Latest review first
I have followed my husband into lowes in arnold,mo and watched the lowes manager (female) hang on him and others. Her tag said Donna (I think), but she was all over my husband and everyone else in the area. Its been a while since Ive seen her, but she was giving more...
Lowes extended warrenty
Purchased as whirpool freezer at lowes with an extended warrenty. The freezer broke three times in 7 months.Lowes extended warrenty covers food loss of 250.00 per episode ,It took me 6 months to get my money and a whole lotta phone calls(13). I had to return the freezer(lemon) and I had to fight to get my extended warrenty purchased. Thank God that I am one of those people who saves all her reciepts!!! Thats how I got my money back. Beware of whirlpool freezer's there're lemons!!!I lose about 1500.00 worth of food
In July of 2007 we purchased an 1100.00 refridgerator and a large gas grill. We received 10% off and 12 months no financing with the Lowes card. We set our payments up so we would pay it off in 10 months (so they wouldn't tack on the interest at the end) and now...
Lowes in Syracuse, New York - Phoneperson rude on exchanging broken patio stove
In June of 2007 we bought an outdoor pottery stove which is model #10400 item#236288. In the fall when we picked it up to store for the winter the stove shattered into pieces (which we have) Used six times. We thought it would be polite to wait until after the holidays to check on it.January, our salesman, Mark said to contact Garden Treasures but the lady was so rude we got no help. Can we return this to the Lowes store for an exchange? We were so pleased to have Lowes move here but need better return service.
I have to take care of my mom. My dad passed a few years back. This loan was to be put in her name, which i have total legal means to do this.[Power of attorney and such]. Anyway my moms home needs major work done on it, since my dad died, mom has had no credit...
Lowes in Greenbush, Maine - Lowe's sold me used products as new
Went to Lowes' to buy a kitchen faucet. Got home and found all the components out of the plastic packaging. There was even water in one of the flexible plastic tubes. One open plastic bag had a light blood smear on it. Took it back for exchange and one of the managers suggested that, to paraphrase: "The factory tests their tubes by running water through them". Lol. Think of the public health hazardous of leaving standing water in a tube used for drinking water, not to mention what it would do to packaging integrity. And does the factory also unpack all the components from the plastic bags and throw them back strewn all over the box? Bad policy of selling used goods as new while providing idiotic and equivocating rationale to justify such bad policy -- brought to you by the Lowe's in Auburn, Maine. Plumbing reps were good, though - they got me the right replacement washers.
I purchased a Black and Decker Router last Sept. for a project at home. The project was cancelled and I didn't open the router box until February of '08, when I noticed that the box had been opened before I purchased it (from Lowe's). The collet on the...
Lowes in Los Angeles, California - Lowe's Checkout Cashiers
Their cashiers have got to be the most surly, morose, sad, sorry individuals I have dealt with in the entire cities of Riverside and Corona, Ca. Worse than the DMV or the IRS, if you can imagine . I only notice it there and no where else. Most businesses value their customers and train their employees in common courtesy, but not at this store. I would really be surprised if no one else notices and says nothing. I have dealt with the public before and know what it entails. Nice customers were a real joy, I sure didn't treat them like bums. If a Home Depot were closer, I would driver all the way around the block so I don't even have to look at the place. Thanks for letting me vent. Jim.
Lowes in Fayetteville, Arkansas - Lowe's damaged my house and fired my husband because of it!!!
When Lowe's delivered sheetrock to my house one of the delivery drivers wrote on my concrete floor that was to be stained, with permenant marker! The marks were in 3 rooms and the largest area written on measured 5 inches tall by 18 inches long! We tried every chemical and nothing removed it and the stain wouldn't cover it. During another delivery of trim the same delivery driver put 2 holes in my walls. Here is the wrost part my husband was the store manager at this store and he consulted his boss who suggested that my husband file an insurance claim through Lowe's to cover the extra cost that Lowe's had caused. Well, Lowe's covered the cost of the damages but my husband was fired in retaliation over filing the claim. Oh and the person who not only damaged my house once by TWICE still has a job.
Lowes in Monroe, North Carolina - Tried to give me a floor model.
I purchased a new washer & dryer at Lowes in Monroe, NC. I was going to have them delivered. When she told me cannot deliver until Tuesday, I decided to pick them up. (They guarantee next day delivery.) Went back to get. Took more than 20 mintues to bring to front of store. Then they tried to give me the floor model. It was broken. Then they said they would go to another store and get me the washer & deliver & set it up. Well 4 hours later, I am still waiting. Customer service sucks at Lowes. I will be going to Home Depot from now on.
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