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1 comment
1.0
Details
Not that corporate hacks think customer complaints matter. All these arrogant *** understand are real and significant legal actions against them. I ordered an item which hasn't been delivered. Yet it shows on the carrier website that it was delivered. After reporting...
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Anonymous
#1708406

Who was that carrier and how was it delivered? Do they claim it was delivered into your home or was it something someone like UPS left on your porch? If it was something you h...

Author
Reason of review
Poor customer service
Loss
$910
Preferred solution
Deliver product or service ordered
Review #1569956 is a subjective opinion of poster.
0 comments

Lowes - Customer

they just installed my backsplash tile couple months ago incorrectly flooring company came to my house they found something worng and i requested the full replacement and customer service start lie to me after they provide report how they like and they said nothing wrong i know they don't believe this report also and i start the pursuing against the lowes I'm just wory is lowes policy says don't trust us
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Author
Review #1569837 is a subjective opinion of poster.
1 comment
1.0
Details
ordered a patio door and front door to be installed. order was placed sept. of 2018. this is june of 2019, and as of yet the front door has not been replaced. to tell my experience with the store in murrells inlet, s.c. would be pages and pages of wrong orders, damaged...
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Anonymous
#1707929

Maybe the door installers have been having too much fun playing at the beach. I passed through Myrtle Beach, South Carolina once on one of my Greyhound misadventures and the r...

Author
Location
Myrtle Beach, South Carolina
Cons
  • Customer service is non-exsistent
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund
Review #1569195 is a subjective opinion of poster.
0 comments

Lowes 11% Rebate Ripoff

2.0
Details
I bought a $1500 riding mower and was told to submit the rebate form for a rebate which I did. I then received a letter saying the receipt did not indicate a qualifying offer and to resubmit which i did. A week later I received another letter saying the receipt did not indicate a qualifying offer so I called customer care and they said I needed to include a copy of the receipt which I did for both submissions. after I received the second letter I just gave up. I think that is what they wanted.
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Author
Location
Westland, Michigan
Reason of review
rebate
Loss
$164
Preferred solution
rebate
Review #1569073 is a subjective opinion of poster.
2 comments
I open up an account with lowes in April 17, 2019 made my payments on time didnt max my 3000 dollar limit. I got an alert from credit karma saying my account was closed. I call the card and they said my credit score went down well it was ip when ypu issued the card and...
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Anonymous
#1708201

First of all, you didn't have an account with Lowes but an independent credit company. It's obvious that you didn't take time to read the credit agreement you signed when you ...

Author
Reason of review
Close account
Preferred solution
Let the company propose a solution
Review #1568755 is a subjective opinion of poster.
3 comments
1.3
Details
Imagine you own a home, imagine you want to upgrade/update your windows and doors, imagine Lowe’s enters the picture… Now imagine a salesperson -from the Paterson Lowe’s-; kind, courteous, follows up, is polite about spending hours with you during the selection and...
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h.kitchener
#1707561

Not sure why you would end up paying for "a job half-done"with no avenue for recourse. Perhaps you paid them in full prior to installation? If so, big mistake. You may be able...

Author
Location
Paterson, New Jersey
Cons
  • Severe lack of communication between customer and lowes
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Price reduction
Review #1568430 is a subjective opinion of poster.
2 comments
3.8
Details
I have spent over $10000 with this store since they opened. up until the last few visits they were excellent for help and friendliness. lately they have been getting less helpful and friendly. in the last year I have purchased a new $3000 lg refrig. 2 new dishwashers,...
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Anonymous
#1707004

Gotta say, Mitchell.. From your post, it sounds like you never pay full price or discounted price. You always want a special deal. If you have managed retail as you say, you k...

Author
Review #1567391 is a subjective opinion of poster.
0 comments
1.0
Details
I signed a contract with Lowe’s to have a wooden fence installed in my backyard. The contract stated that they would start Thursday and finish on Friday. Well the contractor Joseph Colvin 901-832-2112, called and made up lie after lie in why the project had not...
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Author
Location
District 1, Mississippi
Pros
  • Read my narrative
Reason of review
The permit the contractor was suppose to get
Loss
$36
Preferred solution
Pay for my permit
Review #1566713 is a subjective opinion of poster.
0 comments

Lowes in District 11, Louisiana - Paid for a $4200 Husquavana lawn Mower n after told one week have not recieved it in two months!

My name is Alana Creed, on May 11 2019 purchased a $4200 dollar Lawn mower IN LEESEVILLE La, I paid half n financed rest on lowes card, Its June 23 and still havent recieved my product, itll be in next week n im fine with that, Husquavarna has been excellent to me and informative. im complaining about the way store management has treated me. ive been lied to hung up on (some guy) and will never do business at that store again!!!!
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Author
Location
District 11, Louisiana
Cons
  • Didnt like
Reason of review
Poor customer service
Loss
$1
Preferred solution
Deliver product or service ordered
Review #1566428 is a subjective opinion of poster.
0 comments
1.0
Details
Picked out a fridge on Fri and the guy in appliance section ran it through pc and said it can be delivered on Sun. Paid for it up front and they couldn't tell me what time. Sercice desk said it would take 2 weeks. Wife was more patient than me and decided to call...
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Author
Location
Southeast Montgomery, Texas
Reason of review
Poor customer service
Review #1566068 is a subjective opinion of poster.