Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Lowes in Los Angeles, California - Excess instalation charges

recently we purchased a microwave with exaust fan from lowes and was charged $109 for labor and instalation / the installer did a very nice job / the contract stated that any modification was extra such as wireing or removeing or cuting cabinents etc /i didnt have a problem with that / however we were charged $55 extra to (lay) a 1x3 inside the cabinet as the opening for the vent was to large and there was nothing to bolt to / also the vent pipe was replaced with a flex pipe / this was called modification / i would call it normal instalation / i did not expect this from lowes
View full review
2 comments
Anonymous
#33518

Listen, if you don't know a thing about installation of products, don't go assuming anything. When you have to build out or pack out anything from a cabinet to a door, it will cost extra.

Are you seriously that *** not to think someones additional time and labor are not going to cost more? Next time do it yourself, but I can only assume you don't have the first bit of knowledge how to use a level or hammer.

Anonymous
#26341

Anyway to get a extra buc from consumer! At least he showed up ! :( :(

View more comments (1)
Review
#130181 Review #130181 is a subjective opinion of poster.
After spending 1700.00 at Loes for a dishwasher and washer and dryer I was promised a 60.00 rebate The rebate arrived in the mail after a few weeks in the form of a Visa debit card from Metal bank... Try to activate the plastic card was an extreme example of frustation...
View full review
8 comments
Anonymous
#37542

These cards can now be cashed in at the service desk.

View more comments
Review
#130036 Review #130036 is a subjective opinion of poster.
Loss
$60

Changing daily ... www.lowes-lawsuits.com

Trying to keep my case alive. Since the verdict came back in the defendants favor. I was shocked. Still can't belive this is happening. I do have a August 26,2008. Court date. To see if we can work things out. Before I file my complaint with the NV State Bar and The Sumpreme Court of Nevada. Web site has been changing weekly. The internet is very time consuming. So much information on it. Please take the time to follow my case and others on the following web site. To much to say. I've been in letigations for about 6 yrs. Because of this.
View full review
1 comment
Anonymous
#25937

Don't paas it up !!!

Review
#129804 Review #129804 is a subjective opinion of poster.
Loss
$500

Lowes in Rock Hill, South Carolina - Just totally upset !!!!!!!!!!!!!!!!!

not too long ago I purchased a refrigerator from the lowes in rock hill, sc, and when they FINALLY delivered it, (in which they werer days late from the delivery day they promised us) when they came to my home brought it in, unpackaged it, and they were moving it, they ripped up my floor in my kitchen, and whoops is all they could say, called the store and told them I would be out there to pick up a kit to fix it. what the heck, they should have been more careful, and expecting me to come out there and pick up some kit, that was wrong, I did it, but now I am a ex-customer of any lowes, especially rock hill.
View full review
2 comments
Anonymous
#25007

Well, down south where y'all are at, tearin' up that there flo' is dun cunsidered home impovement, Ah do declare!!

Anonymous
#24975

www.lowes-lawsuits.com

View more comments (1)
Review
#129283 Review #129283 is a subjective opinion of poster.

Lowes in Atlanta, Georgia - Store manager in Gulfport talks down to customer in public

The store manager in Gulfport, MS (Mike) in July of 2008, was upset because another manager gave my wife a discount on a BBQ grill and Washer/Dryer combo. He cornered my wife on the sales floor and talked rude to her in front of other employees and customers. He was saying,"don't you think you've gotten enough discounts from our store? whenever you need help ask for me, noone else!! I'm the only one you're allowed to talk to. You can forget ever getting any discounts... cause the answer is always going to be no !!!!" My wife and I are business owners and spend a conciderable amount of our money at lowes. This is the first time we've experienced such bad customer relations like this at Lowes I think that Lowes Corporate offices should send a representative down.....to fire this man....now. He has no business being in his position if he can't talk to customers properly with respect.
View full review
3 comments
Anonymous
#25578

Kudos to the manager!!! I know as a Lowes man myself I get SICK and TIRED of all these whining, "Its all about me" and "don't you know how much I spend here" *** customers!

We don't make a dime off of these thieves, (and yes, they are ALL THIEVES) by having their hissy fit in front of us DEMANDING discounts. The prices are fair to all, irregardless of how much you spend, and if we allow the prices to mean nothing, then they will mean nothing, it will be like a middle eastern bazaar in the stores.

Anonymous
#24719

What is your wife too young to write a complaint for herself if she was the one mistreated.

Anonymous
#24677

www.lowes-lawsuits.com

View more comments (2)
Review
#129152 Review #129152 is a subjective opinion of poster.

No good wood for fencing from Lowes

I had a contractor order fencing for a privacy fence from a Lowe's Store in Columbus Ohio. The fence was put up when the wood was purchased in Aug. 2006. The boards now have holes in the fence. I've called and tried to resolved this issue since June 7, 2008. The sent a person out and said the holes were created from the branches that was cut out of the wood. They tell me the inferior wood came from Georgia Pacific. They promised to send a Georgia Pacific rep out and that has not been done. I took pictures up to the store and talked to a Lowe's manager and still no resolve.
View full review
Review
#129114 Review #129114 is a subjective opinion of poster.
Loss
$612

Lowes in Hardaway, Alabama - Made my home improvement a waiting nitemare

Took my money for istallation charges,never showed up,.I begged for my money back...Put my special orders on shelfs twice and then told me they never came in,only for me to go to store and find them...product they carry but no installers..and best of all the extra money you get back at check out...I've come to realize I am a one women person in that store..employees say they don't have it so they can go on thier way....thats life,you gotta love it or go crazy....I personally love it,live it,then will die,only to leave behind for someone eles to deal with....
View full review
2 comments
Anonymous
#25431

YIKES!!!! Sad, but these types of folks seem to like to hang out @ retail stores. At least in Wal-Mart they blend in easier with the associates.

Anonymous
#25427

www.lowes-lawsuits.com

View more comments (1)
Review
#129090 Review #129090 is a subjective opinion of poster.
Lowes is charging for water bottes $13.99,if you return a bottle it is $6.99.I got rid of my water cooler and brought my empty bottles back and was told that they are worth nothing.They said it is not a deposit but a promotion.I paid $7.00 for those bottles and I...
View full review
41 comments
Anonymous
#1706896

I'm sorry you all seem to have a issue with this, but the retailers are correct, it's not a deposit, the water bottles cost the $13-14 each for pre-filled. The 6.99 is a DISCOUNT price because when you return the empty you get a COUPON. This is not a deposit which would be mandated by the governmental body of your locality and marked as such on the receipt, and be mandated to be returned when the container is.

View more comments
Review
#128853 Review #128853 is a subjective opinion of poster.
For some reason, it is next to impossible to get anyone to answer the phone at this Lowe's location in Brooklyn. I wanted to order an expensive appliance from them and just called to see if it was in stock. For several days, I couldn't get anyone to answer the...
View full review
2 comments
Anonymous
#26378

i wouldn't even call it 'customer service' because the service part doesn't exist. not only was it impossible to get a person on the phone, but even closer to impossible to get a manager to help you with ANYTHING.

i ordered an AC to be delivered, they forgot to call me to make an appointment so i called them. they assured me product was in stock. they call the night before to let me know the time window it should arrive. i stay home from work with the intention of going in late so someone would be home for it to be delivered only to get a call at noon (the delivery window was 9-1) telling me they were out of stock of the AC i ordered.

no apologies, no excuses, nothing. trying to fix the problem? forget it.

they could care less. terrible terrible communication and very poorly handled.

View more comments
Review
#128659 Review #128659 is a subjective opinion of poster.
incompetence... Geezz I dont think Ive ever witnessed the absolute ignorance of Lowes employees. Train these people already! I have a number of experiences with these idiots and have finally come to the point of saying no more. From the person who attempts to help you...
View full review
6 comments
Anonymous
#261801

I don't know which to do :cry or :grin at these comments. True on the training, but more true on the customers.

All 3 places I have worked retail its the same thing. The consumers think we are *** cause we work retail, not true.

A lot of us are smarter then you that is why you come to us with your questions.

I hate to say it...I love my job and I love what I do. Rude customers and all :)

View more comments
Review
#128416 Review #128416 is a subjective opinion of poster.