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Lowes in San Dimas, California - I called to confirm delivery the day before and was lied to.

I ordered sod to be delivered on Wednesday. I called the night before and was told it was cut and on the truck and would be delivered the next day on schedule. The next day my crew was here until noon when my husband sent them home because it never arrived. I called when I got home and was told that the nursery didn't even have the PO on it. Now it is being delivered on the day of my husbands surgery and I will be doing it alone cause I can't afford to pay a new crew.
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Anonymous
#49550

ha ha ha ha ha ha ha ha ha ha

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#120323 Review #120323 is a subjective opinion of poster.

Lowes home improvement needs improving

i live in greeneville tennessee. and we have a single lowes store. and believe me they know it. the people that (work?) there. could care less about the customer. i am constantly frustrated with the lack of knowledge the employees have. not to mention, the we dont give a *** attitude they have. the nearest competition is home depot in johnson city, some 30 miles away. which would cost me in time and fuel. lowes have put mom and pops around here out of bizzness. because they can sell it cheaper than mom and pop can buy it. but is saving a few bucks worth the *** and frustration, that you have to go through? i dont think so....
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Anonymous
#364733

you had me at greeneville TN.

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certifiedinstaller
#50724

:) Correction:

Next time your in Lowe's and have a Bad experience ask to talk to the

MOD Manager On Duty and if he doesn't have a solution ask for the Regional Managers Phone Number.

The Home Depot on the other Hand.

Good Luck!

Sincerely,

Certified Installer

Brighton, Co

Ray

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#120194 Review #120194 is a subjective opinion of poster.

Old people and young ones at Lowes

Lowes and HD where the places to go for cement, plywood, and just about everything else you would need to do some serious construction. Now I'm more affraid of smashing some old women or some kids with 1000 pounds of product on the cart. Please keep the old people and kids out! I know there must be other places for these people to go and look around but beware the Lowes and HD aren't Wal-Mart or Kmart. Are these stores trying to get the the oldies and families in for a reason? Money would be a good guess but I have a job to do.
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Anonymous
#89998

you must be some sort of *** every day i hear people talk about how someone stole thier job, or i see people time after time walking through parking lots askin for money. Who the he!!

do you think you are to say someone should not have a right to work at one of these stores, its people like you in todays society that make others feel like begging for money is thier last resort!! get a @%$%# life *** hole.

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Anonymous
#12267

CONTRACTORS AND INSTALLERS ARE IMPORTANT TO ALL RETAILERS, BUT THERE ARE PRO STORES YOU COULD SHOP, OR YOU COULD GET AN AR ACCT AND HAVE IT PULLED AND WAITING FOR YOU

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Anonymous
#11152

Are you serious? Are you on some sort of motorized vehicle flying around Lowe's and Home Depot? Are you just that much faster than them? I understand the importance of safety and have done my research on which big box store is safer. But are you seriously going to bring that "complaint" to the table.

If this is your worst complaint, you should walk around everyday with a big smile on your face while wearing a shirt that says, " Get out of my retail shoppers. I'm a contractor and I have *** to do."

Oh and since all old people are slow and all children are ignorant, do me a favor contractor and build some loud and bright contraption for these CUSTOMERS to wear that way you can see and hear them as your buzzing around in the morning.

Which brings up my next comment, if old ladies and kids are there, when are you shopping mr serious shopper? Most serious contractors are working bright and early in the morning which means you should be hitting the stores around 7am. What 90 year old lady and her 2 year old grandson set their alarms for 5am to hit Lowes and Home Depot first thing the in the morning.

Tthink about your comments before you type them out next time.

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Anonymous
#11151

everyone has a right to work at lowes, just because its a hardware store doesnt mean we need to be able to lift all of your products for you. when you go to king soopers, does anyone load your soda or water packs for you, NO.

we are not required to lift anything for anyone. you come prepared to purchase or lift the product on your own.

bring a friend or family member. it is not our job to carry your products for you!

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#120012 Review #120012 is a subjective opinion of poster.

the following is the whole nightmare i have to deal with lowes written in a feedback i left for them in thier website: the lowes in rockledge FL. has very poor customer service. i called a couple of times inquiring if the store accepts 20% off coupons ladies in...
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Anonymous
#177523

Saterday morning standing in lowes waiting to check out. It gets old very quick.

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#119908 Review #119908 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Tampa, Florida - Where is my broan range hood?????

hello, my name is Susan Owens, and on january 25th i purchased over $6000 worth of appliances at lowe's in brandon,. i am having a kitchen remodel and they were nice enough to hold these items for me. well the other day, on thursday may 1st, my appliances were delivered to me, but not my Broan range hood 193741 RM659004, which i paid $1468.00. the manager at lowe's went back and also looked for it. he said he couldn't find it either, and that it looks like it was stolen from lowe's warehouse, and had an idea who might have done this but couldn't blame anyone yet. so they told me that they had to order another one from hartford, wisconsin and that it would take 1 week to get here. now that creats a problem,setting things back a week for my kitchen to get done. they also said that they could not send it over night because it was too heavy? BULL ***!!! I NEED MY RANGE HOOD AND ALSO NEED SOME KIND OF COMPENSATION FOR THIS ***. I DO HOPE THAT THEY FIND THE *** THAT STOLE MY RANGE HOOD. THANK YOU, SUSAN OWENS, 7107 LIMESTONE LANE, TAMPA FLA 33619 813-612-9563 Email: southernswede@earthlink.net
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#119822 Review #119822 is a subjective opinion of poster.
Service
Lowes Manager

Lowes using unreliable subcontractors

We contracted thru Lowes Home Improvement in Mooresville, NC to have 2 vinyl fences repaired and a new gate installed. The contractor came out and estimated a total cost of almost $850 for the work and parts. Our HOA sent the store a check for the full amount. After 4 months of not showing up and not returning phone calls and 2 calls to the store complaining and listening to the contractor service departmant make excuses for him, the contractor service department representative asked if we wanted a refund,, which she promptly sent. We used a licensed handyman service and got the work done for $165, plus $50 in parts, he repaired even the old gate and saved us the price of a new gate.
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Anonymous
#38883

:grin

In Denver, Co

TJW Construction is the General Contractor, they don't actually do the work. They hire Sub-Contractors.

They are no different than the good ole (The Home Depot)

They are in all stores in Colorado and Wyoming. They get 10 to 1 Jobs.

While the small General Contractor gets 1 to 10 in all the stores, as you deal with the real Contractor.

Next time you pay for an install at your Lowes. Ask if the General Contractor, will personally call you and show up, not a Sub - Contractor!

Comment by the ( The General )

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#119738 Review #119738 is a subjective opinion of poster.
Loss
$10

Lowes in Scranton, Pennsylvania - Grill was scratched and dented.

Saturday morning we went to bye a grill at Lowes because we saw the add for free delivery and pick-up. Then we were told there was a $65. charge because it was not an appliance . I cook on it, hence it is an appliance. Any way they asked us when to deliver it, we said Tues afternoon, it came in the morning, I was not home yet. Then I saw the old grill they said they would take it but it was still there. They came the next day for that. Then I saw our grill with a scratch and dent. We wrote to feed back and never heard anything.
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#119629 Review #119629 is a subjective opinion of poster.

I am a home improvement contractor and spent over 100,ooo dollars in lowes last year ,i bought a HUSQVARRNA BLOWER on 12/11/07and used it twice to blow of roofs and it sat in my tool trailer until today 5/1/08 when i started it up it ran fine but would not blow ,I took...
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5 comments
Anonymous
#13892

Lowes must be hiding lots of money on their books with all the people I talk to daily that spend hundereds of thousands every year/month/weekend.... Of course it's when they want to return something, or get a discount, blah blah blah.

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#119551 Review #119551 is a subjective opinion of poster.
Loss
$149

I live near Lowes here in Shelby, North Carolina. My house is the closest house to Lowes. However, this house and this beautiful community I live in was here well before Lowes ever thought about being here. I’m up 2 ½ hours before my alarm clock is set to...
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Anonymous
#20498

In reply to "Hates *** People" Looks like you are the *** one ---- in the first sentence of her post, she states she has lived in this house long before Lowes was ever built.

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#119481 Review #119481 is a subjective opinion of poster.

I am writing this letter as an ex Lowe’s customer, as I had the absolute worst customer experience I have ever experienced and or witnessed; A nightmare that spanned more than nine months, and was brought on by your West Des Moines Iowa store. The experience in...
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Anonymous
#19024

The most wide spread problem with Lowes Home improvement is their hiring scam artist for their contractors. I contracted with Lowes to have a fence installed November 30, 2007 wood was delivered November 31, 2007 was told to place the wood down the driveway out of sight.

They placed it in the middle of my driveway in front of my house. no where to park cars. Complained to Lowes said they could not send anyone to move to wood and proceeded to say that the fence installer would be here next Wed. and said fence would be done by week-end.

March 2008 still waiting for my fence to be installed. He came by after numerous complaints in the middle of Dec. and removed all our fence. We have a dog!

And no .....fence! When he finally came over in March I came home from work and he had cut my concrete in the wrong places I screamed you were told back in Nov. where I wanted these placed . Oh my he said I remember now but I had forgotten.

PISSED I AM.... He would come for about 2 hrs. and LEAVE. I had about all I could take.

Called BBB and they had a mile of complaints on him and his brother. And they can't find them. They have no info on the two.(Beckett Decking and fence) owner Robert Beckett and brother Curtis Beckett) Company no longer exist. But wait we now have (Curtis Beckett fencing) But address does not exist even Phone number is wrong.

I did my own back round check they come from W. Virginia and have numerous addresses through the south I live in Louisville, Ky. hmm. I went in to Lowes now APRIL and told them that I fire Curtis I do not want him at my home again and showed all the scam stuff I had on him.

Said wow this is unbelievable I asked, don't you do back round checks? They don't but the home office in Georgia does. To shorten this because every time I wright all this down I think they are going to have to put me away do to anger, hurt, crying oh did I mention ANGER. We wanted to have are yard landscaped by March and for Fathers day the kids were buying dad a grill.

So we could have a big family reunion because his parents are ill and moving for good to a warm spot. None of this happened grandparents are gone and are fence what is up looks like s... It is now June 26, 2008 almost July I'm sure you all can do the math. Lowes still wants to make us Happy........

Please if anyone who reads this and maybe from another State who has dealt with the Beckett Brothers or Lowes please let me know.

Lowes is probaly the biggest scam artist. Maybe ok to buy tools hardware items but stay away from intallers.

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#119329 Review #119329 is a subjective opinion of poster.