Lowes Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Lowes in Gig Harbor, Washington - *** PAINT
i paint all the 3 -4 times a year so i thought i'd give valspar sandstone a whirl 2 caots my foot all i painted was my living room and hall 18 x14 it took 4 gallon and still looks like *** yes i followed the directions what i normaly paint in four hours top took me 14 hrs i only stopped long enough to go purchase more paint ,color is beautiful stormy peak paint is not my walls look like my 3yr granddaughter painted them $ 120.00 + i can't afford to repaint them some of the walls have 4 coats on them and you can still see the primer , not a happy camper
Lowes in Sacramento, California - Lowe's - bad installation - huge lawsuit - legal tactics
Hi - our family is involved in a huge lawsuit with Lowe's Home Improvement Warehouse. To see our story about an installation that caused us to have to move from our home for 14 months and that made our family sick.... go to http://www.lowes-nightmare.com I am shocked at what we have gone through and they recently subpoenaed our FaceBook Records... in our opinion it is a bullying tactic. This has now been going on for 3 years. The beginning tells it all... I reported our problem to Lowe's and they only turned it in to their insurance after I complained to the Better Business Bureau 2 MONTHS later! I hope no one gets stuck in the same position we are. Please go to our site. Thanks!
Lowes in Manassas, Virginia - Very rude manager
ei was a customer at lowes store number 397 and i was at the customer service desk askin questions on an item and some concerns i had with that item.a manager and i use that term loosely was callled to the front,only after checking his cell phone did he fine the time to come out and speak with me he was the admin mngr wayne.he only addressed the situation breifly seemd botherd by my and did not look the slight bit interrested in getting me the customer service i deserved.he actually walked away while i was in mid sentence.i dont see how this company can have someone like that working for them.when i asked other associates at your store i was informed i was not the first one to complain and even if i sent this nothing would be done..i hope that is not true...its a sad day when young teens have more respect than someone who is expected to be a professinal.please do not let this go unnoticed for when i return i hope to see that very rude man GONE!!!!
Lowes in Atlanta, Georgia - Warrenty service not so hot
i have extended warrenty for duet washer and the people they send to service it is not knowledgeable in the front load washers. i have water that is in the tub of the washer when it is not in use. my husband called them and they told him it was normal. i just called the service again and they will hopefully send someone who knows what they are doing. also it took them a week the last time to come back to my home to undo a mistake they made and i couldnot use my washer until they returned do you think they cared no. also they wait until close to 5 to show up to do they repair then they run through it to get done
Lowes in Atlanta, Georgia - Unable to use military indentification
I just returned home from Lowe's on Perkins in Memphis. My husband and I have made many purchases at Lowe's during the years. we usually pay with our debit card.Today i paid with a check. i was very surprised that i could not use my military ID for identification. This card has everything my drivers license does plus a picture. My husband served 41 years in service helping keeping our country safe. i plan to share this with all our military friends, also all the military groups that my husband is part of. I feel sure that Lowe's doesn't care. I do and will think seriously about shopping with you again. Carolyn Moffatt email@example.com
Lowes in El Paso, Texas - Bad attitute
Check out lady at Lowe's was mad because 1 of the items we bought (about 18 items total) was not priced and another was priced wrong. She had to call for a price check and as a result the line was held up, for about 10 minutes total. It was obvious that she was angry and as a result she let us walk away from the counter leaving a bag of merchandise (about $40.00 worth) on the counter. We did not realize our oversight until the next day when we wanted to use the missing merchandise. To late (!) for us to go back and prove we did not get all of our merchandise. Because the check out lady was an employee of Lowe's and because of her bad attitude she and Lowe's ripped us of for about $40.00. Hope our $40.00 makes Lowe's bottom line look better for now. The next $40.00 dollars we spend will be at Home Depot as we refuse to go back to Lowe's from now on.
Lowes in Washington, District Of Columbia - Documenting rip offs before they happen!!!
To all consumers whom have been ripped off by Lowes or any store, start using your, "Cell Phone" camera/video recorder to record your rebates in the store while the rebate tag or price is still on the shelf, before you make that purchase!! Get in the habit of snapping a picture or video recording of the sell price, the rebate special, the sell ending dates, you picking the item to be purchased and any other picture or video that may help you, if you find you are in a "Ripped off Situation"!! Use that cell phone for more than just a call!! Your future attorney may need that sort of documentation to prove your case. Make sure you record it with that day's date on it, because we all know when stores are headed for trouble, all proof in the stores disappear!! And they will deny, deny, deny.
Horrible customer service @ the registers-Lowes Staten Island NY
I did like Lowes, I shop there in the morning before i come to work and " i spend money " Lowes use to brighten my day in the plant department which by the way your prices are overboard lately. Hellooo we are in a recession here! But that is a whole other issue, let me not get off track about my complaint thank you. Your employees have a horrible attitude at the registers. I know we are in a recession but girls please its not that bad. Your attitudes in customer service really needs a reality check. It is not my fault those self help registers do not work properly. Sorry iam interupting your chit-chat with your co-workers and forcing you from your important conversation with your co-worker so you can assist me at the register that is not working properly. Hey! its not my fault those self help registers arent working.- Tell your boss to fix the self help registers so they work properly so we dont have to bother for your assistance which is horrifying !Please do keep in mind thats why Lowes is paying you in the first place. You are getting paid to do that position! How dare you make me feel offended cause you do not like your job which your attitude clearly states that iam bothering you. If its that bad for you, quit your job and give it to someone else who will appreciate it ! There is a lot of job loss out there or have you not noticed. I didnt get the employees name, but clearly you are expecting with child soon, if it is to much for you i suggest you go home and take the weight off your tired legs if you cant handle being pregnant and working at the same time, but then again Lowes is paying you to assist me and everyone else that spends there money. Your attitude alone will force me to go elsewhere and shop. Lord knows you all do need my money during this harsh times that have fallen upon us...Mmmm Home Depot here i come....at least the employees have a better customer relationship with me as they smile and assist me without an attitude...Hey Lowes Corporate are you reading this ? I hope so in this economy you cant afford to loose good paying customers like me...Ahhhh to late now...
We had Lowes install a barn/shed. $5,ooo.oo We decided to pour a slab instead of a footer with the wood flooring on top. The contractor-Heartland Sheds decided we didn't need that wood floor kit and didnt deliver it. We contacted Lowes they agreed that all...
Lowes in Chestnut Hill, Massachusetts - Chain saw
i brough a pullin 18in chain saw in tilton new hamp and i also got the extened warrenty i went to lowes in bedford nh to see about getting it fixed because i didnt have my paper work i was told they could do nothing i asked if they could look it up on the computer they said to go back to tilton nh thats 70 miles from my home you can take your storeand stuff it i was going to have lowes get my new cabnits for my home but home depot gets it now your customer services sucks big tim
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?