Nov 23 I ordered an item at Lowes.com. Item was listed as in stock and available for delivery and I should expect to receive it by 11/30. Well November 29th I get a message that the item will not be available until December 20 and I could call and cancel my order. Not...Read more
I purchased a LG Electric Range with Dual Ovens with one oven being a convection oven the end of August, 2017. Delivery was in early September. After only 3 months, I can say that I am really disappointed in the LG range along with the run around I’ve been through with...Read more
I didn't like
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I will not be a returning customer. I have had multiple issues with the online store and each has resulted in bad customer service. I wanted to purchase an item that was on sale for $49 from $99. I went online to purchase the item and when in the checkout field it...Read more
Lowes - Horrible Customer Service with fence contractors
Crew that builds fence showed up a day earlier than scheduled without calling first, therefore, dogs weren't put or material moved. Lied about the time they were there. Then moved me back 5 days.
Lowes - Not so lifetime warranty's
Bought a tape with the impression of a lifetime warranty... Not the warranty just got the imoression. Will never buy another kobalt
Lowes - Clearance in stock?
Bough something on line I pick up at store, supposedly in stock got to the store, nothing! 2nd time it happens I fall for it again! Coustumer support no help at all, waste of time.
Lowes - DO NOT USE THIS COMPANY for REMODELS
Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
PURCHASED OVEN AND FRIDGE ON SUNDAY , PROMISED AND GURANTEED DELIVERY WITH IN 48HRS DIDN'T RECIEVE UNTIL 5 DAYS LATER...CUSTOMER SERVICE, MANGMENT, AND WHOEVER FALLS IN THAT CATEGORIE,, SO MANY EXCUSES WHY MY PURCHASE WAS "DELAYED OR NO DRIVERS AVAILABE OR DRIVERS...Read more
Lowes has me very upset!! I have bn waiting for my refrigerator to be delivered as promised for abt a week now. I called and talked to asst. Manager who did not seem to care! He did however get someone to my house with a damaged refrigerator. He promised me in a couple...Read more
Been trying to buy a fridge online for 2 days, multiple issues. Finally got the order to go thru, but for some reason, the store was switched to the South Austin location, which is not near me. That store called, they don't carry that fridge & couldn't help fix the...Read more
Purchased a dryer. Delivered on a Sunday, but we needed an updated vent hose. We’re told to install new hose then he would come back to connect. Called Monday to set up install, was told would do it Tuesday. No call received the night before with a time so called....Read more
I made 2 special orders with the Rochester Hills, MI Lowes store. They were so disorganized and withheld one order for 45 days when it was in the store the whole time. Then they tried to deliver it when I was at work (9am) when I had already told them what time I would...Read more
When filling out the required fields for my purchase rebate, the field for the zip code would only take four numbers, i.e., 2178 instead of 21788. How can I get my rebate which expires in two days if your web site will not accept the required information? Is this a...Read more
I didn't like
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Remodel to be completed for spring and summer showings. Incorrect measurements by Lowe's Home Improvement causing huge loss. Cabinet fiasco causes owner huge loss in $2,200,000+ vacant home for sale in Houston River Oaks. Jan, 30 2017 - A cabinet order was placed and...Read more
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