Lowes Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
My daughter has a scar on thee bridge of her nose | Lowes review from Boston, Massachusetts
While shopping at Lowes. someone hung a sign by a product, which fell down and hit my daughter on the nose. She has a scar there and will probably always have it. She's a very pretty girl and this scar stands out like a sour thumb. She just got a home and is fixing it up, and was doing her shopping at Lowes. I'm having her write a blow by blow description of what happened and how Lowes employees responded. When I have it together I'll see you get a copy. You'll be hearing from me soon!
Incompedent handling order of cherry doors. | Lowes review from Clarksdale, Mississippi
On April 8 2010 special ordered interior cherry wood doors to be completly stained, varnished and ready to be hung when delivered. Delivery was to be 2 to 3 weeks. The doors came in 5 weeks later "not finished" and "veneered" instead of solid cherry. Some of the doors are buckled where glued and glue is spread so won't take stain properly. The supplier of the doors are producing an inferior product. We ordered "satin nickel" finish hinges, but they came with polished brass hinges. The store representative knows nothing about the product and is not concerned and would not answer the phone when I called or return my phone calls. His name is Chris Bell. The customer service also knows nothing and was no help and certainly did not provide any customer service. I will not recommend Lowe's products to anyone and would discourage anyone from ordering anything from Lowe's. We paid top dollar for these doors and received a bargain basement product.
Lowes Delivery Service
Lowes Refuses To Lower Interest Rates
We have been loyal customers since 1998 and i have asked repeatedly for a lower interest rate. No deal they tell me and after screwing up our promo amount on our statement with our regular balance, i have had enough. it is ridiculous that they get to charge 22.99% . Now i get different excuses as to why our pmt ballooned from $85 to $110 a month. every one at customer service gives a different reason and believe me i have talked to plenty with giving them some advice to go back to accounting school. As soon as we can we are paying off the balance and will never have another card from them again. the customer service people overall are rude and very uncooperative even going so far as to hanging up when asked to speak to a supervisor. Very crummy indeed. We don't have much of a choice in our town of going somewhere else, for some strange reason, hmmm !! home depot was knocked out of coming to our town.
Signs in Stores Becoming Unreadable | Lowes review from Baltimore, Maryland
Over a period of several Years, the Signs, Product Packaging, and other Printed Material at Lowe's Stores have become almost undecipherable to those of us who only Speak and Read English. I finally got fed up and Complained to Lowe's Home Office. I got a Wimpy Reply about how Lowe's supports Diversity. OK - Here's Diversity: To provide an equal opportunity for ALL Lowe's Customers to Shop in a Comfortable, Home-Like Setting, Give Equal Space on ALL signs and Packaging to every Language spoken in America. OR - Just Go Back to Plain English on Signs and Packaging........
Lowe's Ceo And Others You Suck | Lowes review from Shallotte, North Carolina
I have worked in your southport store for a number of years and HATE IT. you try and tell us we don't deserve breaks and the cashiers can't sit down on stools without a doctor's note. We are so unterstaffed its not even funny. Your customers are *** who treat us like *** but YOU are the ones responsible for our discomfort. You turn the heat on in the summer and the air conditioner in the winter to save your *** big bucks. I'd like to shove a plant with thorns up your butts yes i would. You and your *** customers SUCK ***. Yeah,try and find me ***.
Subpar building supplies | Lowes review from Syracuse, New York
my name is gerald martin, i am a contractor/homeowner. i am dipleased with the quality of you cabinet grade plywood and oak and maple lumber. usally i would get coupons in the mail to offset some of the prices. but i haven't recieved not one in over a year. please respond to my complaint. thank you gerald martin, 332 shonnard st syracuse, n.y, 13204, i shop at the store in syracuse, but i use all of them in my area. last year i spent between 15 and 20,000 on construction supplys. the service is usally good.cabinet making is one of my most common projects, so quality plywood alond with router bits and saw blades are important.i think that quality responces are important to good buisness.
Lowe's Bourbonnais, IL | Lowes review from Springfield, Illinois
I wandered through the store not sure where to start on my painting project. Not only was I approached several times by employees offering to help but when I got to the right department I was met by a smiling woman who knew exactly what I needed. I obtained the paint and painting equipment I needed as well as a lot of good sound advise on how to go about my project from start to finish. Four days later and I am loving the results. The Valspar Granite paint is the best and I have a whole new fireplace. Thank you Lowe's
Lowes and GE
I purchased a GE washer and dryer from Lowes a year and a half ago. My warrenty was out in one year. One day while washing a load of cloths my washing machine just stopped working. After calling a service company (A GE certified company) to my home, I was told that I needed a motor and a trans. The service company also informed me that the model of machine i have has had problems since it came on the market, he said he has replaced hundreds himself. I was pissed, just like the service man said, there is no way that GE does not know that there is a problem. Did they send out a recall and make it right for the consumer? NO, they did not. The two parts I need cost more than I paid for the machine. So I called GE customer relations and told them how I felt in so many words, they did offer to pay for the parts but not for labor. If i had the machine for 5 or more years then ok but only a year and a half i should not have to pay for anything. I also called Lowes because they sold me this product and they also no there is a problem. Why would u sell your customer a bad product?
Joseph saberi i emailed about him and to date no response | Lowes review from Newark, New Jersey
i emailed about a district manager about month ago and to date , no response on wht had happened. i like to no why i didnt get a response, cuz he is a lousy district manager with no ways of talking to a consumer who has purchased thousands of dollars from lowes. i would like a response asap it was about a fense i had a contract for and all expunged from computer as i have asked for after measuring for a fene and making a contract it was denied by a phone call saying couldnt do it cuz i had an ing pool that a salesman overlooked
*** Eater Ripoff: Will not honor warranty on *** eater | Lowes review from Iaeger, West Virginia
I purchased a Troy-built *** eater from my local lowes store, used the 2-cycle oil that came with the unit, and got less than 15 minutes of run time before it burned out. When I contacted Lowes, I was told they would send it off for repair. After 2 weeks I was told, the unit is too dadly damaged to repair, because the mixture was too lean. Now they want me to pay an additional $45.00 for a unit that is scrap. Customer service at Lowes has deteriorated in the past couple of years to the point that I will drive an extra 20 miles each way to avoid dealing with them any more.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?