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Lowes in Winfield, Kansas - Loew's have recorded me as deceased.

Since September, 2007 my account with Loew's has been fouled up. I have had my account with Loew's for over twenty years. They have somehow confused my account with my mother-in-law who passed away September 10, 2007. I have called several times including today to try to straighten this out. I have been told at least three times that this problem has been resolved. But as of the latest billing cycle, I am still shown as deceased. If this is not corrected before my next billing, I will close the account and never do business with Loew's again. Account #82222471066658. Signed - Irene T Hagerty 106 Morton Rd Fredericksburg, VA 22405 540-373-3237
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Review
#119286 Review #119286 is a subjective opinion of poster.

Lowes in Albany, New York - Cosumer complaint

your store no 1740 has a rude service manager by the name of joe. he ranks above a man named matt brown. joe needs an attitude adjustment, however matt should be promoted. i philp carlotti had a problem which matt kindly took care off i say thank you to him and humbug to joe. as a result of matt i will not be going to home depot. ipersonally like lowes and have frequented your stores in all the f for matt sstates i have resided. thanking you in advan ce for matt sincerely philip carlotti.ps im adding these words to complete the minimum requirement.
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Review
#119109 Review #119109 is a subjective opinion of poster.
Loss
$80
having an intimate first hand knowledge of lowes ccic *** you can say almost anything. eg: I'VE BEEN WAITING FOR 45 MINUTES for my grill yeah right. just the other day a customer came in on a sunday when we open at 8am and said he was waiting for 25 minutes and it...
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8 comments
Anonymous
#122968

You customers of lowes make me want to vomit. WHO needs you???

All you do is *** and complain.

Go to home depot. like we care.

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#118953 Review #118953 is a subjective opinion of poster.
I was shopping at lowes in waldorf, md and i notice that they was having a job fair. I was impressed by how many young people was at this job fair and how they was seemed to be prepared by already having interview clothing on. The job fair was held in the back of the...
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36 comments
Anonymous
#768216

Oddly the original poster never stated a specific racial group. Who said the young people were black, that were applying for employment? Any young person that is striving to obtain gainful employment should be applauded;especially these days.

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#118924 Review #118924 is a subjective opinion of poster.

Lowes in Reston, Virginia - Lowe's St. James, NY Brandon Blowhard *** Mgr,

Attempted to have a few rudimentary questions clarified for a millwork order recently. Had received a very polite call from the evening mgr responding with a final quote and he indicated he would be following up the next morning to answer a simple question. The next morning Lowes calls, they dont know anything whatsoever about the previous quote/call nor about the open question. When I reiterate asking to have my question clarified, the employee drops and runs to the manager. Ok, perhaps the Manager is the go to guy. Guess what.. Noooooooo !! The Manager procedes to claim that I berated his employees (only spoke to the one this morning) and that he deals with 100's of customers and no one ever questions anything that they fork over their money, bend over and have him insert his attitude asking how rude can you get Brandon???? Deeper Brandon!!!
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Review
#118739 Review #118739 is a subjective opinion of poster.

Lowes in Nashville, Tennessee - IT IS HAS BEEN A MONTH AND 3 DAYS CARPET STILL NOT INSTALLED

MARCH 22ND - ORDER CARPET FOR LIVING ROOM AND BEDROOM CARPET WOULD BE IN APRIL 4TH APRIL 7TH - LOWE'S TOLD US INSTALLING CARPET THAT DAY APRIL 7TH - COULD NOT LAY CARPET HE HAD BOOKED SOMEONE ELSE APRIL 14 - CARPET WAS TO BE LAYED, INSTALLER WENT TO PICK UP CARPET AT LOWE'S WRONG CARPET SENT APRIL 14 - WENT TO THE STORE JACOB KING PUT A SUPER RUSH TO GET THE CORRECT CARPET IN SAID IT WOULD BE IN APRIL 21ST, PROMISED ME IT WOULD BE LAYED TUESDAY APRIL 22ND CALLED APRIL 21ST TO SEE IF CARPET CAME IN IT DID NOT, JACOB SAID IT WOULD BE IN 22ND APRIL 22ND CALLED CARPET NOT IN SAID IT WAS IN MEMPHIS. IT WOULD BE IN APRIL 23RD MORNING AND THEY WOULD GET MY CARPET LAYED APRIL 23RD IN THE AFTERNOON WRONG AGAIN APRIL 23RD CARPET FINALLY CAME IN AT 11:00 A.M. STILL CAN'T GET IT INSTALLED. THEY ARE TRYING TO GET SOMEONE TO LAY IT. BUT, THEY SUPPOSE TO MAKE THE ARRANGEMENTS FOR MY CARPET TO BE INSTALLED AS SOON AS IT HIT THE STORE. I AM SO TIRED OF THERE LIES, MY FURNITURE IS IN A RENT TRAILER I HAVE NO FURNITURE IN MY HOUSE. I HAVE TOOK VACATION DAYS EVERY TIME THEY SAY THE CARPET IS TO BE LAYED. THE DAY I *** I GET A PHONE CALL THEY ARE NOT COMING. I DON'T KNOW WHAT TO DO. I AM READY TO SCREAM AND SCREAM.
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Review
#118735 Review #118735 is a subjective opinion of poster.
Loss
$2
We ordered a door from the Lowe's in Mission Valley in San Diego. The door arrived and the installer did his job. Unfortunately when the home owner came home she found that it was incorrect. Now we have to go through the hassle of reordering it. The Pella door that...
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1 comment
Anonymous
#12733

We bought a fiberglass Pella entry door to the tune of a just under $4000. (from a Pella store).

Because of the style had to get the mahogany woodgrain. Well much to our surprise when the door was delivered it had a pink color to it. Long story short the gel stain would not cover the pink, so after going around with Pella they had someone come out and stain the door for us to hide the RED appearance. Now we have a 4000.

dollar entry door that looks painted brown! Pella did not offer to refund any money, take the door back, did not apologize that we were not informed of color, and the salesman had no idea they came tinted pink! Pella does not stand behind their product or care about the customer satisfaction.

Would not ever buy another Pella product nor recommend them. Buyers beware!

Review
#118618 Review #118618 is a subjective opinion of poster.
Loss
$900
I paid a delivery charge to Lowes of $59.00 for them to deliver 16- 8ft 2x6s, 8- 4x8 7/16 osb panels, 9- packs of 3 tier shingles, and about 6 -1lb boxes of assorted nails. The clerk asked me where they should stack it and I asked her to please have them unload it next...
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17 comments
Anonymous
#741111

If you're disabled, what the *** are you doing buying building materials ? You're full of *** and just want something for nothing.

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Review
#118523 Review #118523 is a subjective opinion of poster.
Loss
$59
I was getting measurements for my contractor of bathroom sinks a large pediestal and a small guest room. I was told "your plumber is dumb all sinks are the same". I then asked for help anyways to make sure. The employee started throwing sinks and toilets 16...
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9 comments
Anonymous
#341420

it was YOUR store JERRY.

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Review
#118363 Review #118363 is a subjective opinion of poster.

Lowes in Philadelphia, Pennsylvania - Washer broke seven days ago and is still broke

My new washer that I just bought from Lowes Route One in Lewes Delaware, broke seven days ago. They sent someone out to take a look at it. The service man said it would take another four days for the part to come in. On top of that it would take another three to four days for them to get back out to take care of it. I feel Lowes does not honor their contracts, they dont worry about the inconvieninces that you go through. As a consumer I would not purchase anything from a Lowes Hardwear store because you will get screwed. I feel as a consumer if a company promises you something they should have to honor their words. Thank you I hope you all take this seriously cause I would not like to see this happen to you. Joseph Kupchinski
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4 comments
Anonymous
#46833

I doubt any of you read your terms and conditions. Many of you don't even know how insurance/warranties/contracts work, but you'll *** and moan about the service that your not paying for.

Next time, don't buy the plan, wait just as long for service, and pay for it yourself. The plan basically is there to pay for the service. I used to work for Service Advantage, and guess what..90% of you have absolutely no idea what you were covered for, or what you were actually entitled too. Thats not our fault, thats your fault.

I've bought plans, and since I am an EDUCATED consumer, who takes the TIME to know what I'm buying, I've never had a problem getting things fixed through warranties or contracts.

And to those of you who think calling and screaming will get things accomplished...I have news for you. IT WONT!!!!! The plan is not there to make special exceptions.

And EVERYONE wants a special exception. The plan is not there to replace your machine because of YOUR situation. And if you would take the time to read the terms and conditions you'd know when you're eligible for replacement. I got so *** sick and tired of being disrespected every single day.

Especially when I have went OVER above and beyond for many of you to make sure your "problems" were taken care of. I have received numerous commendations from people and you know why..........They let me help them. That's the problem. You don't let us help you.

And what's with raising *** when the rep you talk to doesn't give you their last name or other personal information? Company policy PROHIBITS them from giving that out. And even if they COULD, it would still be a personal choice. There is nothing saying they would HAVE to give you that information.

That is information that you DO NOT need to have. So next time you call with a problem keep this in mind. They are there to help you. But they can only help if you want to be helped.

Also think about how you treat the rep that takes you call. If you were in their chair, would you appreciate being screamed and cussed at for nothing you did? No? Then DON'T DO IT!

If you call in expecting a bad time you'll get it. It's all up to you what kind of experience you have.

Anonymous
#32482

Lowes warranty service is a joke. I sympathize with you.

We purchased their extended protection plan on a Maytag refrigerator and thus far it has completely quit working 4 times. Each time it is the same problem, they have to replace the electronic unit that controls the temperature and the compressor. The most recent breakdown occurred on June 21st and it is still not fixed. First the parts weren't available, then when the repairman attempted to install them after they finally came in, sparks shot out of the back and it short-circuited the outlet it was plugged into.

He declared it 'not repairable' and contacted Lowes. According to the warranty terms they are supposed to pick it up and issue us a gift card in the amount that we paid for the refrigerator. That was 3 weeks ago and they have yet to do anything.

So I say again, their 'protection plan' is a complete joke and a waste of money. We have no choice but to use the gift card they provide, if we ever receive it, but we will NOT ever buy another extended protection plan from them.

Anonymous
#10840

What do you want from them? They are fixing it.

The transmission went out in my 06 truck, fixed under warranty, but I was without the truck for almost 2 weeks. Don't harp on Lowes because you expect them to fix it that very day?

Be realistic, as THEY ARE FIXING IT!!!

I agree with the above post about the age of your machine. How "new" is it?

Anonymous
#10581

Did u buy a service plan from them? If you didn't then it is a MANUFACTURER's DEFECT!!!

Hence, you should call the manufacturer. If retailers wasted time and money to check EVERY SINGLE item that came through their store...then you would NEVER be able to afford them.

Oh, and I notice that you didn't even say how long ago you bought the washer....New can mean different things to different people. New can be last year...in which case your warranty is up. So next time when you're asked if you want to buy a longer warranty...maybe you should think twice about it. Its the MANUFACTURER that gives a *** warranty...and that is from EVERY MANUFACTURER in the WORLD!!!

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#118357 Review #118357 is a subjective opinion of poster.