Latest review first
Lowes in Alexandria, Virginia - Washer and Dryer
Three men showed up and only one spoke English. They installed the washer but neglected to remove the rods inside it which are temporarily installed to keep the drum from moving during delivery. I didn't know this and it almost destroyed the washer when it went into the spin cycle. The dryer was missing a piece that connected the unit to the exhaust vent. They told me that I would have to contact Lowe's about it and just left it there uninstalled. On top of that they wanted me to tip them before they left. Worst service ever.
Lowe's corporate never fully underestimated the value of a potential new customer. I'm a business owner having over 75 million in annual sales, recently bought a fourth farm and 2,500 acres. Yesterday, I went to a local Lowe's for a purchase. I asked their...
Our lowes experience
My wife and i were at the store in osage beach mo, shopping for items for a remodel home that we have purchased. We were in the small appliance area heading to the check out counters when my wife accidently bumped into an employee there. there were two employees walkiing side by side and my wife walked into one of them and the man said move people. at first i thought it was a joke but by his actions and things said beyond that it clearly was not. One of the things i heard him say were this is why i would rather work the night crew. no customers... after that we left all of our items in the cart and left. i did not see his name on his uniform but he was a very tall heavyset man. due to this problem we had we will never shop at lowes again.
Lowes in Tampa, Florida - Lack of Cashiers at Lowe's
At 10:30 AM at Lowe's Winter Haven Store, there were no customer cashiers on duty except one in customer service. There were self-service cashier not operating propertly. Upon speaking to the store manager Steve McPherson, he was not concerned, imoplite and said to use the cust. svc. cashier, who was very busy and distraught. Very poor customer relations at this store. This is not the first complaint I've had with Lowe's in the Winter Haven, Fla Store. P. Stringfellow, 863-294-3673. Call me anytime to hear it personally. Paul Stringfellow, 1-863-294-3673
I bought an item at one Lowe's store and tried to return it the next day at a different Lowe's store. The item ( a makeup mirror )was in perfect condition in it's original wrapping and carton accompanied by my credit card receipt. Store # 2 refused the...
We purchased the Dewalt 6 piece 18 volt tool kit which came with a rebate of a free tool. Well after several months and many different excuses we still haven't received our free tool. We were first told that it was shipped, then we were told it was lost by UPS and...
This guy doesn't follow policy and has discriminated against others just so he can get his bonus for keeping the employee wages down. He puts people in places in the store who have no knowledge of the area just so he doesn't have to pay them more. He fires all...
Lowes in Glen Allen, Virginia - New chain saw returned didnt work, told me wrong chain I had to pay 25.00
spent 3200.00 at Lowes in front royal, Va bar bq grill assembley was included and delivery also had to pay for assembly of trailer for the john deer tractor I bought also. they delivered and nothing was assembled, also a chain saw I purchased stopped working after 30 minutes, I took it back the next day and they replaced it with a new one, I waited 6 or 8 weeks because of weather and used the replacement and it did the same thing, I took it back and they tried to charge me 99.00 to fix it. the lowered it to 25.00 andf said it was my falt it was the wrong chain. It was brand new! 374.00! I had a credit for a free propane tank refill for not giving me a filled new tank when I originally bought everything. Well Manager Lisa H. said she will take my credit of 14.00 off the 25.00 I owed for the new chain saw with the wrong chain they sold me and the total would be 9.00 +tax and I said I spent almost 4k here in the last 2 to 3 months and she said I dont care if you spent a dollar or 20k its 9.00
The Lowes of Norman, Oklahoma is the laughing stock of the country. The store manager, Joe Medley is a complete inexpierenced Store manager who is far to young to be in that position. The guy isn't a leader and cannot be found to talk to when there's a problem...
I'm extremely pissed with the Customer Service and over all service of Lowes in Newport News VA on Jefferson Ave. On 8 Nov I ordered a new door. At the time I paid for it on the 8th their was a Veterans Day Sale of 10% off. As a Vet I wasn't given the discount....
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