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We purchased several items under the 11% rebate agreement it it's been months I've got confirmations that rebates would go through and no rebate credit. It is a very big scam there doing guess I'll switch to Menards or Home Depot. I'm a local contractor does a lot of...
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1 comment
Anonymous
#1702652

Just love your threat of switching stores. Do you understand that the 11% rate Lowes offers is a price Match for Menards rebates.

Have you ever looked at the Menards complaint board?

It's full of complaints about rebates. Guess Lowes isn't the only store with rebate problems.

Review
#1559363 Review #1559363 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue

Refused to price match | Lowes review from Southwest Arapahoe, Colorado

1.8
Details
Refused to price match Amazon for a Dremel Kit. The Kit is 13.95 on Amazon from the official Dremel seller yet Lowe's wants 20.95 for the exact same thing. Home Depot has price matched Amazon for me before. Most of there stuff is overpriced, so this is just another reason to spend my money elsewhere.
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Review
#1558917 Review #1558917 is a subjective opinion of poster.
Product
Dremel Tool Kit
Reason of review
Pricing issue
Loss
$8
Preferred solution
Let the company propose a solution
3.2
Details
Some of the managers at Lowe’s need to work on their people skills when talking to and handling customers and their employees Lowe’s work you like slaves, They don’t care about their employees needs or if they have other things to do in their lives People steal out of...
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Review
#1557972 Review #1557972 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
3.6
Details
Bought a handicap toilet with a Lowes installation which was on sale for $99. When installer took old toilet off, he said he could not install the new one because the ring on the bottom was wrong. He said he would have to chip some of the floor tile and concrete out...
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2 comments
Anonymous
#1702559

It’s hard to tell what’s UNDER the toilet, until the old one is removed. Be prepared for any unexpected problem that might be found, such as rusty bolts, broken flange, water damage, termites, mold, and rotten wood, to name a few.

Why is it Lowe’s fault your house won’t fit the new toilet you bought, without additional work. Why should the plumber eat it, because you didn’t tell him your ring would need to be replaced?

Ridiculous. People always trying to steal or extort money from the hardworking legitimate businesses.

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Review
#1557585 Review #1557585 is a subjective opinion of poster.
Service
Lowes Toilet Installation
Pros
  • Products offered
Cons
  • Told one install price nailed for 4 times that amount
Reason of review
Not what sales ma told me
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Rippoff On Installation
1.9
Details
I went shopping at the Lowe's Store (Rt 73, Maple Shade, NJ) today (06/12/19@11am). It took my an hour to find my needs as the employees couldn't be bothered to help as they conferenced (?) with each other! The aisles are choked with products making it difficult to...
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2 comments
Anonymous
#1701450

You are shopping at a self service, big box store. Go to a full service store if you expect the employees to acknowledge you and help you find the products you need.

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Review
#1557216 Review #1557216 is a subjective opinion of poster.
Service
Lowes Cashier
Cons
  • Your customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • poor training
  • Unprofessional Work And Behavior
  • Pissed Off In Maple Shade

Porcelain floor falling apart | Lowes review from Millcreek, Pennsylvania

Tile grout cracking and moving. Installation was 2017 from Lake front Flooring in Erie Pa. Rep from lake front flooring said Lowes grout was an interior product, before they left he said would be in contact. that was in march of 19. went to Lowes and they said grout was not the problem and they will contact Installer. No response. Called Lowes back and they said call corporate, I did. Corporate said a work order needed. thats where im at. After 7200 investment from Lowes with a result of a big runaround. I have built two houses using lowes and this is what you get A huge buyer beware
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Review
#1557207 Review #1557207 is a subjective opinion of poster.
Service
Lowes Flooring Installation

Refrigator not delivered | Lowes review

ordered the refrigerator on memorial day not been delivered yet, been told that it was here and deliver on the 10th I stayed home all day while husband went to doctor, no one called to let me know that the delivery driver was sick and not able to deliver. Then I was told it would be here but this evening by five its past five and nothing yet. a call again delivery wont be until tomorrow because they are still in perriton
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Review
#1556766 Review #1556766 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Loss
$1000

Bought some blinds | Lowes review

I bought blinds from Lowe's four months ago. Initially, it took two months for the blinds to arrive, but the valance was missing. After talking to the store, Lowe's agreed to take the blinds back to have them recut so as to fit with the valance, but I am still waiting after two more months. This was a job that cost over $300 and my window is still bare. I'm kicking myself for doing this through a big box store. i wanted convenience and to get things done quickly...HA! All this time later and the joke is on me. Really, this is my fault but i've learned my lesson and will go to the mom and pop stores when I can from now on.
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Review
#1555988 Review #1555988 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Reason of review
Poor customer service
3.3
Details
So, as of today 6/10/2019 Lowe’s has apparently changed the military discount program. No longer is it valid on online purchases (in store only now), and restrictions appear to have been added to sale and clearance items. After years of Lowe’s improving their program,...
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28 comments
Anonymous
#1790899

We will not shop in Low Es any longer , since they don't appreciate our military !!!!!!

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Review
#1555552 Review #1555552 is a subjective opinion of poster.
Service
Lowes Rewards Program
Reason of review
Not as described/ advertised
2.4
Details
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
Missrepresented price of a store product - Rude and Disrespectful approach of store management - Lowes review
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service