Lowes Reviews and Complaints
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Lowe's will "Chew you up & Spitt you out" in Court! | Lowes review from Reno, Nevada
I spent well over $250,000.000 managing, defending & living with a "Lowe's Lawsuit" These copany"Lowe's HIW" & it's " CEO Robert Niblock" needs to be held responsible. They can afford the best legal representation money can buy. Trust me I've experinced it first hand. At this point, All I can say( If I say too much, They have threatened to come after me & my family) Don't shop there. If something were to happen. They port you. They will come after you.on't shop at Lowe's. If it the last place on earth. Thanks! For more infor mation go too www(dot)lowes-lawsuits(dot)com www(dot)lowesceo(dot)com ww(dot)firerobertniblock(dot)com
I want to know why the weekly ad comes in the news paper in spanish | Lowes review from Tucson, Arizona
I thought I was living in the us where English is spoken but for the past few weeks your ad in the news paper is in Spanish. I have always enjoyed shopping at Lowe's but now I'm not sure I care to shop some place that I can't read the ad. I called my store here and asked why and the man said he had nothing to do with the ad but if I came in to0 the store they could help me with my needs. I look forward to the ads to see what is on sell. firstname.lastname@example.org
I am an ex employee of Lowe's I worked there for well over a year and put in a lot of time and effort. I took my job seriously and went out of my way to prove that. I came to work sick with the flu or any other illness and waited until i was sent home verses...
Ex employee | Lowes review from Stone Mountain, Georgia
Lowes does have a very dumb return policy. And it is filled with people that really don't care. These people make the employee and the customers time there ***. I wasn't fired from lowes i resigned. But it was the most depressing job i have ever had in my life. As an ex employee I can say that when a customer comes to the return desk of a specific race management does in fact question the return. Lowes is just filled with a bunch of miserable employees that have no choice but to stay there and work for little or nothing. That's why the service at most of them is horrible because its a very depressing job to have.
Sold discontinued carpet runner | Lowes review from Chicago, Illinois
I purchased two large area rugs from Lowes in Kenosha WI . A matchig hallway runner to be shipped to my home . After 3 weeks of not recieving my runner I called the store to see where it was to be told they will follow up and after three more calls they told me it was not coming it was discontinued. Now I have two rugs with no runner .I have already put these in my home and now without a matching runner . I will never shop Lowes again ,not to mention I purchased a refrigerator the same time I purchesed the rugs.
Lowe's sold faulty product, failed to take responsibility. | Lowes review from Athens, Georgia
My wife and I bought a Troybilt riding mower from Lowe's on April the 29th of this year. The first 5 or 6 mowings worked great. Then the belt started slipping off and kept slipping off. After one "repair" and trying to line up another one, I asked for an exchange or upgrade from the store. I was told by two store managers that, even though it had been less than two months, because their policy states 30 days, they wouldn't take it back. One manager even told me they would loose money all around if they did it. But no word on my money lost. Now, I am waiting for another repair and have had it slip a total of 4 times. It started bellowing white smoke out of the engine today and I have no idea what's going on, as the oil is full. To add insult to injury, their "Promotional" credit card deal stated 12 months, no interest, no payments. Then the last two days we've had a total of 5 phone calls demanding money. Apparently, the very find print stated that not everything was covered under this. When I told them this was very misleading, they got rude. This company is rotten and some of their products are known junk. I've found numerous complaints like mine, about Troybilt and Lowe's. I would advice to steer clear of both Lowe's and Troybilt, if you need a similar product. The stress just isn't worth it. D
Lowes Door Installation Process & Customer Service
I called Lowes to do a door install. The first step is to call and set up a time for them to come measure which I did. I gave the item number of the door that resembled mine to the person on the phone to note down. I had to pay $35 for them to start and they would deduct that out of the installation. The came out and measured, then I was called with prices and very short discussion about fiberglass or steel. The item number I gave them was for a steel half door with glass that replaced the one being removed for $139. When he called and asked about fiberglass I said that I would just use the steel one I picked for $139. Then we had to go in the store to sign the contract. I went in and met with a guy in the millwood department and he pulled the contract out and gave me the total. I was never shown the product but the price was correct so I thought it was the same door I gave them the product number for and asked where the $35 credit was. He stated that he didnt know about the contracts and he had to get help and he did. I was told that the contract was re worked and they left off the credit, but when I paid it was given to me. So it all sounded fine to me... Price was what I wanted when I found the door online, and I got my credit back. When they came to install it was a solid steel door. I had a steel door with a window. I said that was not the right door, and they stated that this was the door in the contract that I signed so the door was installed as i felt backed into a corner. I should have stopped them but I felt that since I had signed I had no choice. So I called the next day when I was back at work with all my notes and got mad to realize that the sales guy gave me the wrong door so I called. The supervisor stated that I was shown the product when I signed the contract and there was nothing they would do. I told her I was never shown a door when I signed and that the guy who was there when I signed didnt even know how to read the contract. She said their policy is alway show the product before a contract is written, well I did everything over the phone and was never told to come in to see the door. I have never had a repair done so I thought the part number was good enough. I can not get anyone to help me with this other than to be told I was shown a door when I signed and that was the end of that. Shop another store as they don't care about customer service. I was going to have them replace all the carpet and tile, buy all the paint I needed and all the material to get my house ready to sell. Not anymore.
Lowes does not offer refunds
I returned some items on June 20th for a refund. What I wanted was store credit so I could buy my Dad a barbecue grill for Father's Day. Instead of offering me the store credit they submitted a refund to the credit card I had used to buy the products with. They said it was their policy and next time not to use a receipt for store credit. I'm confused here. If I didn't have a receipt I wouldn't of got anything and with a receipt I didn't get anything either. They returned funds to a credit card that I cancelled. I think my money is gone. I will never shop Lowes again!
Lowes ..worthless liars
lowes is worthless, filled with liars, not knowledgeable ,,,twice i bought appliances for two homes,twice the same saleperson made a mistake,lowes did nothing to help,first time wrong style microwave to fit cabinets,that total sale was $3100.00,second time sold me fridge to fit into a spot with cabinets ..it fits the opening,but you cant open doors,,i hire a contractor to resolve problem,since lowes is not helping and i need a fridge for my medicine,,just so happens contractor does work for lowes,,i had to pay him $400.00 to remove old cabinets which cant be used cause of fridge size,,again lowes wont help,,i now have hired a cabinet maker to build cabinet to fit right,,cost $1100.00..lowes wont help and wanted to charge me $2000.00 for a premade cabinet..this aplliance sale for stove,fridge,dishwasher..$6000.00,,lowes are crooks,,no customer service,,dont care about thier customers...lowes home office sends me discount coupons,,my store wont accept saying item is already discounted..
Customer service sucks! No show on repairs | Lowes review from Medford, New Jersey
Had to wait a week for a tech to fix the same problem again for the forth time. Was call the ay of the apointment that the tech would be a no-show. We had dirty clothes waiting to wash and then was told that the ext avail appt was for the following week. Will not be able to get any help to get fixed!!! My daughter is here on vacation and has been waiting all day and my husband and i are planning to go on vacation with her and we are trying to get laundry done befor we leave. CS reps where very rude and did not even care about following up with servicing a $2K washer machine!!!! I really am upset that Lowes thinks this is acceptable!
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