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1.4
Details
Lowes - Kitchen Counter Top
In 2013 bought a kitchen counter top from Lowes store 1913 to the tune of $1638.74. 5 years late the counter top is junk. Is 1 l-shaped piece. Join was concealed. It has cracked and is coming apart. Called Lowes for help and got none. Installation was only good for 1...
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3 comments
Anonymous
#1614670

What exactly are you expecting them to do? You purchased a product with a 1 year guarantee.

It is now 4 years beyond the the time the guarantee expired.

Why would you expect them to be responsible for the repair? Look for a company that specializes in countertop repair in your area and have them come out and see if they can re-glue the seam for you.

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Review
#1426080 Review #1426080 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1700
Preferred solution
Let the company propose a solution
Lowes - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never...
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Review
#1417434 Review #1417434 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.
2.8
Details
Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes - Lowe's Bait and switch-Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower
Lowes You all lie and are now trying to bait and switch me to this sell me CRAFTSMAN 600 24-in Two-stage Gas Snow Blower Self-propelled I order a Troy-Bilt Storm 2410 24-in Two-stage Gas Snow Blower Self-propelled go a notice it was going to be delivered on 12/06/2018...
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3 comments
Anonymous
#1617997

same as the other anon's. they could've just cancelled your order since they were sold out.

at least they offered a comparable product (which they come from the SAME manufacturer) and match the price. which is like a difference of $200!

you know how much money they lost? yet still, they did that to satisfy customers

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Review
#1412530 Review #1412530 is a subjective opinion of poster.
Pros
  • Website pricing
  • Troy-bilt storm 2410 24-in two-stage gas snow blower
Cons
  • Bait and switch
Reason of review
I was lied to in a bait and switched
Tags
  • Bait And Switched
2.7
Details
Lowes - Advertised price not honored
Lowes - Advertised price not honored
Lowes.com had a mulitpositon ladder advertised on their website for about $35 , I purchased 2 of them, completed order, received a comformation email . The next day, I received an email from Lowes.com informing me that the price was incorrect and was a clerical error...
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2 comments
Anonymous
#1618000

Other retailers do the same things.

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Review
#1408429 Review #1408429 is a subjective opinion of poster.
Cons
  • Did not honor advertised pricing
  • Poor customer service from corporate - 800-445-6937
Reason of review
Pricing issue
Preferred solution
Price reduction
Lowes - Is this the 90's?!
I live in a state with snowy winters. Today, I decided to finally get a snow blower as the one I had kept my eye on was on sale - normally $599, sale price $399. Sounds like a no-brainer. Except, Lowe's website sucks. If you add the snow blower into the cart, it...
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6 comments
Anonymous
#1602282

Rather than wasting all that time on line why not just go to the store and buy one?

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Review
#1406879 Review #1406879 is a subjective opinion of poster.
Lowes - Lowe’s does not support after the sale
Merry Christmas. We bought a very nice 6+ ft tall prelit Holiday Living tree from Lowe’s last year. Loved the tree. This year we took it out of the box and the center section did not work. Lowe’s said they only have a 90 day return policy so we are out of luck. Tree...
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9 comments
Anonymous
#1604443

Funny how the replies for Lowes really seem to be made by Lowes Team Members. On many of the incidents detailed here of real customer complaints that should be corrected by Lowes, you’ll then read the comments only to find snarky comebacks and belittling nonsense.

Just wait and let’s see what foolishness will follow this.

Lowes is not beyond reproach and your loyalty is only indentured servitude. Lowes cares no more of you than they do they dissatisfied customers.

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Review
#1406414 Review #1406414 is a subjective opinion of poster.
2.5
Details
Lowes - Online prices
Lowes - Online prices
Lowes - Online prices
I looked for travertine tile before memorial day . I found a tile by Faber that was what I was looking for the price at the time was 84 cents a foot. I was unable to find a store local so I began to look closer to LA. I notice the cost listed was not the same. When I...
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2 comments
Anonymous
#1606013

If you ordered Travertine there is no dye runs as they are natural products that have variation. Also they are a fragile material which is why there are so many with other issues.

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Review
#1405145 Review #1405145 is a subjective opinion of poster.
Product
Cons
  • Prices online
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Price reduction

Lowes in Cartersville, Georgia - Sloppy work

2.6
Details
Lowes - Sloppy work
Lowes - Sloppy work
Poor work. gutters damaged trash left in yard. Piece of old roof left hanging in gutter. I took 2 pictures there are lots more damage trash.
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Review
#1401825 Review #1401825 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
Lowes - Lowe's don't price match their own company price
Lowes - Lowe's don't price match their own company price
I bought a light fixture at Lowe's in Northeast for $99.99 and they sent me to the other Lowe's in Warrington because I needed two of them. I had to travel 15 miles and cashier charged be $30 more. So I showed the receipt for the exact same light I purchased at other...
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Review
#1399950 Review #1399950 is a subjective opinion of poster.
Product
Reason of review
Pricing issue
5.0
Details
Lowes - My dog is my family
I love that dogs being treated more like family. However, i think ppl who have aggressive dogs, fleas, who cannot hold their bladder, and the willing to *** should be courteous and keep their pet home. When i shop, i avoid as many ppl as possible unless someone shows a...
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3 comments
Anonymous
#1606854

I do not shop in pet friendly stores and lowes likes pets more than customers so i take my business to menards no pets store better prices

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Review
#1398117 Review #1398117 is a subjective opinion of poster.