Rating: 5 Stars Clear all filters (85 of 4762 reviews match)
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5.0
Details
Mary was knowledgeable and informative regarding what I needed. She added to my quest by suggesting other things. Great job, She was willing to go above and beyond what I needed and was also ready to help another customer after I was finished. She is a good...
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Review
#1068317 Review #1068317 is a subjective opinion of poster.
Pros
  • Customer service
Reason of review
Fair pricing

Lowes - Awful poor

5.0
Details
This is jacklyn kessler plz call me at 803 989 0529. Thank you
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Review
#1046031 Review #1046031 is a subjective opinion of poster.

Lowes - Deal Review

4.8
Details
Lowes has signs up saying that there in stock cabinets are 30 percent off the thing is the sign is up high to where you cant read the fine print. We was going to buy some cabinets that we need but the man from lowes said you have to read the fine print it was for just 2 kinds of in stock not all in stock. I think that is very deceiving and should never put a sign up over the ones that isnt on sale.very very disappointed.
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Review
#1016738 Review #1016738 is a subjective opinion of poster.
Service
Reason of review
Not as described/ advertised
5.0
Details
They don't keep appliances at store, don't know where they come from. Ordered a dishwasher and said it would arrive in 3-7 days. We are on day nine and they said there is a P.O. but that's all there is in the notice. So I'm assuming that they have to purchase the item...
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1 comment
Anonymous
#1280997

Lowe's does stock many appliances, but your must be on back order or special order.I usually cannot find anyone with enough competence to help in the appliance dept.

Suggest that you cancel your order.

Review
#1002136 Review #1002136 is a subjective opinion of poster.
Cons
  • Purchase was 11 days ago still not shipped
  • Waited 2 weeks to receive order
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
4.6
Details
Ordered new appliances three weeks ago and still waiting on a stove and dryer. Called customer service 9 times for any information and nobody knows all they told me was we'll look into it and call you back. I got my lowes credit card statement and im paying for...
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Review
#996319 Review #996319 is a subjective opinion of poster.
Reason of review
Bad quality
5.0
Details
I purchased carpet from Lowe's in early Dec.2016 for two bedrooms and four closets for a total of 528 square ft. at the Brownsville TX store #2468. Their contract installer for my area, Laguna Vista TX, is Vintage Tile out of Mc Allen TX. The carpet arrived to be...
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Review
#994080 Review #994080 is a subjective opinion of poster.
Reason of review
Damaged or defective
4.8
Details
I remember when lowes told everyone family was the back bone of the hard workers . Well you took away christmas and holiday gift cards or the little extra bonus money the employee youst to get. Then you envoked the seven year no raises what is up with this. People need...
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Review
#984299 Review #984299 is a subjective opinion of poster.
Pros
  • I love most employees and such
Cons
  • Family do not count this bothers me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
4.7
Details
If you ask where anything is, chances are high, you will be sent on a wild goose chase. " Oh yes, its' over in aisle 21" BULL ! I think they just make *** up. OR, they will tell you that they don't have it, when in fact : THEY DO ! Everyone is nice, at least, nice but...
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Review
#984013 Review #984013 is a subjective opinion of poster.
Pros
  • Staff
Cons
  • But not their knowledge of the store
Reason of review
Poor customer service

Lowes in Fort Worth, Texas - Such a professional experience

5.0
Details
I'm from out of town ,while visiting East Ft Worth in the Meadow-brook area i needed to pick up a few items so i stopped into your store on East chase, the items that were needed at that time you didn't carry them. But there was a young man at your service desk, I'm pretty sure his name was Gregory what a manner-able young man he was. so smart and professional sounding i was impressed at how he was able to get on the computer and connect with a store that would have those very items i needed. I was impressed at the amount of time he spent with me making sure i was satisfied.... This is what customer service should look like. keep up the good work you are going to go far!!!!!!
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Review
#945934 Review #945934 is a subjective opinion of poster.
Pros
  • I like the way i was treated
  • I will be back
Reason of review
Good customer service
5.0
Details
I purchased a upright freezer from Lowes. They delivered it today. They had me sign off as they were bringing it in the house. They set it down, plugged it in and walked out. When I looked at the scid/feet it was sitting on (placed on the freezer so a hand truck or...
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1 comment
Anonymous
#1233726

I wouldnt get them. Never a good idea to let someone else do that for you. Let alone pay those ridiculous prices.

Review
#945751 Review #945751 is a subjective opinion of poster.
Reason of review
Problem with delivery