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Lowes Roofing Installation
LOWES ROOFS LEAK!!!. LOWES Guaranteed roof would not leak Contract called for replacement of all bad roof decking, LOWES put shingles over rotten wood with a 3 inch hole in it. LEAKS Paid for permit - was not obtained by roofing contractor Paid for new flashing- was...
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1.0
I liked
  • Guaranteed they would replace roof
  • Said they would stand behind their work
I didn't like
  • Do not care about dissatisfied customer
#1078591
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Purchased a refrigerator, was supposed to be a 24 hour delivery. 6 days later, no refrigerator. Countless excuses and problems with ordering, contacting the store and the delivery service they use (xpo). Save yourself some headaches and go to Home Depot or PC Richards...
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Anonymous
Anonymous

There's probably more to the story than you are telling. Items stocked in the store or a local warehouse should be delivered the next day. Unfortunately there are times that a...

1.0
#1078303
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sat for over 30 minutes in the new land o lakes store, went to go get a new dishwasher, apparently 1 customer per day, and my god the older *** that clocked back in, walked up, ARE YOU YAKING IT HOME, starts scribbling numbers, finally I said I have questions, asked...
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Anonymous
Anonymous

You're shopping in a fairly new store. People are still learning their jobs and they are still looking for more people. Perhaps since you are an expert on customer service, yo...

1.0
I didn't like
  • It was a joke
#1078233
Reply to reviews

Lowes - Complainers

Lowes
#1058487
All you people do is complain about everything and everyone. What about the good these companies do? Get over your sense of entitlement already.
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Lowes - Sliding door

Lowes
#1057303
1.7
The frame not squire bowed all 4 sides i will never buy a door or window from lowes again low price is what you get junk
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Lowes - No answer to phone inquirey

Lowes
#1054797
1.0
I called the niles & Benton Harbor store about a paint question, was put in hold for over 8 minutes at both stores , the paint department never answered
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Lowes - Zero assistance

Lowes
#1047655
1.3
I prepaid for fencing materials that was $300. I was told somebody would assist in dropping the product and after an hour and multiple times standing in line to get somebody to come nobody would assist. Finally went to customer service and got my money back and I will be going to Home Depot from now on for everything.
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MY NAME IS BILL AYERS ON 17 AUG I STARTED A JOB OF REPLACING MY 20 X24 DECK.I WENT TO LOWES CARTERSVILLE,GA TO GET MY MATERIAL.I WENT BACK TO THE LUMBER AREA AND FOUND THE RACK OF ADVERTIZED DECK WOOD 5 1/4 X 8 THE PRICE WAS 4---SOMETHING.I LOADED MY WOOD NOBODY ASKED...
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Anonymous
Anonymous

You're shopping in a self service, big box store. Of course your going to load your own lumber. Yes, the wood was stocked in the wrong location but they and every other retail...

Anonymous
Smitty

Please stop shouting with the capital letters, Bill.I can't read your complaint because it annoys my eyes.Capital letters are for proper nouns and starting sentences.

1.7
I didn't like
  • Service and manager attitude
#1077970
Reply to reviews
Lowes - Our new door was ruined by staples
Lowes - Our new door was ruined by staples
Lowes - Our new door was ruined by staples
We purchased a door today at your Holland location today 7/22/17, and the door had staples holding everything in place. Fine if you don't have to take them out or see them, but you do, and they marked up the door. So my brand new door is already ruined!!!! This is...
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Anonymous
Anonymous

What are you talking about? The staples in your pictures are the staples used to attach the molding to the door. In the process of painting the frame of the door you would use...

2.8
Product
#1077956
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During this recent summer 2017 I purchased a microwave range online with an in store pick up. When I arrived at Lowes to pick up my items, I was told that my order was canceled, but the money was withdrawn from my account. A week later I ordered floor tile the same...
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Anonymous
Nibbs

Stop ordering online. Lowe's corporate is deluded into thinking they will someday compete with Amazon but their inventory numbers are too sketchy to ever be a real competitor....

Anonymous
Anonymous

If your going to the store to pick it up, why don't you just go the the store and buy the product? Seems like ordering on line is just an extra step in the purchase process.

2.3
I didn't like
  • When rep did help it was like it was a chore to do their job
#1077749
Reply to reviews
Lowes - Vinyl Fence installation
Lowes - Vinyl Fence installation
Lowes - Vinyl Fence installation
First they said it was a two day project that turned into a week long project that actually over a month later is still not done. They also said they would be in contact from start to finish and I was never contacted. I came home one day and my driveway was blocked...
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h.kitchener
h.kitchener

For the amount of money you spent on the fence you would be best served by contacting an attorney for a free consult to see what you can do. Since you apparently contracted th...

1.8
I didn't like
  • Did not finish the job
  • Poor workmanship from contractor
  • Customer service
#1077382
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Contracted with Lowes in the Spring of 2017 to install 2 sliding doors and a window in Nags Head, NC. Also contracted with them for renovation service. One of the sliding doors they installed opens the wrong way and the screen is damaged. These are heavy hurricane...
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Anonymous
Anonymous

Was the proper door ordered? If they installed something other than what is on the order, take them to court. If they installed the door on the order it's your fault for order...

1.2
Kill Devil Hills, North Carolina
I didn't like
  • Refusal to install correct product
#1077375
Reply to reviews
Logan, UT Store. Ordered and paid for a Maytag dishwasher in June. Didn't have it in black color in the store. Arranged my schedule and waited 2 weeks for scheduled delivery. Didn't come. Called the store and found out Lowes didn't even have it in stock. Would have to...
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Anonymous
Anonymous

Not to further echo what another comment has said, but all the associates in the store can do, is follow up with your order.. Many times employees are told a specific item wil...

WP2008
WP2008

We do apologize you had to go through that many delays. If you need any additional help give us a call 1-800-344-1274!

2.7
I liked
  • Price
I didn't like
  • Customer service
#1077186
Reply to reviews
Ordered a top freezer, bottom fridge appliance in cash July 14th, 2017. Paid for recycling of old freezer and delivery on July 20th, 2017. Nobody ever called me to confirm delivery time. I called at noon on delivery day, confirmed we were on schedule. Was told they had...
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2.0
I didn't like
  • Lack of delivering product i paid for
  • Lack of calling us to confirm or change delivery
#1077074
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