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2.0 Based on 729 reviews
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  • Customers like
    • Product 9
    • Friendliness of staff 6
    • Would rate zero stars if i could 4
  • Customers don't like
    • Customer service received 45
    • Customer service 33
    • Lack of response 26

Bought a generator from Lowes and specifically asked about delivery to our home. Specifically asked if the delivery would be "to the door" or "to the curb" and was told without a doubt it would be to the door. When the trucking company called to schedule delivery I again asked if delivery would be made to the door and got some vague BS. I told the guy that the person from Lowes stated that delivery would be to the door and he replied "Lowes will... Read more

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  • From mobile
  • Jan 15
  • by anonymous
  • #991483

Lowes contractor gouged my walls installing my counter top and said that's expected to happen , if that is the case then why doesn't Lowes warn you about this ?? , but my biggest complaint is the counter top is about 3/8 th to half inch from wall , he did scribe it so he says but he must not have.

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I called my local Lowes store here in Kingston to inquire about a 5 foot by 10 foot trailer. May I add that this trailer is approximately 1.500$. I spoke with a gentleman called Dave about buying it. I was told that he (dave) would look into the trailer that was in the store and he would get back to me ASAP. I waited fifteen minutes called back to the store only to find out Dave was not looking into anything he had gone to lunch. I also found... Read more

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I purchased a new Cub Cadet snowblower I was happy with all the features. Didn't think to ask about return policy. I put it together, added 'NEW' gas, engine started but when choke turned off started hunting and surging. Called Lowe's store, they said to call service & they would come to your house to fix, try putting stabilizer in . Tried stabilizer no impacted. Called the service shop, The guy told me it was bad gas, which it wasn't, told me... Read more

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We had ordered a new dishwasher and refrigerator on Black Friday 2016. They did not come in until January 11, 2017. During the process of bringing the dishwasher into the house, the delivery people damaged the kick panel under the front door on the porch. When they brought the refrigerator into the house and put it in place, it did not fit where we wanted it to go - it was about one inch too wide. After the delivery people left the house, I... Read more

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I spent a lot of money with Lowe's in New Jersey and had the worst service possible. I purchased two sets of appliances for two separate Apartments kitchen cabinets bathroom vanity hardware and accessories everything was a problem nobody knows what they're doing there I would never ever go there and spend any money in that store they just don't care Read more

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Recently purchased carpeting and floor tile for our newly-finished basement. Lowes installed the carpet. What a mess! The installers put dirty handprints all over the walls and trashed the baseboards with scrapes, scuff marks, black marks, and nail pops due to the use of excessive force with carpet stretchers. I'll remind you at this point that the basement had just been finished, so the painted walls and woodwork were pristine before the carpet... Read more

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We purchased a new Cub Cadet snow blower from Lowes at Cross Iron Mills Calgary location on Wednesday January 6th, 2017. We stood in the store by the snow blowers for almost 15 minutes and never had an associate ask if we needed help. I looked at the different snow blowers and picked the one I wanted and wheeled it up to the check out myself. I asked the clerk about Lowes return policy before we paid and she stated that we had 30 days to return... Read more

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As a contractor in Nashville TN I regularly buy products from Lowes but recently they have become unbelievable worthless. On of the products, a Project Source vanity, can not be found in a web search, with any description, including the actual model numbers that I drove to the store to get (642-549, 642-550 and 642-551) . On the center of their search web page is a banner that says "need help?" - 866-600-6000, unfortunately that number does not... Read more

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I'm am so pissed off right now.I ordered $700 worth of electrical devices and they sent me 100 of the wrong thing.Also it was the worse package job ever it made black marks on all the white devices I had to repackage everything.I ordered on line to not have to drive the hour to get all this stuff.Now I have to drive there anyways they shorted me 3 breakers.I'm an electrician and I won't go there after this is all squared away!!!!!!!!!!! Read more

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