Lowes Reviews and Complaints
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Lowe's sells *** | Lowes review from Aurora, Colorado
I bought a plain 4 foot shop light from Lowes a couple months ago to use as a grow light for seed starting. I put it up yesterday, and it worked, although it hummed and buzzed furiously. Today, it doesn't work. At all. And since I can't find the receipt, I'm SOL, and I can't afford to buy yet another one because I haven't worked in two years. Lowe's sells ***. They don't care about their products or their customers. And they've lost my business. Permanently! I will never buy another thing from Lowe's, ever.
Lowe's hardware | Lowes review from Shallotte, North Carolina
WENT the shallotte,nc store to buy a 999.00 dollar lawn mower..YOU advertised that you will deliver a washer or dryer for 299.00 free but you won't deliver a riding lawn mower that is worth alot more..we had just built a 15x24 shed with all materials being bought at lowes and fencing...you have just lost a lifetime customer...all for nothing...what a shame. alo it was a great place to buy all my flowers and everything i needed for the yard and house...we will never step foot in the doors again and be sure word of mouth goes along way in this small town
The store in referance is located in Macon Georgia.On eisenhowser parkway. I have spent thousands of dollars with lowes,I BUY AND REBUILD HOUSES,I HAVE ALWAYS PURCHASED all that was avalabe at lowes,including tools. I have purchsed several Kobalt knives that has...
Lowes treatment and products
I recently purchased a bathroom vanity from Lowe's and had to return it twice now for replacements because it was broken. Each time I went to exchange it I was treated like a criminal. I had my receipts, I was pleasant and understand these things get damaged in the process of stocking shelves etc. It's the manufacturer not lowes,,I get that. But the treatment I received was appalling. The poor girl trying to help me had to wait to eat her lunch because no manager was available and they had no more left, two others were also broken from off the shelves. No one ever came to help except one employee who saw me the night before hurried over to tell the girl helping me "oh she already got her money back" as if I was trying to scam them. I showed the receipt and that I was only getting an exchange. Then the gentleman said "just get it in black mamm whats the difference". The black one was also broken when it came to the register. I was in the store for an hour and I'm 8 months pregnant. I asked if they had water or a drink I could purchase and a third employee standing near said "its right in front of you" in a very rude tone. I was almost in tears when I left. I'm so disgusted. I got my money refunded and will not return there again. The day before I waited 10 minutes for someone in the paint department to help me, she was talking and laughing with another employee about 30 ft from me and still I stood just waiting. Never acknowledged. Is it like this everywhere? What kind of treatment to these lowes employees get from people that makes them so angry and rude? To the girl that helped me thank you but to to everyone else there..you should be ashamed. I wish I had a camera crew with me as proof but I didn't, imagine that reality show.
Carpet | Lowes review from Traverse City, Michigan
Two weeks ago we bought carpet from you and were told that the carpet that we bought would fit all the proposes due to the fact that it is a rental home. However we did ask questions like, how long will this carpet last? We were told 6 years and we cant see this carpet lasting more than 6 months. We were never told that you could not have dogs nor a vaccume with a spindle brush on the end and if you do it would void warranty.That should be told when carpet is bought. We feel that your company was very dishonest and that your employee's were just trying to make a sale to meet their numbers. We were referd to you by painters and builders and you lots us as a custermer and possible others. Jon And Jennifer Smith
*** Lowe's Customers | Lowes review from Shallotte, North Carolina
All you guys do is *** and complain. We bend over backwards for you. You DESERVE shoddy service for waiting till we close to come in and order your ***. Go to home depot. We don't want you anyway. And haha corporate you don't know who I am. Go shove it. Nobody can find out me. I hate you and your *** *** customers. They and YOU make me SICK. You never give breaks or lunches and never let the cashiers sit down or go to the bathroom or anything. Screw Lowes and all it represents. Period. Ug.
Lowes = Lazy
I needed 10 bags of sand and 10 bags of top soil. This guy in landscaping told me he didn't have any sand so I should go to contracting and he'd meet me there with the top soil. 30 minutes later he's STILL not there. Also, there's NO ONE to get me the sand in contracting so after he got there he had to go get it anyway. He'd having a very hard time working as he pants are barely hanging on to his hips with his ugly gray underwear. He said it took him a long time as he was the only one working which was a lie. He was standing there talking to an employee when he told me he'd help. He had the biggest case of the "give a sh_ts" I've ever seen.
Lowes Carpet Scam
Advertisement said $98 whole house install. After we paid $32 for them to come out to do a square footage estimate, thew insisted that we buy there pad. We already had new pad (less then 1 year old. Steps cost extra, plus carpet removal (which we had already removed). total for labor only would be $1900 dollars. We got them to remove the charge for carpet removal however they still want to charge $1300 for a $98 whole house install. The carpet person at this Fredricksburg VA store eventually hung up on me after I told him I don't care how his numbers add up that was his problem in my math $98 never =1300+ dollars.
Can Not Install the Refreigerator I bought from Them and Tell Me They Don't Know What to Do | Lowes review from Memphis, Tennessee
I have had the worst experience with Lowes of any store I have dealt with ever. Specifically I am dealing with the Lowes in Memphis, TN on Winchester. I went to the store looking for a refrigerator and they convinced me that a Bosch Linea cabinet depth fridge was an excellent model and I purchase a model at what I think is a good deal. They can only schedule the delivery a week out which is fine I can wait. The day that they delivered the fridge they essentially just brought it into the space in my kitchen on a dolly put it on the floor, and start to push it into place at which point it starts making a horrendous noise which they insist is perfectly normal and then they leave. I should have watched them more closely and I would have known that not only did they not level the fridge at all but they also pushed the fridge into place with a large metal plate protruding from the bottom scraping my hard wood floor. And there are now parts on the bottom the fridge tha look like they are getting crushed. I call Lowes back to complain and they say they will send another guy out right away. So a couple hours later this guy arrives by himself when really this is a two man job to begin with and he looks at the fridge tells me he can't level it but that he will contact the manager to have him call me to schedule another person to fix it but in the process of trying to level it he has put the fridge extremely high in the front and very low in the back. The manager calls me back and says that he can't get someone to come out until Wednesday morning (this is on Sunday by the way). So over the period of Monday and Tuesday the fridge starts to make loud noises intermittenly which I can only assume is due to the angle of the fridge and what occured during delivery. So I wait all morning on Wednesday and no one ever shows up. I call later and speak with an assistant manager as the store manager is on vacation and she says they can replace the fridge and she will call me back. I don't hear from her for a couple hours so I call back and she says she can't bring another fridge that I have to call the Lowes service 800 number. I do so and the prompts on thei automated system just send my call to Bosch who promptly tells me this is an installation issue and I have to contact Lowes. I all the same mamager back and she says she is sure I should call the service number but will do it for me and call me back. I wait another hour and no word from her so i call her again. This time she tells me the Lowes service said this would be fine and I should just call this authorized Bosh aplliance repair company. I call them and they tell me that no they only have an agreement with Bosch, this is a Lowes Installation issue and if I have them come out it would be out of my pocket. I call the manager back and tell her this and she tells me that she does not know what to do. So now I am stuck in a situation where I have a fridge that is just getting worse, the Lowe's installers don't know how to install or fix the Bosch fridge they sold me and the Lowe's Management won't help me even though it is entirely their installers fault by their own admitance.
Lowes 209 killeen, TX
our store manager in #209 killeen tx sat by the computers with the Hr manager and watched us fill out or opinion surveys. on to of that our zone 3 manager Joel dutton has a key to his house and drinks with him almost daily.he has told employees and customers and i quote" Let me explain somethin to you. I have been with Lowes for 21 years 21 long years, and in that 21 years i have met alot of important people inside lowes and out. People in high places within Lowes. so with that being said and with my reputation adn the people i know in Lowes do you think there is anything Anyone can do to Me? I think Not."Joel is giving things away in cull packs and not charging the people taking them.
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