Had several things I needed to get throughout the store, and even though I shop at the Lowe's in Grand Rapids frequently, still needed help finding a couple things and could not find anyone to help me. Took me long enough but got what I needed. Had to use the bathroom...Read more
We order on the web with delivery, it never came, they told us to just come to the store and pick it up and when we went to pick it up in the store , they did not have it. We had to find it elsewhere. I asked for a refund and received it, but I am STILL waiting for...Read more
My family and I have had 4 weeks of turmoil, due to a Lowes’ sub-contractors inability to measure a 17’ x 15’ 6” room for a carpet. We ordered a carpet for our basement in the end of November/ beginning of December. The installers came and measured the room. When the...Read more
Lowes Rebate Review
by anonymous #980594
Never received 100 dollar rebate it's a scam. When I called Ames Lowe's to talk to the guy I was told to talk to doesn' t work their any more and didn't know anything about it. Go to Menards instead.
Lowes Delivery Service Review
by anonymous #971268
Worst experience ever! Waited a week for delivery of washer/dryer, they didn't come. Called the store and was put on hold forever. Told it would be another week for delivery. Meanwhile, family has been without clean clothes for a week and now another week. No resolution offered. Their excuse for not informing us was that their phone system has a glitch. Will NEVER shop there again.
Lowes Manager Review
by anonymous #971028
The total lack of any care from the manager on duty 12/10 pm was appalling. Does the entire company share those principles? He seemed happy that he was not able to help facilitate our rather large rug purchase and more than glad we had to leave empty handed. Bad customer service led to bad expierience.
Bunn Coffee Maker Review
by anonymous #969062
Really disappointed with Lowes, I have been a long time customer and recently bought an expensive coffee make there . It broke and I took it back and was treated very rude by there customer service department.
Hi my name is dallas lewis i worked for lowes at 1671 i returned to work after burrying my mother an i also fell an got hurt thst day before i could find a manager to tell them i was fired for a vest incident that happened a month ago an it wasnt my fault because 4...Read more
DO NOT DEAL WITH LOWES RUN AS FAST AS YOU CAN TO ANY OTHER APPLIANCE DEALER Please do not buy an appliance warranty from Lowes without reading the fine print. I bought a dishwasher in October, the dishwasher was damaged by a electric surge on Dec. 29 2016. I have had...Read more
My husband an I bought a dishwasher from Lowe's on January 17, 2017 and were told that we would not get delivery until January 30th. We decided to buy the dishwasher and wait until the 30th. About a week later Lowe's notified us that we would again have to wait until...Read more
I purchased a dishwasher from Lowes on Friday, 2/10. It was set up for delivery only. I was told someone will call me that night to set up the time of delivery. I never received the call so I called the store the next day and was told my window was between 3:00-5:00. I...Read more
I've spent a lot of money supporting Lowe's with my business however after the way I was just treated trying to get two LED Bulbs that stopped working swapped out for new ones. Lowe's will no longer be getting any of my business or any body that I know. I've never been...Read more
Customer service is terrible. No fair resolution to a malfunctioning refridgerator. Were told we were to recieve a replacement unit by lowes appliance. Now they reneged on that promise. A long talk with the store manager resulted in no resonable resolution. The...Read more
Today I learned that Lowe's had closed the credit card account I opened in 2008. Since that time I have had a perfect payment history with them. Each year they manage to send me account change disclosures, privacy practices, etc. However, they were not able or willing...Read more