Latest review first
Lowes in Chicago, Illinois - They did not give me the full proper credit.
I went to Lowes paid in advance with Lowes credit card, for a retractable screen door and installation service. I was told the installer can pick up the door prior to installation. On the day of the scheduled install. Installer stated it could not be done because the door opening is not standard and retractable door will not fit. I agreed. Installer told Lowe's screen door was never picked up and the install was never done. I was credited for the install service but not for the $100+ screen door that was never picked up nor installed. Credit card company dispute service was incompetent and make you go through a lot of red tape so you can, inevitably are forced to give up.
Purchace of a Whirlpool Duet front load washer would be a giant mistake based on our experience and feedback from friends, neighbors and coworkers. Also, Lowe's extended warranty is through company trained in evading customer inquiries and following up on customer...
I bought a refrigerator from lowes, I purchased the lowes adavantage service, well my refrigerator broke down I lost all the stuff in my maytag refrigerator and I called lowes to get it fixed. well.... theytold my someone would be at my house between 8 to 5 after...
it was at one time I was upset with the lowes in rock hill, sc, but now my business has focused on the the new lowes in waxhaw. It is one of the best things lowes has ever done, not only do I not have to drive that distance, and put up with rude management, and some employees, I can visit this new lowes whenever I want, fresh faces, better attitudes, and noone ignores me. I know I am just one voice, but if you want my opinion I think the lowes in rock hill, should just close their doors, cause I am some of my friends are very pleased with the waxhaw store
Lowes in Mission Viejo, California - Fiasco regarding dishwasher purchase
too many mishaps, starting with 'drop order' with their computer system, and subsequent visits back to correct it, and further mistakes. install appointment debacles followed. when i asked for refund, they couldn't process my order because it was still in limbo in their IT system. have never experienced something like this. i wanted to give them my business and more down the line for further remodelling of my home. i have owned several small businesses, and have never seen anything like this. haven't elaborated on the 'further mistakes' and responses because it would take too much of your time.
Lowes in Reston, Virginia - Home Depot Berh Paint rebate a joke. Would not honor rebate!!
I purchased Behr paint on Aug. 28, 2008 and was told I would receive $20.00 for each bucket and $5.00 for each pail and could submit claim online. Could never get entered online and called to be told I had missed the deadline. Since Aug. 28, I have purchased over $1,000. in additional paint and materials from Home Depot, but I can assure you it will the last dollar I spend at this store. In addition, the paint was inferior and would not cover white over white. Purchased paint from Lowes and it did a great job.
I had the Lowes person come out and price 10 out of the 15 windows in our house. We signed the contract. Then the person called back after we signed stating that 2 windows would have to be picture windows and wanted to know if that was ok, I said yes. Then when I asked...
I found a refrigerator on sale at Lowes in Athens Tn. Sunday. Spoke with Mgr David to come pick it up Monday with my truck. Had 20% off coupon, which I showed to Customer Service Lady and asked if I could use it towards the purchase. She said yes, sure can! I was...
the lowes I am writing about is the rock hill store they are so incompetant, I refuse to back to that store, I know for a fact that they are building new lowes store, one not far from my home, and will just wait until it open, it should not be too much longer now..but will step into the lowes in rock hill, seems like the employees like passing (we the consumer ) around to everyone else, not a good way to run a business. I think this store should close down. I have seen mice running around, rats too, and possum's. who runs the store, rodents or people..this lowes is not my cup of tea...I am gone, want nothing more to do with this lowes.
I am wondering what is going on with the rock hill lowes. I went into the store the other week to make a complaint about the lumber section, wanted to speak directly to the store manager, but was blown off and talk to some flunky other manager, saying the store manager...
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