Lowes Reviews

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New Reviewer

Did not hear from Lowe's

My husband's complaint was that he couldn't get his veteran's discount when he paid for two outdoor porch lamps. Not sure why because he's gotten it when we bought other items from Lowe's, including a refrigerator within the last year.

User's recommendation: Try to determine why while customer is cashing out and not just tell him he couldn't get it.

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ID
#3079101 Review #3079101 is a subjective opinion of poster.
Location
Chapel Hill, North Carolina
Pros
  • Usually good service
  • Great service
Preferred solution
Let the company propose a solution
New Reviewer

I ordered a gazebo and did not receive all the items to put it up.

I ordered a gazebo and did not receive all the items to put it up. I ordered a gazebo in June timeframe as thats when my birthday was and I did not put it up until just a couple of weeks ago win I noticed that there was seven rods that hold the curtains up were missing from the package. I would like to get seven of these netting tubes sent to me so I can finish putting up my gazebo.
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ID
#3075056 Review #3075056 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
I would like to get seven rods so I can finish putting up my gazebo. They were missing from the package.
New Reviewer

To BOYCOTT LOWES AS THEIR LIARS AND DAMAGE UR PROERTY AND CANT GET CALL FROM HIGHER UPS

Damaged my new cabinets was to call me weeks ago as lady I spoke with said someone will call me within 24hrs as my file cant be closed. Well another lie. No call

User's recommendation: Don’t shop at lowes. BOYCOTT THEM.

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4 comments
#2092364

Oh No! I better run down there now, before they shut down due to your boycott... LOL....No One Cares....

#2106258
@PissedConsumer2092364

Can’t wait until they rip u off damage ur Hm and cry as u were warned. Do u wk their? Humm

#2106260
@Berg E

Don’t run as u could fall Do u wk their as u can’t disclose who u are. Wait until u have wk done by their contractor than don’t cry as u were fully warned.

#2106262
@Berg E

Do right on

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ID
#3069665 Review #3069665 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
My damaged cabinets fixed and my door hung like it was before you came to my home
New Reviewer

Complaint

I called regarding a repair based on a protection plan we have for a GE Fridge. I got all this garbage about a medical device and never had a chance to speak with anyone about my problem.Very annoying.
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1 comment
#2092836

Did you ever think you may have dialed the wrong number? Try again.

ID
#3069395 Review #3069395 is a subjective opinion of poster.
Location
Murrells Inlet, South Carolina
New Reviewer

Product availability

Not a happy customer. !!!!!!!!!!!!!!!!!!!!!!!!!!!!! N !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! N
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ID
#3069055 Review #3069055 is a subjective opinion of poster.
Location
Marble Falls, Texas
Cons
  • Product availability
Loss
$20
I ordered a refrigerator that was in stock and present at the store on 11/3 with delivery on that Saturday, 11/6. The delivery was confirmed via text with a window of 9-1. The delivery window came and went, so I tried contacting the store (the only contact given) and...
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ID
#3068626 Review #3068626 is a subjective opinion of poster.
Location
Marietta, Georgia
New Reviewer
I purchased a washer and dryer with the 5 year warranty, totaling a little over $18000.00 . I was told that the washer was available at the store and to be delivered the next day. The dryer was coming from another warehouse and would also be delivered on the next day....
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ID
#3061514 Review #3061514 is a subjective opinion of poster.
Location
American, Ohio
Cons
  • Poor service
Preferred solution
Let the company propose a solution

Awful Service

purchased washer/dryer website said it was in stock and being delivered nov 6, then 8th, then they call and tell me it's coming on the 6th, but I had already changed it to the 10th. That change NEVER happened. So I called the number they called from, said it was the wrong store, apparently systems aren't linked or the people don't know how to use them. Called the other store. No sign of my delivery for 9th or 10th. So now it's the 12th. Well checked online today and it's the 22nd. I understand supply chain issues, but I also understand common courtesy and customer service. Also my wife called today. was transferred 3 times and hung up on. Needless to say my order was canceled and I purchased somewhere else and they are being delivered November 16th. Thanks RC Willey in Meridian, ID.
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ID
#3060468 Review #3060468 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
New Reviewer

I need a lighted water pump that was missing in the pump I brought and it was the last pump Lowe’s in Casa Grande had

Model MZ15379BA. Item# 256**** pump YuanHua TH-LV70T missing on fountain. Lowe's at Casa Grande said to contact you for a pump that works with the lighting. Larry Klemme 2005 N Jakob's Ln, Maricopa Az 85139
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ID
#3060146 Review #3060146 is a subjective opinion of poster.
Location
Casa Grande, Arizona
Loss
$150
Preferred solution
A pump so I can use my water fountain

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Verified Reviewer
New Reviewer

Warranty

Bad went bad in blower after a few uses.Getting the run around on having it replaced even though it has a 3 yr. warranty.

User's recommendation: Be careful of the so called warranty on Kobalt tools.

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ID
#3059786 Review #3059786 is a subjective opinion of poster.
Location
Madison, Alabama
Loss
$159
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I recently purchased a battery powered blower that I really like.After a few chargings the battery went bad,After calling the customer service several times and getting the run around each time I decided to post my experience with Lowes..The battery is an 80v with a...
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ID
#3059754 Review #3059754 is a subjective opinion of poster.
Location
Athens, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Toilet defective

I purchased Kohler toilet from lowes and professional installed. He just flushed ( not even sit and used, just test purpose) and found leaking. He look inside closely and there were few ceramic patched found. I went to lowes and buy new one to installed and took defective one to return, but refused by them because sanitary issue. I understand if we used even once, but it was just testing flushing with clean water. How would I know leaking toilet from just looking ( no visible cracking anywhere) without running. It is ridiculous and do not care about consumer. Very mad and disappointed lowes and manufacturers who made .
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ID
#3058655 Review #3058655 is a subjective opinion of poster.
Location
Lewisville, Texas
Cons
  • No repair services
  • Bad service 3rd or forth time now
Loss
$175
Preferred solution
Full refund
New Reviewer

Call on previous ird3r]]

Refrigerator received with dent and scratches. Delivery guys damaged house, totally unsatisfied. Having to call multiple times for resolution.
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ID
#3057795 Review #3057795 is a subjective opinion of poster.
Location
Lehigh Acres, Florida
Loss
$300

I am still waiting for someone to install my fence no one has contacted me yet

I am pissed I purchase a fence in June and no one called me back about nothing or inside came out about doing anything about it
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1 comment
#2090525

You fail to say if you have contacted them and what their response was.

ID
#3054682 Review #3054682 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland

Dogs in store

Never see dogs in Menards, must be more of a respect the law, common sense, "the world doesn't revolve around me" type of customer. Dogs in stores are a big liability, employees shouldn't fret over hurting a few feelings in order to protect the majority of shoppers

User's recommendation: Menards is a dog free zone.

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1 comment
#2090529

Most dogs you see in a store are very well behaved. I would much rather see them in a store than the kids some parents let run all over the place while they shop.

ID
#3054427 Review #3054427 is a subjective opinion of poster.
Location
Denver, Colorado