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Rock hill lowes

what is wrong with the employees ( or lack there of) in this lowes of rock hill. going in there used to be a good thing, there were helpful people who would wait on you, and treat you right, now going in there, not only can you NOT find anyone who works there, finding someone who KNOWS anything about anything is impossible. When I used to own my own business back in the 70's, the customer always came first, and that should hold up on this day and age, but not at rock hill lowes, that store has lost my business forever, Home Depot will get it. Randall W. Frost, Jr. Rock Hill, SC
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1 comment
Anonymous
#22680

Good luck finding help @ Home Depot. They are our BEST advertisement here @ Lowes!!!! We should pay Depot for all the PO'd customers from there that come to us!!

Review
#126491 Review #126491 is a subjective opinion of poster.
Consumer Alert! Just can't belive this is happening. www.lowes-lawsuits.com www.wernerladderlawsuits.com I've set up these to sites to make consumers aware. Of some of the tatics used. By these two companies. Please take a few minutes too read throuh ewb sit...
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1 comment
Anonymous
#163184

ladder(s 2210) cllapsed under me in june ,now a month later still hurting

carjac14@yahoo.com

Review
#126444 Review #126444 is a subjective opinion of poster.

Lowes in Rock Hill, South Carolina - Very dissapointed

I am now a former lowes customer. What is wrong with the Lowes in Rock Hill, SC? I was in there on Friday, July 4th , 2008, in the morning, went to the electrical department, wondered aimlessly around, and found no employee working there, I asked for some assitance from another employee, and never got anywhere. And what is up with the credit card machine, sometimes they work. Until this Lowes betters itself, I will do my business at Home Depot from now on. And have told my friends to do the same. Randy Wimore Rock Hill, SC former lowes customer
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2 comments
Anonymous
#152243

Really..than go to home depot!!!!I hate customers like you...we really could care less if you go to home depot!!!! They have higher prices anyways!!!

Anonymous
#30474

Randy, if you worked at Lowes as you say you did, then you would know that credit card machines don't read everytime. Duh!!

Why were you even in Lowe's on July 4? You should be with family and friends hanging out! There's an idea! And for that matter, Lowe's shouldn't even be open on July 4.

What do you think about that? And Lowe's employees do get breaks every now and then, every think about that?

And there are call buttons which they are timed on. Come on Randy, you did work there didn't you?

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#126408 Review #126408 is a subjective opinion of poster.

Lowes in Miami, Florida - Come on

Its funny how people thing that everyone in the same minute or time can be handled or pleased.How good are you ?How many people have you not pleased even if you tried.Come on now ,NO ONE IS PERFECT!!I think alot of you need to look at yourselves before you rain the on everyone that works for lowes.There are hard workers that deserve more then this.Im sorry but you can't please eveyone.What ever happened to the phrase.Treat one as you would like to be treated.Wouldn't that be nice.Think about it the next time you shop.Deal with yourself and how many more people like you are out there at the same time
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1 comment
Anonymous
#25057

Right On! I need more guys like you in my Lowes!!

Review
#126249 Review #126249 is a subjective opinion of poster.
Every time i go to get plants there is never anyone to load at the moore, norman, & 74th street okc stores. There is plenty of people doing nothing they dont even offer to help load. Once another customer loaded mine. Its ridiculous that you have to chase people...
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7 comments
Anonymous
#69279

YOU lazy *** what you gonna do when you get your *** plants home huh

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#126209 Review #126209 is a subjective opinion of poster.

Lowes in Highland Mills, New York - Shady Advertising on Lowe's Installation & Delivery Service

I recently visited Lowes in Newton NJ (twice) to purchase a dishwasher and over the range microwave. I work in the corporate office for a rather large retailer and frankly, I am shocked at the service I received! Lowes latest commercials "suggest" that they will deliver, install and remove an existing appliance from your home for free. On two separate occasions I attempted to make two large appliance purchases. I was going to be charged for two separate installations - no deal was willing to be made because "I was not spending enough money" and the purchases could not be combined. My second attempt, I requested that one be installed and one be delivered. Again hit with not 2 but 3 separate fees. Installation Fee, Delivery Fee and I had to buy an installation kit - whether or not I really needed it. Again no deal could be made because I was not spending the threshold amount of money. When I told the associate that I was re-modeling my entire house and would go to another retailer - the associate had no problem with me leaving the store and didnt even attempt to contact a manger to see what could be done.
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3 comments
Anonymous
#25798

nothing is free, stop trying to get everything for free, leaches, complain complain and lie to get any discount. no wonder our civilization is so screwed up. everyone is trying to take advantage or say I'll go elsewhere, thinking everyone is going to give them the world.

Anonymous
#25058

Hey....where's the *** who signs in as Lowes Knows with his "lawsuits" one line comment on this one? Seems like that is his "catchphrase" in this forum. Just remember, he's just a pissed off ex-employee no doubt who can think of nothing meaningful to say.

Anonymous
#20452

That wasn't my experience. I bought a new refrigerator last Friday night before the store closed and I was happy to be told my new refrigerator would be delivered Sunday AM as I asked.

It showed up, nice guys hooked it up and removed the old one. I'd buy again.

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Review
#125792 Review #125792 is a subjective opinion of poster.

Lowes in Reston, Virginia - Excessive order

i bought slate blue siding for my house and garage. 3 years later i needed to replace 2 pieces. i was told i had to order at least 12 pieces. when i first purchased the siding, it was a stocked item. now its special order only. yet they have tan in several shades in stock. what gives? plus their new checkouts suck big time. plus try getting a semi to their docks to deliver a load. mishawaka, indiana is the worst. also i bought kitchen cabinets and now i wanted to expand and guess what, the cabinets i purchased have been discontinued. it seems everything i purchased is no longer available. oh by the way, they built a lowes store i mile from my home, and my new kitchen cabinets will be purchased from there.
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#125418 Review #125418 is a subjective opinion of poster.

Lowes in Somerville, Massachusetts - Waited for assistance 2 hours product on display no longer sold

we look for assistance more than shopping we are told some one will be with you just wait and wait and wait it does not matter what we want the store never has it or it is discontinued check another lowes not in stock why is it displayed the help are slugs because they do not want to help i will never return to this *** hole called a store tis has happened on more than one occasion i would say about nine times in a month in as many departments with different products i cnnot believe the way you are treated
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3 comments
Anonymous
#38065

i think you forgot to talk about the situation you titled your complaint with...its your *** fault for actually waiting 2 hours!!!

i dont understand why you would keep going back if what youre complaining about has happened 9 times in one month...your whole complaint needs to be disregarded because you are so dumb as to keep going back!!!

Anonymous
#23832

All I can say is most of the employees at Lowes on wilmington in Kettering"Centerville" Are not NEAR as accomidating or courteous as the commercials portray them.The trolls that wander thru the store act like you have no business bothering them with questions or assistance, And I have yet to ask them to match a paint color where they havent said"Well I`ll try, but I don`t know if I can.It aint like the commercials, TRUST me.Whenever I see those commercials with people bringing in things for them to match up,And they say "No problem!! I have to shake my head and groan.But mostly theres this one heavy set guy with a real attitude that I`m surprised that they haven`t gotten rid of yet. He`s consistantly rude and worthless.If he`s around I just try harder to find it myself.

Anonymous
#19013

:grin

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Review
#125352 Review #125352 is a subjective opinion of poster.

Lowes and carpet install... a joke

I am trying to get carpet installed by Lowes. I will never use them again. What started out as a 7-10 day project is now at a month and counting. I have spoken with the flooring Manager , The senior manager, store manager and the corporate complaint center. It started with the measuring. It took five days to get someone to come out. Then they said it would be ordered and installed in a week. I called back in a week because I hadn't heard from them and they said it would be another 7- 10 days. I was of course upset with this and silly me asked them if they could rush it. They called mohawk to see what they could do. I was then informed that instead of the added 7 - 10 days it would be 2 weeks before the carpet was even in this state. I asked to cancel the contract and they said sorry it was passed the 3 day cancellation but if I wanted to come in and change my carpet for something that was in-stock they could have it out in ,you guessed it, 7 - 10 days. The best response I can get is "sorry about your luck" and thanks for shopping at Lowes
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2 comments
Anonymous
#40353

Unless you want an ongoing nightmare, don't buy carpet from Lowe's. First they installed the wrong carpet!!!

They didn't take the new carpet off of the truck until they had torn out my old carpet. When I saw it I was shocked. They had to install it because I would have to wait a month for the right carpet to come in. Then the second time, the installer (who was condescending and insulting) didn't put enough carpet down to reach the walls in some areas.

Unbeknownst to me, he had filled in the spaces with little pieces of carpet. Because the carpet had a pattern, I didn't find this out until several months later when I had the carpet cleaned. The carpet cleaner asked me if I knew if there were little pieces of carpet installed where the carpet didn't reach the wall. I was furious.

It is a year later, and I am still trying to get Lowe's to replace the carpet the THIRD time!!!! They drag on and on, don't call back when they say they will and stall.

EVERYTHING must be moved everytime the carpet is installed. Wouldn't you think, since they guarantee customer satisfaction that they would be jumping to do this right, and then some???

Anonymous
#26244

Which store did you go to? I purchased a carpet from Lowe's in Flanders NJ two and a half weeks ago.

At the time they told me it would take 7-10 days to deliver, and would be installed within 2 weeks. Now they're telling me it will be another 10 days before it gets there. My wife is due to give birth in 2 days.

I was hoping we could have the carpet in before then, but it looks like that is not going to happen. And on top of that, I have to call the furniture store and delay that delivery for the 3rd time.

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Review
#125243 Review #125243 is a subjective opinion of poster.
Loss
$2500

Lowes in Rock Hill, South Carolina - Waited too long

on june 15th, 2008, I went to rock hill lowes and wanted to purchase some windows, well I stood back in the windows department, waited about 30 minutes before anyone waited on me, then went out to the outside cashier, the cashier put in my phone number, they said my name came up, but not my windows, stood there for about 20 minutes, and then was getting more disgusted, told that cashier to forget it, and walked off, that was $700.00 worth of windows, this particular lowes needs to get it together when it comes to consumers. I will never go back.
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1 comment
Anonymous
#18424

YOU probably gave a dyslexic phone number to the specialist in the millwork dept. That is why the sale would probably not come up up there at the register!

Again, read some of my other posts, 9 times out of 10, it is you, the IDIOTIC Lowes customer, that makes our jobs there very interesting at times. I wish I had a dollar for every time you people give me your "I've just been lobotomized" stare when we ask you guys the the most simple questions, i.e. like "what is your phone number? What is your delivery address?

Hard ones like that.

You customers can rant and rave and have your coniption fits all you want on these sites, but remember, there are always TWO SIDES to every story. So again, before you blame Lowe's for your (perhaps) mental moment, look long and hard in the mirror and be absolutely positive the mistake was not yours.

Review
#124911 Review #124911 is a subjective opinion of poster.
Loss
$700