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Lowes using unreliable subcontractors
We contracted thru Lowes Home Improvement in Mooresville, NC to have 2 vinyl fences repaired and a new gate installed. The contractor came out and estimated a total cost of almost $850 for the work and parts. Our HOA sent the store a check for the full amount. After 4 months of not showing up and not returning phone calls and 2 calls to the store complaining and listening to the contractor service departmant make excuses for him, the contractor service department representative asked if we wanted a refund,, which she promptly sent. We used a licensed handyman service and got the work done for $165, plus $50 in parts, he repaired even the old gate and saved us the price of a new gate.
Lowes in Scranton, Pennsylvania - Grill was scratched and dented.
Saturday morning we went to bye a grill at Lowes because we saw the add for free delivery and pick-up. Then we were told there was a $65. charge because it was not an appliance . I cook on it, hence it is an appliance. Any way they asked us when to deliver it, we said Tues afternoon, it came in the morning, I was not home yet. Then I saw the old grill they said they would take it but it was still there. They came the next day for that. Then I saw our grill with a scratch and dent. We wrote to feed back and never heard anything.
I am a home improvement contractor and spent over 100,ooo dollars in lowes last year ,i bought a HUSQVARRNA BLOWER on 12/11/07and used it twice to blow of roofs and it sat in my tool trailer until today 5/1/08 when i started it up it ran fine but would not blow ,I took...
I live near Lowes here in Shelby, North Carolina. My house is the closest house to Lowes. However, this house and this beautiful community I live in was here well before Lowes ever thought about being here. I’m up 2 ½ hours before my alarm clock is set to...
I am writing this letter as an ex Lowe’s customer, as I had the absolute worst customer experience I have ever experienced and or witnessed; A nightmare that spanned more than nine months, and was brought on by your West Des Moines Iowa store. The experience in...
Lowes in Winfield, Kansas - Loew's have recorded me as deceased.
Since September, 2007 my account with Loew's has been fouled up. I have had my account with Loew's for over twenty years. They have somehow confused my account with my mother-in-law who passed away September 10, 2007. I have called several times including today to try to straighten this out. I have been told at least three times that this problem has been resolved. But as of the latest billing cycle, I am still shown as deceased. If this is not corrected before my next billing, I will close the account and never do business with Loew's again. Account #82222471066658. Signed - Irene T Hagerty 106 Morton Rd Fredericksburg, VA 22405 540-373-3237
Lowes in Albany, New York - Cosumer complaint
your store no 1740 has a rude service manager by the name of joe. he ranks above a man named matt brown. joe needs an attitude adjustment, however matt should be promoted. i philp carlotti had a problem which matt kindly took care off i say thank you to him and humbug to joe. as a result of matt i will not be going to home depot. ipersonally like lowes and have frequented your stores in all the f for matt sstates i have resided. thanking you in advan ce for matt sincerely philip carlotti.ps im adding these words to complete the minimum requirement.
having an intimate first hand knowledge of lowes ccic *** you can say almost anything. eg: I'VE BEEN WAITING FOR 45 MINUTES for my grill yeah right. just the other day a customer came in on a sunday when we open at 8am and said he was waiting for 25 minutes and it...
I was shopping at lowes in waldorf, md and i notice that they was having a job fair. I was impressed by how many young people was at this job fair and how they was seemed to be prepared by already having interview clothing on. The job fair was held in the back of the...
Lowes in Reston, Virginia - Lowe's St. James, NY Brandon Blowhard *** Mgr,
Attempted to have a few rudimentary questions clarified for a millwork order recently. Had received a very polite call from the evening mgr responding with a final quote and he indicated he would be following up the next morning to answer a simple question. The next morning Lowes calls, they dont know anything whatsoever about the previous quote/call nor about the open question. When I reiterate asking to have my question clarified, the employee drops and runs to the manager. Ok, perhaps the Manager is the go to guy. Guess what.. Noooooooo !! The Manager procedes to claim that I berated his employees (only spoke to the one this morning) and that he deals with 100's of customers and no one ever questions anything that they fork over their money, bend over and have him insert his attitude asking how rude can you get Brandon???? Deeper Brandon!!!
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