place at Lake Texhoma. I have to buy building materials at the Durant store. If you died in the lumber dept while loading your own lumber it would take days for someone to find you. After having knee surgery and barely able to walk the...
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4 comments
Anonymous
#99311

:cry :eek :zzz :upset ;) ;) :grin :roll :( :x :p :p :p :p :upset ;)

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#142250 Review #142250 is a subjective opinion of poster.

Lowes in Chicago, Illinois - They did not give me the full proper credit.

I went to Lowes paid in advance with Lowes credit card, for a retractable screen door and installation service. I was told the installer can pick up the door prior to installation. On the day of the scheduled install. Installer stated it could not be done because the door opening is not standard and retractable door will not fit. I agreed. Installer told Lowe's screen door was never picked up and the install was never done. I was credited for the install service but not for the $100+ screen door that was never picked up nor installed. Credit card company dispute service was incompetent and make you go through a lot of red tape so you can, inevitably are forced to give up.
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1 comment
Anonymous
#52212

Did you contact the install sales team and notify them? When an install is not complete it is standard procedure to refund the install, but some customers make other arrangements with getting their products installed. So product refunds are granted at customers request.

Review
#142204 Review #142204 is a subjective opinion of poster.
Purchace of a Whirlpool Duet front load washer would be a giant mistake based on our experience and feedback from friends, neighbors and coworkers. Also, Lowe's extended warranty is through company trained in evading customer inquiries and following up on customer...
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2 comments
Anonymous
#266236

I have a Whirlpool Duet Sport, about a year and a half old. It stops mid-cycle and completely shuts off.

I watched it during two test cycles, both set for 28 minute wash. Both times it went completely dark/power off about 10 minutes into the cycle. All spin, wash, rinse, fucntions worked fine up until that moment. I pressed the power button, started a new wash cycle, and it started up fine once again.

It has shut down repeatedly as well on the "Reg" wash cycle.

While the washer was in various stages of a cycle, I have jiggled the front door, the detergent fill tray, etc, to see if there might be a loose switch, sensor, etc, but I could not interrupt or stop the cycle by doing that. Suggestions?

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#142015 Review #142015 is a subjective opinion of poster.
I bought a refrigerator from lowes, I purchased the lowes adavantage service, well my refrigerator broke down I lost all the stuff in my maytag refrigerator and I called lowes to get it fixed. well.... theytold my someone would be at my house between 8 to 5 after...
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6 comments
Anonymous
#97820

Most of the time we get 2 phone numbers from our customers as points of contact and as usual the phone numbers are wrong/incorrect and /or they never answer their phones much less call if they are going to be late for appointments. :cry

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#141352 Review #141352 is a subjective opinion of poster.

New lowes

it was at one time I was upset with the lowes in rock hill, sc, but now my business has focused on the the new lowes in waxhaw. It is one of the best things lowes has ever done, not only do I not have to drive that distance, and put up with rude management, and some employees, I can visit this new lowes whenever I want, fresh faces, better attitudes, and noone ignores me. I know I am just one voice, but if you want my opinion I think the lowes in rock hill, should just close their doors, cause I am some of my friends are very pleased with the waxhaw store
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2 comments
Anonymous
#59885

Has anyone heard of a company called "Fresh Paint"

Anonymous
#55186

Oh, don't you worry none - we hate you just as much as the Rock Hill store does

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#141153 Review #141153 is a subjective opinion of poster.

Lowes in Mission Viejo, California - Fiasco regarding dishwasher purchase

too many mishaps, starting with 'drop order' with their computer system, and subsequent visits back to correct it, and further mistakes. install appointment debacles followed. when i asked for refund, they couldn't process my order because it was still in limbo in their IT system. have never experienced something like this. i wanted to give them my business and more down the line for further remodelling of my home. i have owned several small businesses, and have never seen anything like this. haven't elaborated on the 'further mistakes' and responses because it would take too much of your time.
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Review
#140947 Review #140947 is a subjective opinion of poster.
Loss
$600

Lowes in Reston, Virginia - Home Depot Berh Paint rebate a joke. Would not honor rebate!!

I purchased Behr paint on Aug. 28, 2008 and was told I would receive $20.00 for each bucket and $5.00 for each pail and could submit claim online. Could never get entered online and called to be told I had missed the deadline. Since Aug. 28, I have purchased over $1,000. in additional paint and materials from Home Depot, but I can assure you it will the last dollar I spend at this store. In addition, the paint was inferior and would not cover white over white. Purchased paint from Lowes and it did a great job.
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1 comment
Anonymous
#48529

It seems to me that I read this very same complaint about Menards.HMMmm

Review
#140854 Review #140854 is a subjective opinion of poster.
I had the Lowes person come out and price 10 out of the 15 windows in our house. We signed the contract. Then the person called back after we signed stating that 2 windows would have to be picture windows and wanted to know if that was ok, I said yes. Then when I asked...
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3 comments
Anonymous
#144216

Permits are always the owners responsibility

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#140729 Review #140729 is a subjective opinion of poster.
I found a refrigerator on sale at Lowes in Athens Tn. Sunday. Spoke with Mgr David to come pick it up Monday with my truck. Had 20% off coupon, which I showed to Customer Service Lady and asked if I could use it towards the purchase. She said yes, sure can! I was...
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3 comments
Anonymous
#57817

What was wrong with the coupon? Expired, Competitor's Coupon, a discount over a discount, did not meet the min sale amt?

You could have done a "Pick up later" and paid for it the first day that you where there. At my store we do not hold products for customers unless they pay for it first.

One reason is because it is unfair to the other customers in the store that might want to buy the product. Also, It takes room to hold product, and my store is one of the smaller Lowe's stores.

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#140718 Review #140718 is a subjective opinion of poster.
Loss
$1665

Lowes sucks

the lowes I am writing about is the rock hill store they are so incompetant, I refuse to back to that store, I know for a fact that they are building new lowes store, one not far from my home, and will just wait until it open, it should not be too much longer now..but will step into the lowes in rock hill, seems like the employees like passing (we the consumer ) around to everyone else, not a good way to run a business. I think this store should close down. I have seen mice running around, rats too, and possum's. who runs the store, rodents or people..this lowes is not my cup of tea...I am gone, want nothing more to do with this lowes.
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1 comment
Anonymous
#55187

They probably don't help you, because you are an *** - Just like the new store won't either.

Review
#140641 Review #140641 is a subjective opinion of poster.