Lowes Reviews and Complaints
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No understanding | Lowes review from Billings, Montana
I don't understand how you can have such a cold haeart I finally get to pay off my credit card after my son dying and then you take my credit away after I was intouch with youin all this time. keep your card and I will not shop or spend my cash at lowes ever. I know I'm only one little person. But it will hurt you in a small way and that all that matters. I will just shop at home depot now.My son died and I had to pay for all of services u see
Give a human a chance | Lowes review from Billings, Montana
I just wanted to let you know that you should not close someones account when they have tried very hard to make paymebnts. My son died of a lighting strike here in billings mt. On july 4th 2009. I had to pay fpr everthing. So i let Lowes know and paid what i could. as soon as I got my card paid off you closed my account. Shame on lowes. If I cantget my card back I will never shop there again.Even if you start me back out at 300 and giveme chance. my credit wasgood until myson died.
Say No To Lowes and Extended Warranty
Bought a Whirlpool washer and dryer 18 months ago from Lowes and at that time we purchased the extended warranty ($189.00). The washer has something in it that causes it to grind (coin maybe). So we called thinking someone would come and take apart and repair. The warranty company sent a repairman and after observing said he could not take apart because it would default the warranty. They said we should have emptied our pockets and that it is our fault and not covered. I thought that is what we take the warranty/insurance for? Never again will I purchase anything from Lowes or the extended warranty.
Poor Service- No one offers to help you | Lowes review from Keystone Heights, Florida
Went to my local Lowes in Deland Fl, on International Speedway Blvd. There were more employes than customers. Have a bad arm, could hardly pull the cart around, passed a lot of employes, but no one would offer to help me. So I stopped my buying and left the store. Had a lot of spring jobs to do, but could not stand the poor service any longer. I purchased bags of cement, water softener salt, plants, *** killer, never made it to the lumber dept. Don't know when I have been so pissed!!! Thanks Daryl Ward 425 King Charles Circle DeLand, Fl 32724 386-717-8381
On vacation and missed one payment. | Lowes review from Pineville, North Carolina
Was in Florida Feb and part of March. Got home and had missed making Feb payment. Got March bill and paid it. Went to Lowe's to get some lumber and my card was refused because I had missed Feb. Payment. Only payment I had missed in over 35 years and paid full amount in March along with a $20.00 fee for missing Feb. They can take there card and put it where the sun don't shine and I'll go some where else to spend my 10 to 20 thousand a year. I paid off the card and cut it up and mailed it back to them. I'm sure they could careless.
Lowe's sells *** | Lowes review from Aurora, Colorado
I bought a plain 4 foot shop light from Lowes a couple months ago to use as a grow light for seed starting. I put it up yesterday, and it worked, although it hummed and buzzed furiously. Today, it doesn't work. At all. And since I can't find the receipt, I'm SOL, and I can't afford to buy yet another one because I haven't worked in two years. Lowe's sells ***. They don't care about their products or their customers. And they've lost my business. Permanently! I will never buy another thing from Lowe's, ever.
Lowe's hardware | Lowes review from Shallotte, North Carolina
WENT the shallotte,nc store to buy a 999.00 dollar lawn mower..YOU advertised that you will deliver a washer or dryer for 299.00 free but you won't deliver a riding lawn mower that is worth alot more..we had just built a 15x24 shed with all materials being bought at lowes and fencing...you have just lost a lifetime customer...all for nothing...what a shame. alo it was a great place to buy all my flowers and everything i needed for the yard and house...we will never step foot in the doors again and be sure word of mouth goes along way in this small town
The store in referance is located in Macon Georgia.On eisenhowser parkway. I have spent thousands of dollars with lowes,I BUY AND REBUILD HOUSES,I HAVE ALWAYS PURCHASED all that was avalabe at lowes,including tools. I have purchsed several Kobalt knives that has...
Lowes treatment and products
I recently purchased a bathroom vanity from Lowe's and had to return it twice now for replacements because it was broken. Each time I went to exchange it I was treated like a criminal. I had my receipts, I was pleasant and understand these things get damaged in the process of stocking shelves etc. It's the manufacturer not lowes,,I get that. But the treatment I received was appalling. The poor girl trying to help me had to wait to eat her lunch because no manager was available and they had no more left, two others were also broken from off the shelves. No one ever came to help except one employee who saw me the night before hurried over to tell the girl helping me "oh she already got her money back" as if I was trying to scam them. I showed the receipt and that I was only getting an exchange. Then the gentleman said "just get it in black mamm whats the difference". The black one was also broken when it came to the register. I was in the store for an hour and I'm 8 months pregnant. I asked if they had water or a drink I could purchase and a third employee standing near said "its right in front of you" in a very rude tone. I was almost in tears when I left. I'm so disgusted. I got my money refunded and will not return there again. The day before I waited 10 minutes for someone in the paint department to help me, she was talking and laughing with another employee about 30 ft from me and still I stood just waiting. Never acknowledged. Is it like this everywhere? What kind of treatment to these lowes employees get from people that makes them so angry and rude? To the girl that helped me thank you but to to everyone else there..you should be ashamed. I wish I had a camera crew with me as proof but I didn't, imagine that reality show.
Carpet | Lowes review from Traverse City, Michigan
Two weeks ago we bought carpet from you and were told that the carpet that we bought would fit all the proposes due to the fact that it is a rental home. However we did ask questions like, how long will this carpet last? We were told 6 years and we cant see this carpet lasting more than 6 months. We were never told that you could not have dogs nor a vaccume with a spindle brush on the end and if you do it would void warranty.That should be told when carpet is bought. We feel that your company was very dishonest and that your employee's were just trying to make a sale to meet their numbers. We were referd to you by painters and builders and you lots us as a custermer and possible others. Jon And Jennifer Smith
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