Billing statement does NOT indicate what needs to be paid each month to avoid interest charges. It is NOT the stated MINIMUM balance on the statement.
It is NOT stated anywhere on the bill that CURRENT purchases need to be paid each month like a regular credit card. THERE IS NO LINE ITEM FOR THIS. You have to review each purchase and FIGURE OUT which one was the promotion and which is not for each bill cycle. I only know this by reviewing each bill with customer(?)service.
When I realized how duplicitous this is (after reviewing my second bill into using the promotion), I wanted them to convert the purchases (which were still in the normal first month credit cycle) to the 5% cash back and pay in full. Of course that was "impossible".
How many have unwittingly been caught by this and paid interest on non promotional purchases? Financial fraud?
Product or Service Mentioned: Lowes Credit Card.
Reason of review: Duplicitous billing.
Preferred solution: make statement accurate or refund 5%.