Lowes Reviews and Complaints
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Lowes in Richmond, Virginia - Extremely Disappointed
Pissed off...Lowes protection plans are a scam
Lowes(t) bidder Delivery/Install service
Update by user Apr 04
I meant to say we purchased appliances at the store. I called the installer company and was told sometimes they have issues and they get behind, sorry we didn't notify you.
I guess they have no policy about doing the right thing. That is the company lowes has chosen to represent them. That is great and all but the customers are the ones who pay. Who is going to make up the extra time I had to sit at home for this BS?
What is the impact to the installer company?
What is the impact to the customer experience and lowes….you get what you pay for. I'm never going back.
Original review posted by user Apr 04Ordered some kitchen appliances online. Over the range microwave was installed about 1 week later, but was defective, the fan for the over the range part did not work. Neither me nor the installer thought to test that. Now we are doing it again and I got a call for a 2 hour window. At the end of the 2 hour window I got a call saying it would be another hour. The call from the installer also comes from an out of state number. You cannot call the installer company, I called lowes several times today and eventually was told a manager will be calling be back. I'm not holding my breath. Another thing, after the first time the microwave was installed I got a call from lowes asking how it went. I did not get such a call on the second install, maybe the manager is going to do it? Who pays for the customer's time to sit around and wait for the installers? Answer: the customer who already paid money for the install.
Lowes in Colorado Springs, Colorado - I am stuck with a defective water heater
Lowes in Paterson, New Jersey - Shorted fencing that I paid for
- Unprofessional managers and contracors
- Treatment i received
- Total lack of service and cooperation
Lowes in Leesburg East, Florida - Noise Refrigerator
Lowes in Tampa, Florida - (B.S.) LIFETIME HASSLE FREE WARRANTY
Lowes in Houston, Texas - Where is my washer
- Purchase not delivered
Lowes is racist boycott them
Delivered new oven, driver broke front 2 legs installing we did not see it until after he got our signature. lowes said too bad
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