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I am wondering what is going on with the rock hill lowes. I went into the store the other week to make a complaint about the lumber section, wanted to speak directly to the store manager, but was blown off and talk to some flunky other manager, saying the store manager...
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Anonymous
#97821

flunky?? Ha Ha?

Who cares? :p

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#140438 Review #140438 is a subjective opinion of poster.

Lowes in Rock Hill, South Carolina - Ex-employee

again I don't know if my last pissed off email will get to the right people, but I am an ex-employee of the lowes in rock hill, SC. and I am so glad I do not work there anymore, it has been about an year and a half since I left there. and from what I hear from some employees that are still there the place is going to the dogs. Management puts on a good front to fool the customers, but behind the scences they really do not do anything for the employees, things never change, and it is worse now. they have like one person working two or more departments, and as long as they can get away with it, it will keep on. I don't know if this will reach the district manager, or any one hire up, but I am glad I am not working there any more. Management always say they care about their employees, but never had and never will
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#140435 Review #140435 is a subjective opinion of poster.
Service
Lowes Manager

I used to work at rock hill lowes about a year and a half ago, and from what I hear from employees still working there the store has gone to the dogs. I am glad I am not working there anymore. they have one person covering 2 or 3 departments, and that takes a toll on...
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Anonymous
#256521

I worked for lowes in Lufkin, tx, for 4 yrs, they treated me badly the whole time, i got run over by a forklift, then fondled by a manager, i finally quit and found a good job, lowes sucks....

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#140433 Review #140433 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Buffalo, New York - Lowe's Home Improvement, payed to install 3 doors in a month, five months later, still not done.

I ordered three interior doors to be installed in my home. I payed $1,240 up front on May 23. I now have two doors,( it's October 22 ) but they have had to send back the third door twice because it came to them damaged and twice the installers they sent damaged the door....badly. In the mean time, I have had family come to visit and had to hang a sheet in the door. Everyone apologizes, but it is the most incredibly incompetent work that I have ever seen done ( and I'm NOT the fussy sort )...Will NEVER go into a Lowe's store again.
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Anonymous
#316684

Lowe's installers are not required to be GC's.

If you are going to Lowe's for the best deal, you are out of luck.

Stuff gets damaged in transit, so it's best to not wait until the last minute... Things are usually more complicated than they should be, so allow for that in your immediate need time frame...

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certifiedinstaller
#50680

:) Correction

When the Installer is in your Home doing a Detail, please ask questions.

Don't wait until the Job is completed.

Are you a General Contractor or a Sub-Contractor.

Are you a Certified Door Installer may I see Proof ! ( Now not Later )

May I see Pictures of your Installations. ( Current 30 Day's )

What is included and what is not !

( Materials )

Will the Project begin within Two Day's. ( Depending on Delivery of

my Door ?

What is your Personal Guarantee !

( If Any ) Daa.

Only you can decide if this Person is right for the Job !

Sincerely,

Certified Installer

Brighton, Co

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certifiedinstaller
#50679

:) Correction All Certified Installers with Lowe's. ( Are General Contractors )

The Home Depot has a General Contractor with a Office. They hire

( Sub Contractors )

Best regards,

Certified Installer

Brighton, Co

Ray

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Anonymous
#44468

Sadly, there's a reson these guys have to work for Lowe's or other big box stores. If they were the "cream of the crop" they would have plenty of work without having to go to the chain stores for work.

As a Lowe's employee, I WOULD NEVER let these guys into my home for anything! But, to defend Lowe's a bit here, it's not just us, ANY of the box stores, us, Home Depot, Sears, subcontract out to third party installers.

Better to buy the doors, windows, etc. @ Lowe's, then find a good, qualified, independent installer to put them in, in some cases, it might even be cheaper than paying for the install in store, AND, it will be done right to boot!

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#140358 Review #140358 is a subjective opinion of poster.
Service
Lowes Installation

Our family has been shopping at Lowes for years. For years we have tried to "build something together." Once again we have had a horrible experience, this time with a store manager (female) that "honey" ed us to death. We spent over $50,000. for...
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bmmorrison
#49059

There are two sides to every story so I want to tell my story about Lowes. I shop at the Lowes in Cypress Texas where there is a HD across the street. I do allot of price and quality comparisons.Many years ago HD was the only place that I would shop but that all changed about two years ago when Lowes opened a store near by. They're freindly,helpful, knowledgable, and act like they really want my business. HD seldom has any help to talk to and the aisles are so crowded with product you can't get your cart down. There is no doubt that the hole store needs an attitude adjustment. I wrote a letter to HD but never received a response. I never thought that I would ever say that about a company that was once a great company.

I'm sure happy to have a Lowes close by.

Merry Xmas.

Monica :) :grin

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#140249 Review #140249 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Cartersville, Georgia - Credit no credit==give me a brake

this is my story ==a year or so i aplied for a creditcard and was approved. i had a 500.00 line ofcredit. i had charged about 300. paid it off on  orearly.by balance was 0. i decided to get some storm windows for my house for the winter.i spent 10.00 in gas, go in find my windowsjust a 187. i go to the check, guess whatmy good credit line now has dropped to 100.no notice no nothing . yes i destroyed my card right then.lowes sucks they don't need me and i don't need them ===
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Anonymous
#97822

Lowes doesn't sell Brake's.

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Anonymous
#44328

I worked for Lowe's for 3 years. No raise, no promotions, only head aches.

The managers they promote are fresh out of high school with no training or work experience and it shows. They hire co-workers to fill in the slots for 5 cent more than the steak and shake up the road, again high schoolers and leave you with these people to try and run/close a department. If you complain, you get written up, then eventually, they will find something to axe you with. I have seen it to many times.

No, corperate doesn't care, they have made their money and now its gonna be just like all the other big box store back in the day, just pull in all the money they can for the next 10 years, screw the workers and then sell-out to Wal-mart. The goings on with this company today would kill the original founders 10 times over if they only new. Companies like this one are the reasons why our econonmy is so sluggish, corperate greed and pennies for the workers.

Everyone at corperate turns their head and doesn't want to admit to the stuff going on with this company, hey, why would they...I mean, who would raise a stink about something when they were making $200,000 a year answering phones? Another big box store rip off of a company.

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#140142 Review #140142 is a subjective opinion of poster.

Lowes in Rock Hill, South Carolina - Am very tired being treated ***

going to start by saying I am a lowes shopper no more, especially the one in rock hill, sc. even tho I know for a fact that you can back anything to this store and they will either give you cash or a card. but when it comes to knowlegde of anything in the store they do not compare to home depot. home depot will be were I shop at now, I am leaving lowes and their incompetent staff, from manager down to whomever. I cannot take being ignored anymore. and rock hill lowes is good about that. I am not the only one. what is up?
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Anonymous
#97823

Incompetent...Hmmm with that attitude..IGNORE........ :p

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Anonymous
#44327

I worked for Lowe's for 3 years. No raise, no promotions, only head aches.

The managers they promote are fresh out of high school with no training or work experience and it shows. They hire co-workers to fill in the slots for 5 cent more than the steak and shake up the road, again high schoolers and leave you with these people to try and run/close a department. If you complain, you get written up, then eventually, they will find something to axe you with. I have seen it to many times.

No, corperate doesn't care, they have made their money and now its gonna be just like all the other big box store back in the day, just pull in all the money they can for the next 10 years, screw the workers and then sell-out to Wal-mart. The goings on with this company today would kill the original founders 10 times over if they only new. Companies like this one are the reasons why our econonmy is so sluggish, corperate greed and pennies for the workers.

Everyone at corperate turns their head and doesn't want to admit to the stuff going on with this company, hey, why would they...I mean, who would raise a stink about something when they were making $200,000 a year answering phones? Another big box store rip off of a company.

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Anonymous
#44326

I worked for Lowe's for 3 years. No raise, no promotions, only head aches.

The managers they promote are fresh out of high school with no training or work experience and it shows. They hire co-workers to fill in the slots for 5 cent more than the steak and shake up the road, again high schoolers and leave you with these people to try and run/close a department. If you complain, you get written up, then eventually, they will find something to axe you with. I have seen it to many times.

No, corperate doesn't care, they have made their money and now its gonna be just like all the other big box store back in the day, just pull in all the money they can for the next 10 years, screw the workers and then sell-out to Wal-mart. The goings on with this company today would kill the original founders 10 times over if they only new. Companies like this one are the reasons why our econonmy is so sluggish, corperate greed and pennies for the workers.

Everyone at corperate turns their head and doesn't want to admit to the stuff going on with this company, hey, why would they...I mean, who would raise a stink about something when they were making $200,000 a year answering phones? Another big box store rip off of a company.

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#140001 Review #140001 is a subjective opinion of poster.

OCT 2008: This past week, we bought two sets of mini-blinds at Lowes, Louisville, Colorado. There was a sign posted - $70 installation which we confirmed with the floor sales staff. The following day we called to set up the installation. After being transferred to the...
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Anonymous
#1592565

Going through the same thing now with Chattanooga TN store. Inept, incompetent, disorganized, and indifferent customer service!!! Never again.

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#139685 Review #139685 is a subjective opinion of poster.

Lowes in Centreville, Virginia - Website says my local store has item.They DON'T

Lowe's website assured me that the local store has the item I need in "in stock and ready for delivery". When I called the store to check, I was told "that item is discontinued and is not in stock nor will it be in stock". Get with it, Lowes......don't have your website say one thing when in fact it's simply not true. You are SO not helpful! If this is how you run your business, I'd rather patronize the little Mom & Pop appliance store down the street (you know, the one's you've been putting out of business for years).
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Anonymous
#43380

First off, so they don't have the item you wanted. Relax.

They have 45,000 items on hand and yes, at times their inventory is not correct. Move on with your life. Secondly, if you want to patronize the local 'mom and pop' place then do so. You obviously don't since you were at Lowe's in the first place.

Besides, at the mom and pop place you will pay twice as much, but you already know that.

Stop your *** and get off your *** and walk into the store and find your product if you want it that bad. A lazy is a lazy does.

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#139622 Review #139622 is a subjective opinion of poster.
Product
Lowes Website

Lowes in Reston, Virginia - Lowe's new kitchen applicances gone bad

We bought all new kitchen applicances from Lowe's & our first ones ever! Craig, our salesman & manager was very professional. From the delivery service which was rude, late, lost or left parts, cut wires without shutting off the electricity which caused a fireball in our kitchen to Naperville manager who cannot coordinate or take reponsibility, we will never buy an applicance or anything from them again. Our frig is damaged & their lack of service is horrible. Now our new frig is lost somewhere & still not here. We have talked to the Naperville Lowe's countless times. What a comedy of errors without the humor. No one cares! We own a small business & would never treat our customers in this manner. We would lose customers & now we are talking to their corporate office. We are considering talking to our attorney & the local newspapers. We really wish we would have gone with another private business owner who takes pride & reponsibility. Buyer beware!
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Anonymous
#44121

I agree, I usually come on board here to defend Lowe's against meaningless, trivial accusations, but I do have to say that 3P, our delivery team, is perhaps the worst I have ever encountered. I cannot tell you how many irate phone calls i have taken concerning what they have done while delivering appliances to customers homes.

To Lowe's corporate, YOU need to bring back the in-store, care about the customer, know what you are doing delivery teams we USED to have!! Half the time, these 3P delivery guys cannot even speak english! Come on! Sadly, this type of delivery "service" is now pervasive across the board, be it us, Home Depot, Sears, etc.

They are all more or less "contracting out" their delivery services to these third party delivery companies all to save a buck. I wish I had the answer, but being nothing but a specialist within Lowe's, my voice is one that is not heard @ the corporate level.

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#139606 Review #139606 is a subjective opinion of poster.
Service
Lowes Manager