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I recently purchased a home that is a fixer upper. To date, I have spent thousands of dollars with Lowe's in Kingston, MA and I regret every cent (if you don't believe me, look me up). My home renovations are only about 20% complete, and I will never spend another dime...
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Anonymous
Anonymous

How are you going to express how poorly you were treated if you won't take the time to provide any detail in your complaint?

1.0
I didn't like
  • Customer service received
  • Customer service on returns from online ordering
#1057773
Reply to reviews
Bought a stove on June 3, 2017, was given date and time-frame for delivery of Monday, June 5, 2017. Stove was not delivered at specified time. I began to call Lowes and was given a runaround. I called various times and was told I would be called back. During one of the...
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2.9
I didn't like
  • Customer and delivery service
#1057719
Reply to reviews
I have never had such a fiasco to buy a washer and dryer in my life. Their system is so screwed up and the ignorant people that you deal with and never mind the hours on hold! I will never buy anything from Lowes again! They can shove their store as far up their you...
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Anonymous
Anonymous

Don't blame the big box stores for driving the home town store out of business...consumers did it. Home town stores provide a level of service that big box stores don't, but i...

#1056866
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Lowes Delivery Service Review

Lowes
#1021644
1.0
Bought fridg! Lowes did not set up delivery up correctly, had to take my fridge to store for trade-in because of the mistake, did not deliver on time, customer service is no help and is rude! The whole experience of buying a fridge and having it delivered has been chaos! Will never purchase or step foot in Martinsburg Lowe's ever again!
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Lowes Customer Care Review

Lowes
#1020144
1.3
Worst employees, rude, bad attitude, and don't care about customers. I am going back to Home Depot!
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Troy Bilt Lawn Mower Review

Lowes
#1019247
2.3
Bought Troybuilt mower. They brought it out the next day mower would not start wasen"t getting gas .Brought another one, battery died third start. Had to wait til next day to get new battery but had to call to get battery brought it took until 2:00 to get battery.this happened for 3 days. Will not use lowes any more
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Customer Service And Managers Review

Lowes
#1017770
1.0
I needed a cart you ride on. Nobody had a key for the 3 carts sitting there. I asked for a manager nobody came. I finally had to go back out to the parking lot and found one there. Nobody offered to help me. Not getting help shouldn't surprise me you have a hard time getting anyone to help you with anything.
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I was going to install new flooring in my living room. I usually install it myself, but they were running a half price deal on installation so I thought why not? They sent someone out to measure and do an estimate. When I contacted Lowe's back they said the installer...
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Anonymous
Anonymous

You aren't going to find a lot of stores selling carpet and installation that will install carpet you have had sitting around for a few years. There is no way of knowing how i...

#1056709
Reply to reviews
Yesterday I drove 35 miles to Espanola, New Mexico to purchase decking, windows and order a carpet estimate for my office. I was there for over an hour waiting for someone to help me. I finally found someone that said that was not their department and they could not...
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1.0
I didn't like
  • I described it already
#1056148
Reply to reviews
I have a friend that works for Lowe's in Lafayette Louisiana on Ambassador Caffery and the night manager is a woman she get in people's face and act like a kid but what is wrong with you she tell him one thing to do and then turn around and tell him not to do it let...
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Anonymous
Anonymous

odd you know where the "***" is but not the period or the comma...or is your keyboard broke?

#1055962
Reply to reviews
HOW IS THIS COMPANY STILL IN BUSINESS? Placed order online, waited several hours ( I should have gone in a shopped for it myself, but figured since they offer a service I should try it out.) Big mistake. Called local Lowes they were more than happy to cancel my order...
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1.6
I liked
  • That they are close
I didn't like
  • Have never had worse
  • Rude customer service associate
  • Overall lack of organization
#1055895
Reply to reviews
Lowes tries to avoid meeting it's own websites prices by claiming that the item on the website is different from the one in the store, but in my case it was a false claim. I had purchased a Larson storm door in black which had to be special-ordered. The in-stock white...
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#1055870
Reply to reviews
I placed an order for 3 patio chairs at a sale price. My order went through and got a confirmation email. I checked on the status of my order later that day only to see that my order was canceled. The chairs are still in stock, but the price has gone up considerably. I...
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1.0
Product
#1055485
Reply to reviews
My wife visited the Lowe's in Alabaster the morning of June 2, 2017 to get a quart of paint to be used over some repairs made on the exterior of our house until we can re-paint the entire house later this year. She took in the paint can we purchased a few years ago to...
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Anonymous
Anonymous

shop at Home Depot a few times and you'll come up with a dispute about something there too

Anonymous
Anonymous

If the are out of the quart size, the are out of the quart size. Have you ever gone into a store to buy a shirt or pair of pants and they were out of your size? Bet you wouldn...

#1055338
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