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I stopped at Lowes in Harrisburg, Pa. after running several other errands. I have health issues that cause exhaustion with even a mild amount of exertion so i was very tired but wanted to finish my last stop at Lowes to pick up the items i needed. There was not one...
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Anonymous
Anonymous

How many carts did you walk by in the parking lot on your way into the store? I always grab a cart in the parking lot and take it in with me.

Anonymous
Anonymous

When I read the OP's complaint, I gather that there were 2 cashiers at the front of the store.Then the OP asked both cashiers to find a cart for him/her.That would mean that t...

3.5
#1040903
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Purchased my items before noon on a Tuesday for a Sunday install. I paid the $50 overnight shipping to get items on Wednesday so I had time to inspect and prep them. Wednesday - no items and no shipping email. Call "customer care" on Thursday morning - items haven't...
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2.3
I didn't like
  • Delivery promises not met
  • Poor customer service
#1040702
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Local store offered Porter Cable impact driver for 75% off, web page notes 1 in stock. After placing the order, was called by the store and informed that the item was unavailable and the order was cancelled. Called Lowe's 1-800-MY Lowes and was informed that the...
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2.8
I liked
  • Until it came time to fulfill my order
  • People were somewhat friendly
I didn't like
  • Typical bait and switch
#1040524
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Short Review for February 13, 2017, Pc_service

Lowes
#1007458
Bad customer service on warranty
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Lowes Delivery Service Review

Lowes
#1006452
3.2
Purchased out of stock stove last Sunday(6 days ago) & scheduled for delivery today. They tried delivering floor model Monday. Now today they tell me they didn't know about delivery for today & cant do it til tomorrow.
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Lowes Customer Care Review

Lowes
#1004914
Dont buy Bosch its total *** & so is lowes customer service! Allen's appliance repair is *** too!
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Lowes Credit Card Review

Lowes
#996517
3.4
I signed up for an "interest free for one year credit card". They signed me up for the wrong one and, so far, haven't done anything to make it right! I also can't seem to pay it off! I keep owing more each month! If they can't resolve this and reimburse my interest payments, I will never shop there ever again!
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They canseled my order without calling me and without sending me an email ... And the charge on my credit card still pending ....and no body will give me a straight answer why ...
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Anonymous
robert hopkins

Lowes - DANVILLE VA. TRIED TO BUY A 1500.00 GIFT CARD with a check. It was denied - got on cell and called bank. 4770.00 in checking. Asked for reason and got denied is al...

1.0
#1040351
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HAD THE SAME EXPERIENCE ! ORDERED A STORAGE SHED, RECEIVED ORDER CONFIRMATION . THE NEXT MORNING WENT TO LOWES AND BOUGHT ALL THE MATERIAL NEEDED FOR THE BASE ,CAME HOME AND MY WIFE SAID MY ORDER HAD BEEN CANCELLED! I HAD BEEN TOLD THAT THERE WERE NO SHEDS AVAILABLE IN...
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1.0
I liked
  • Would rate zero stars if i could
I didn't like
  • Unbelievably poor service
  • No communication
  • Have never had worse
#1040321
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I walk with a cane. I wanted to purchase a Shepard Hook (84") I parked as close as I could to the entrance to the Garden Shop area. As I entered a worker from the garden dept. was asking a customer who was leaving if he needed help.. The outgoing customer said, 'No I...
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2.8
#1039964
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I ordered a refrigerator online 4/24 - 4/25, I believe it was around midnight so counts as 4/25. When I ordered it, it gave me a delivery date of 4/25 (only reason why I ordered it) because my tenant who rents my house needed a refrigerator ASAP because hers broke...
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1.6
#1039942
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Ordered a new dishwasher online because it said I woul recieve that product within 24 hrs. Since it was 10 45 pm on 4/24/17 i didnt expect anything that next day 4/25/17, on the morning of 4/26 I recieved an email stating my delivery was scheduled for 4/29/17. I...
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lowe's store in Clay N,Y, very poor customer service and even poorer management customer service, they are driving all the top employees out of the store for better jobs and replacing them with part time people that don't no anything or don't even care to help a...
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1.6
I didn't like
  • Store manager or assistant manager todd
#1039391
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2 years ago I purchased a Washer, Drier, Stove top, and Dishwasher. All modern equipment all brand name. The washer was the first to go with only 3 months of use. It was under warrenty and it was fixed only to breakdown 6 months later for the same reason. lowes fixed...
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Anonymous
Anonymous

Why are you blaming Lowes? It is the manufacturer that stands behind their product with a warranty. Most manufacturers of appliances cover them with a 1 year repair warranty. ...

Anonymous
Anonymous

Why do people insist on blaming the retailer for product defects? They don't manufacture them! Why would you blame them for building crappy appliances so you can save a couple...

1.9
I liked
  • Personal is friendly
I didn't like
  • Did not stand behind product
#1039235
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