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2.3
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Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
Lowes - Lowe's refuses online fulfillment, changes web site while I'm on phone with corporate customer care
cust id 1963692 10/24/2014 Today my wife and I went to Lowe's to get some tools and look at tool chests. Standing in the store we check online and see this deal on a Kobalt chest, item #351117 and see they have one remaining in stock. We checked the aisle but didn't...
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Review
#550279 Review #550279 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Bait and switch
Reason of review
Poor customer service
Loss
$269
Preferred solution
Deliver Item #538547 (formerly Item #351117), in good condition, to my home for $268.99
2.3
Details
I usually order from Lowes online and go to the store to pick up my items. This time I didn't have anyone to take me 10 miles to the store and tried ordering online which went smoothly. The store had everything I needed. I never knew the Rosedale, NY store was a...
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3 comments
Anonymous
#1103607

Same problem I'm being treated like garbage

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Review
#540804 Review #540804 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.7
Details
I recently purchased carpet for my home for Lowe's, which included installation. I didn't realize it, but they contract out such work to people who in turn contract with other people to do the work. Lowe's says they require background checks on everyone they send into...
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1 comment
Anonymous
#936314

get ready in 2015 lowes to get read of all small contractors and work illeagles for less money

Review
#540495 Review #540495 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
I bought a $400.00 lawn mower from lowes in Wichita falls tx. it is a troy-bilt model tb360, 45 days ago, this lawn mower has a 2 pull start guarantee. it has never started with less than 10 pulls even the day I put it together. Every time I used it, it took more and...
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1 comment
Anonymous
#874521

Why do you expect Lowes to stand behind the mower. They didn't make it and it is not their warranty.

Lowes is kind enough to accept returns for the 1st 30 days.

After that you need to follow the warranty provided by the manufacturer of the mower and take it to an authorized repair shop and have it fixed. Grow up, act like an adult and take it in and get it fixed.

Review
#536529 Review #536529 is a subjective opinion of poster.
Tags
  • Lawnmower
2.0
Details
Danca Tub Diverter is Garbage product which Lowe's does not want you to know. http://www.danco.com/HowTo/How-To-Replace-a-Tub-Spout First time I thought it was an error. This is the second rejection I received from Lowe's. Now that I know they "edit" reviews, I have...
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Review
#536492 Review #536492 is a subjective opinion of poster.
Reason of review
Misleading product reveiws
Preferred solution
Post my product review and keep it honest.
2.3
Details
The first time I have dealt with the incompetence of the Farrington Road Lowes. I had just returned a product that was defective and had around $30 on a gift card. After picking out several items one of the items was a bundle of 10 half-inch PVC pipe. The bundle price...
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1 comment
Anonymous
#872623

Thank the Lord we do not have to deal with you anymore. You are welcome Home Depot and Menards. Enjoy dealing with this piece of *** Roflololol!

Review
#535342 Review #535342 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$43
Preferred solution
Never go there again. Rip up my lowes card.
1.8
Details
We like this grill and we like to grill! The problem is the quality of the materials. We have had the whole bottom of the firebox rust away even though we bought the cover that they recommended and used it all the time. Now, less than two years old, the covers over...
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3 comments
Anonymous
#1498785

similar problem with rust but its on the inside of cover.If i can not remedy problem quickly i wasted my money on this grill. Also had a problem with igniter not functioning after only 3 summers of use.

had to call several companies for replacement part. lowes does support their bbq's with parts!

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Review
#535003 Review #535003 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$400
Preferred solution
I want a refund of a grill delivered that will not fall apart after two years.
1.8
Details
Bought a $400 electric KOBALT mower and it broke just a few days after the their cheap 30 day warranty. 30 days, really? They burned us on this one but I will take the rest of my home renovation and large item purchases to their competitors. If you products aren't...
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3 comments
Anonymous
#1033536

This no hassle warranty is a lie. I took my 19 inch Kobalt mower back to the store after being told to do so by the kobalt customer rep after describing my (known, un recalled) issue and they fed me the line of this "hassle free" warranty.

Got to the store, the manager came out and said all mowers are 30 days "unused" or its store discretion to take them back. He said they dont take these back and literally opened the sliding door and pointed to it! Dumbfounded, and with my "extended warranty" and paperwork in hand I walked out of the store and put my $400 mower into the trash can along with the warranty paperwork.

Both werent worth the materials they were made of. NEVER AGAIN LOWES BUH BYE YOU WONT FOOL ME AGAIN

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Review
#534436 Review #534436 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$400
Preferred solution
Full refund
2.0
Details
I purchased a Maytah Washer / Dryer combo on 9/ 2 / 2014. Lowe's thru their own fault billed my debit card once and put a hold on the full amount of the debit thus tying up 2,000 dollars of my money.I have made several attempts with the local Lowes store and the...
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1 comment
Anonymous
#885600

How can Lowe's "hold" your money when they charge you the amount in full when you purchase?

Are you talking about a refund?

Review
#530470 Review #530470 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$1000
Preferred solution
release my hold on my money imediate and give me a price reduction for my trouble
2.0
Details
Bought a Whirlpool Gold refrigerator from the Thomaston, Maine Lowes less than three years ago. Had issues with water leaking out of the freezer in the first year. It was fixed by a professional tech and all was fine. It started leaking again and icing up inside the...
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2 comments
Anonymous
#864970

Lowes does not have techs, they can get a hold of techs in you area that are certified by the manufacture of you appliance to fix your appliance. If any damage was done it would be on the techs company that came out. Lowes only has a delivery crew that comes out to deliver the appliance to your home

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Review
#528520 Review #528520 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2
Preferred solution
Pay for repairs on my floor and fire the idiots working for you so it doesn't happen to someone else