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on sept 15th.i called lowes warranty service to have my lawn mower picked up for repair of the gas pedal.I was told there were 3 repair shops in my vicinity and they called the 1st one who said it would be 3 weeks before they could get it.the 2nd shop said they...
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5 comments
Anonymous
#48462

:cry :cry :cry don't the general public understand the warranty is from the manufactor NOT LOWES .SAME FOR ANYOTHER RETAILER.WHY DON'T YOU *** AT THEM??? :?

:? :?

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#139000 Review #139000 is a subjective opinion of poster.
What is up with the lowes in rock hill? Was in their the other night, and the store looked like a train wreck. Their was noone hardly in any department, and I went up to the check out line up by seems where the employees hang out. was trying to get the attention of...
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15 comments
Anonymous
#41754

Hey retailer4life, you're a shining example of the low lifes at lowes.

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#138854 Review #138854 is a subjective opinion of poster.

Lowes in Reston, Virginia - 2 failed water heaters

2 failed water heaters and I was told to take them apart and figure out what was wrong with them. Then I should disconnect them and bring them back. Who supposed to pay for the plumber to connect and disconnect each time. Whirlpool was so rude, they went as far as hanging up on me and said it was my problem. At no time was I rude or unreasonable. Lowes said it was out of their hands. Deal with Whirlpool. This goes back and forth and I'm out the time and the money for the plumber visits. Let alone the number of trips to return the hotwater heaters.
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#138778 Review #138778 is a subjective opinion of poster.
I would like to start off by saying, I hope to not offend any one w/ this statement. I am an employee of Lowes. Just as you have your horror stories, we have ours. I love working with the public and truly love helping customers. But, I have been cussed, spat on, had...
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5 comments
Anonymous
#49563

retailer4life youre a liar...lowes service sucks and you know it. And who "made" you read these forums.

***

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#138776 Review #138776 is a subjective opinion of poster.
recently i had a microwave installed above the stove and under a cabinet by lowes and was charged a extra fee for what the installer said was a modification by adding a flex exhaust pipe and laying a 1x3 peice of wood across the inside of the cabinet as the exhaust...
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6 comments
Anonymous
#360407

my gosh you all are mean, no wonder I do it myself, I wouldn't want to do business with any of you! $400 for a microwave install is outrageous, it;s so easy a girl can do it...I'd charge half and feel I got paid a fortune.

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#138654 Review #138654 is a subjective opinion of poster.
I have three simply amazingly BAD major experiences with Lowes here in Stillwater ..all in the past four months. My bad experience ranges from them losing a refrigerator and claiming that someone else picked it up!.... to having a complete *** and incompetent...
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8 comments
Anonymous
#874205

this sounds like a lowes typical shopping experience that i have every time I go into that store.

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#138287 Review #138287 is a subjective opinion of poster.
Loss
$2

Lowes in Rock Hill, South Carolina - What a messed up store

Rock Hill lowes is the worst lowes of them all, in my opinion, when you go in there and go to a certain department, either there is noone around and you ask some other employee, and they do not know anything. this is really frustrating, what gives. cannot they find people with knowledge? I cannot wait for the waxhaw store to open up because I live in Lancaster, I will go there, so I don't have to put up with rock hill lowes, and sometimes when you go up to customer service, some of them women ( thats all I see anyway) they get an attitude that just gets my blood to boil. come on Waxhaw Lowes open soon, please.
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1 comment
Anonymous
#39632

LOWES ROCKS

Review
#137645 Review #137645 is a subjective opinion of poster.
How great of Lowes to pride themselves on a guarantee competitor Price Match. However, they are NOT willing to price match their own Store. That's right one Lowes in one part of town has one price and the other Lowes a couple of miles down the road has another...
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13 comments
Anonymous
#942126

Same problem after another lowes employee said they would price match and to go to another store. How ***!

Taking my business elsewhere over 70.00 when I am a contractor. Hope it was worth it to lose customers!!

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#137326 Review #137326 is a subjective opinion of poster.
I can't express my disapointment with the Lowes of Columbia, MD branch. I went in to get an estimate for granite counter tops, and explained to the sales person (Wade) that the counter was 10' long and "L" shaped. The rep responded to me by handing me...
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7 comments
Anonymous
#97827

:cry Just the shape of the letter L is NO INDICATION of LENGTH and WIDTH>>>Which the guy would need to give you a GUESSTIMATE..why didn't you just pay the n$35.00 to have them come out and measure to give you a "True estimate". Why not come in with measurements? :eek

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#137040 Review #137040 is a subjective opinion of poster.

Lowes in Danbury, Connecticut - Lowe's, attempted to dump wrong product on me.

I ordered hardwood pellets for my stove. I paid for them on a Friday. No problem 37 tons in stock. Monday the delivery shows up with the cheaper softwood pellets. I told the driver that I ordered hardwood pellets. He called the store then told me that they sold out of the hardwood pellets. I told him take them back. I called corporate and was told the store manager would get back to me. I got a call saying there was a mistake. The hardwood pellets were in the warehouse. I gave them a hour to get the right pellets to me. They did. I let them know I wasn't happy about this. All I get is "it was a mistake and they corrected it. I'm sure if the pellets were delivered to someone who didn't check, they would have received a cheaper product and possibly not known the difference. I can see the wrong pellets being loaded. But to be told that they were all sold out after I discovered it, doesn't fly. Especially when they did have what I ordered at the store.
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2 comments
Anonymous
#53848

ok, not the end of the world, but would they called him and given him a refund for the cheaper one, i think not.

Anonymous
#38662

Relax, they made a mistake and then promptly fixed it. It's not the end of the world and they didn't do it on purpose. There are more important things in life to focus on than a simple mistake.

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#135904 Review #135904 is a subjective opinion of poster.