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Nov 23 I ordered an item at Lowes.com. Item was listed as in stock and available for delivery and I should expect to receive it by 11/30. Well November 29th I get a message that the item will not be available until December 20 and I could call and cancel my order. Not...
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1.8
#1140129
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I purchased a LG Electric Range with Dual Ovens with one oven being a convection oven the end of August, 2017. Delivery was in early September. After only 3 months, I can say that I am really disappointed in the LG range along with the run around I’ve been through with...
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1.2
I didn't like
  • See comment above
#1139952
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I will not be a returning customer. I have had multiple issues with the online store and each has resulted in bad customer service. I wanted to purchase an item that was on sale for $49 from $99. I went online to purchase the item and when in the checkout field it...
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1.0
#1139911
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Lowes - Horrible Customer Service with fence contractors

Lowes
#1102338
Crew that builds fence showed up a day earlier than scheduled without calling first, therefore, dogs weren't put or material moved. Lied about the time they were there. Then moved me back 5 days.
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Lowes - Not so lifetime warranty's

Lowes
#1101999
3.3
Details
Bought a tape with the impression of a lifetime warranty... Not the warranty just got the imoression. Will never buy another kobalt
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Customer service
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Staff

Lowes - Clearance in stock?

Lowes
#1101045
2.5
Details
Bough something on line I pick up at store, supposedly in stock got to the store, nothing! 2nd time it happens I fall for it again! Coustumer support no help at all, waste of time.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Lowes - DO NOT USE THIS COMPANY for REMODELS

Lowes
#1100743
1.2
Details
Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
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Customer service
Diversity of Products or Services
Price Affordability
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Value for money
PURCHASED OVEN AND FRIDGE ON SUNDAY , PROMISED AND GURANTEED DELIVERY WITH IN 48HRS DIDN'T RECIEVE UNTIL 5 DAYS LATER...CUSTOMER SERVICE, MANGMENT, AND WHOEVER FALLS IN THAT CATEGORIE,, SO MANY EXCUSES WHY MY PURCHASE WAS "DELAYED OR NO DRIVERS AVAILABE OR DRIVERS...
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Anonymous
1592PCFL

Two words... Free Delivery! Don’t expect Big Box prices with locally owned store customer service. Why do people like you think if you throw the “I’m going to Home Depot” phra...

Anonymous
Anonymous

Do you really think Home depot is any better? HOME DEPOT TROLL!

#1139598
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Lowes has me very upset!! I have bn waiting for my refrigerator to be delivered as promised for abt a week now. I called and talked to asst. Manager who did not seem to care! He did however get someone to my house with a damaged refrigerator. He promised me in a couple...
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2.6
#1139456
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Been trying to buy a fridge online for 2 days, multiple issues. Finally got the order to go thru, but for some reason, the store was switched to the South Austin location, which is not near me. That store called, they don't carry that fridge & couldn't help fix the...
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3.7
#1139451
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Purchased a dryer. Delivered on a Sunday, but we needed an updated vent hose. We’re told to install new hose then he would come back to connect. Called Monday to set up install, was told would do it Tuesday. No call received the night before with a time so called....
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#1139358
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I made 2 special orders with the Rochester Hills, MI Lowes store. They were so disorganized and withheld one order for 45 days when it was in the store the whole time. Then they tried to deliver it when I was at work (9am) when I had already told them what time I would...
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1.0
I didn't like
  • Customer service and delivery
#1139138
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When filling out the required fields for my purchase rebate, the field for the zip code would only take four numbers, i.e., 2178 instead of 21788. How can I get my rebate which expires in two days if your web site will not accept the required information? Is this a...
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Anonymous
John

I am having the same issue. Stated my $40 rebate was sent out but I never received. I called again and A rep stated he would send out another check but it would be another 30 ...

Anonymous
1592PCFL

They want the Store # of where you bought it, not the zip code. The Store number is printed on your receipt.

1.0
I didn't like
  • Your website
#1138631
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Remodel to be completed for spring and summer showings. Incorrect measurements by Lowe's Home Improvement causing huge loss. Cabinet fiasco causes owner huge loss in $2,200,000+ vacant home for sale in Houston River Oaks. Jan, 30 2017 - A cabinet order was placed and...
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1.0
#1137676
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