Lowes
Reviews and Complaints
Lowe's royally messed up our carpet installation
Injury
Shaw rug
Lowes extended warranty is a scam
Lowes credit services
Has not replaced new dishwasher that doens't work
Beware of Lowes' Carpet Measurement Tactics
My experience with Lowes' carpet installation was shocking and insulting to decent, honest people. Thankfully, I halted my purchase and will never buy carpet from Lowes.
On a room that measured 11' 4" by 19' 4" (rounded up to 12' by 20' - 240 square feet), Lowes told me I needed 300 hundred square feet of carpet from a 12-foot carpet roll. Using a 15-foot carpet roll, Lowes told me I needed 375 square feet of carpeting to cover 240 square feet!!
Further, when I asked for the measurement chart for which I'd paid $35, I was told I couldn't have it and that I'd only paid for the estimate, not the drawings! Buyer Beware of this overmeasurement tactic.
United Flooring Hudson, FL
I paid for a screen door and never got it and didn't recieve my money back
Valspar Paint from Lowes
Millington Tn. Lowe's generator
Lemon wash machine
Fisher Paykel Smartload washer & gas dryer.
Lowes store employees commision going in big wigs pockets!!!!!!!
Lowe's Extended Service Warranty
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Call the manager (store manager) explain what you just wrote here and ask what he plans to do for you. If he says nothing ask for his market directors number.
Likely he will ask you what you think is fair. 50% is a nice square number. It hits the stores margin so they make nothing. Be polite and play the politics game.
Dont be satisfied until you get the number you want. remember you are the customer with the signed contract that they failed to produce upon. Dont mention legal action or they will not talk.
Good luck. Bet you get half your money back!
I am going through the same thing right now. We moved into our condo one month ago a needed new carpet in both bedrooms.
We went to lowes, took home the swatch board, picked our color and placed the order the next day. We had someone come measure two days later. Then went back and paid and made the order official. We were told 10 days which became over two weeks.
the whole time we didn't really put our things in the bedrooms beside mattresses and dressers. Everything else was in the living room and dining room. Our place is only 1000square feet. Finally the day of installation arrives and I am at the end of my rope living in chaos.
My husband and I get up, move the mattresses onto our balcony, dressers in the bathroom and wait for 10 am. At 11am, we get the call that there was not enough carpeting for both bedrooms. Someone ordered the wrong size. Unbelievable!
We took off work, moved furniture and we were awaiting our carpet just to find out it wasn't happening. There was only enough for one room.
My question is, what do I do know? Go somewhere else and cancel the order?
Wait it out for the right size?
Raise a stink and demand serious discounts? Does anyone know how to deal with lowe's?