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Lowes in Atlanta, Georgia - Christian Employee Fired for Wearing Religious Pin
I shop at Lowes on a regular basis, but Home Depot is directly across the street. I am out raged that the Lowe's location in Tennessee, fired its employee for wearing a religious pin, which I saw on the news tonight. She has the right to wear the pin and show her love for Christ, just as the customer who complained has the right to feel the way she/he does. I will take my business to another store and hope that others will as well. I will tell everyone I know what happened to this woman. Pissed in Prattville, AL.
Lowes in Mobile, Alabama - Lowe's sent a plumber to install a vent hood.
After 30yrs. my stove finally bit the dust. After looking I found what I wanted at Lowe's with FREE (after mail-in rebate) delivery and haulaway. The delivery costs me $79. The free haulaway almost didn't take place, My son-in-law had to go into the attic to lft up the vent pipe from my all in one stove microwave and vent hood, because the delivery men didn't do that. OK I'll give them that they just deliver! Then, after calling to set up instillation of my new microwave/vent hood they sent a plumber who upon arrival to my home stated"Idon't go into attics." Well I guess not they sent a plumber to install an electrical appliance, and this is their "Professional" instillation. I told the gentleman he could leave, called Lowe's and told them to come pick up their merchandise, went to Sears and bought a venthood and requested that an electrician install it. Sear's sent me a wonderful man, Mark Holly, who installed my vent hood with a little effort and much nice conversatiion, God Bless you Mr. Mark Holly! Unfortunately I owe Lowe's for my stove, but not for long, that is the first thing I will pay off in 2009. Merry Christmas to all!
Lowes in Indianapolis, Indiana - Installation of door by Lowe's hardware.
I ordered a patio door and storm door at Lowe's. The vendor took 6 weeks to complete the order not 2 1/2 weeks as I was told. The men at the desk consistently ignored me when I tried to get an update on the status of my order. They insisted they could not do anything about the vendor. The installer didn't match the floor molding, insisted I get a new hardware for the patio door instead of transferring the old hardware, did not complete the job in 1 day as promised, and did not finish the storm door installation for 2 months. Because the installer insisted I get new hardware, I now have hardware that does not match the hardware on the doors in the house. This cost me an additional 60 plus dollars. I had already spent over 1500 dollars on the doors and installation fees. Lowe's reimbursed me for the installation costs after I went in and complained about the installer who had not shown to complete the installation twice as he had agreed. Today I got a call as I was trying to leave for work 2-3 months later stating they would reduce my refund. The ordering process was time consuming and cumbersome. I would not describe the computer programs they utilize as user friendly. They do not have any information about all the different styles and materials for patio doors so that a customer can make decisions before they start the order with the computer.
Lowes in Glennville, Georgia - Too pissed of customers
i worked for this co.for 15 years.i like to read some of these dumb complaints you *** send in,because you have no idea want you are saying.you just want something for nothing when you start you ***.i have seem it time and time again.they are always bad apples in a barrel and thats true for lowes and its work force,just as with any other company.BUT OVERALL LOWES does try and help and take care of its customers.YOU FEW THAT WANT TO *** AND GET SOMETHING FOR NOTHING IN LIFE CAN GO TO ***.you need to get a life.LOWES IS WITHOUT A DOUBT A GREAT COMPANY AND TREAT ITS EMPLOYEES VERY GOOD.most anyone can have a great future with lowes. the only problem they have is dealing with you *** wanting to get something for nothing. GET A LIFE PEOPLE,YOU THAT NEEDS TOO.
Lowes in Glen Allen, Virginia - Poor customer service
We started last January talking to Lowes about a price quote for a framing package for a new home. Explained that there would be many other purchases as we went through with this project. They bent over backwards to get our business. Promised the moon... We opened a escrow account with them ( that's like depositing money in a account at the bank) so funds would be available to get materials immediately. From there it was down hill. We have been double charged,over charged, sent wrong materials, damaged materials, special order merchandise has come damaged or wrong, materials have not been delivered when promised or not ordered when promised delaying our project. Management always has excuses. We have spent over $80K+ so far in 2 stores- trying to order appliances for our kitchen now. We already have gotten the GE Profile refrigerator from them. We have checked 3 places for the prices the total is around $6K - LOWES is the highest by almost $1K- we ask for the matching price +10% disc - we were told they don't do that on special order!!!! We do no that certain things can go to corporate for special pricing. But even at that they won't do but 10% which will not beat the lowest price. Do you know the manager actually ask my husband to buy from them anyway if the price was close because of their great customer service (HAHA). We have had it with LOWES!!!
Lowes sales adds are misleading
We have a new Lowes store in Franklin Va and I went there on Saturday night to purchase a beverage/wine refrigerator. The add said, on sale for $99.99, reg $149.99. The add also said silver or white was avaliable & but it does not say for an additional costs. The regular costs on this item is the same no matter what color , so How is the sales price different? The manager on duty was Rude so I will travel 20 miles further for better service at the Suffolk Virginia location and you need to stray away from from false advertising or someone needs to Sue you.
Loyal Lowes customer
I live in Edmond,Ok. and have a place at Lake Texhoma. I have to buy building materials at the Durant store. If you died in the lumber dept while loading your own lumber it would take days for someone to find you. After having knee surgery and barely able to walk the employees watched me and my wife try to load 2X12's.When we asked for help they scattered like roaches.You need to pay more money or fire their *** .There isn't a Home Depot in the area , you better be glad ,you could lose a lot of customers
Lowes in Chicago, Illinois - They did not give me the full proper credit.
I went to Lowes paid in advance with Lowes credit card, for a retractable screen door and installation service. I was told the installer can pick up the door prior to installation. On the day of the scheduled install. Installer stated it could not be done because the door opening is not standard and retractable door will not fit. I agreed. Installer told Lowe's screen door was never picked up and the install was never done. I was credited for the install service but not for the $100+ screen door that was never picked up nor installed. Credit card company dispute service was incompetent and make you go through a lot of red tape so you can, inevitably are forced to give up.
Lowes in Livonia, Michigan - Whirlpool Duet Front Load Washer
Purchace of a Whirlpool Duet front load washer would be a giant mistake based on our experience and feedback from friends, neighbors and coworkers. Also, Lowe's extended warranty is through company trained in evading customer inquiries and following up on customer issues. I would be better off calling IT support in India speaking to someone with English as their forth or fifth language as these people don't have a clue. Sorry Whirlpool & Lowe's, my next dollars will be better spent somewhere else. You can advertise all you want, but it will be for nothing. I'm gone and good luck.
Lowes in Jacksonville, Florida - Lowe's customer service stinks for me
I bought a refrigerator from lowes, I purchased the lowes adavantage service, well my refrigerator broke down I lost all the stuff in my maytag refrigerator and I called lowes to get it fixed. well.... theytold my someone would be at my house between 8 to 5 after sitting all day waiting on the service guy to show up. I started calling around 3 well.......now it is 8:00 and the regency square manager of lowes told me the service guy said I never answered my phone and I wasn't home so the guy wasn'T COMMING...I told him I have been here all day I gotr up at 6am to make sure I was ready for him. he said well he isn't comming and you have to reschedule!!!!!! I said no i have waited all day it was his job to make sure he showed up!!! he said mam the service has nothing to do with Lowe's????? I asked him why was it called Lowe's service advantage??????? if it had nothing to do with Lowe's ? he said sorry but you have to call them tomorrow and reschedule, I asked for the corp. office # he said all they are going to do is call me and I just told you the service has nothing to do with Lowe's . I told him your company is only as good as your service, if your service sucked , the company sucks. I told him what good was the warranty when they don't honor it??? I am sorry you do not treat customers like that!!!!!! not if you want them to come back! I have bought the frig, a dishwasher, and a washing machine but I will never buy another thing in Lowe's you just don't treat people like this !!! they say word of mouth goes a long way I have a big mouth and will never miss an opportunity to rag on Lowe's
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