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Lowes in Cartersville, Georgia - Sloppy work

2.6
Details
Lowes - Sloppy work
Lowes - Sloppy work
Poor work. gutters damaged trash left in yard. Piece of old roof left hanging in gutter. I took 2 pictures there are lots more damage trash.
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1 comment
OutlyingZorse
#1753787

Who was the roofing contractor? Was it Ozark Roofing by chance? We have recently gotten the shaft by Lowe's.

Review
#1401825 Review #1401825 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
Lowes - Lowe's don't price match their own company price
Lowes - Lowe's don't price match their own company price
I bought a light fixture at Lowe's in Northeast for $99.99 and they sent me to the other Lowe's in Warrington because I needed two of them. I had to travel 15 miles and cashier charged be $30 more. So I showed the receipt for the exact same light I purchased at other...
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Review
#1399950 Review #1399950 is a subjective opinion of poster.
Product
Reason of review
Pricing issue
5.0
Details
Lowes - My dog is my family
I love that dogs being treated more like family. However, i think ppl who have aggressive dogs, fleas, who cannot hold their bladder, and the willing to *** should be courteous and keep their pet home. When i shop, i avoid as many ppl as possible unless someone shows a...
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3 comments
Anonymous
#1606854

I do not shop in pet friendly stores and lowes likes pets more than customers so i take my business to menards no pets store better prices

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Review
#1398117 Review #1398117 is a subjective opinion of poster.
Featured
1.0
Details
Lowes - Damaged my home during delivery of refrigerator
Lowes - Damaged my home during delivery of refrigerator
Lowe’s Home Improvement - I have called Lowes twice and am now sending an email. The service I received from Kimberly Brewer in your claims department is provoking. She is rude, talked over me, refused to transfer me to someone else more polite or could answer my...
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4 comments
Anonymous
#1591730

Lowe's doesn't have employees that do installations. They contract it out to a third party.

That third party is who your complaint is against, which is probably why they aren't dealing with you. If you sue them, you will lose. You need to sue the company that actually did the installation.

It's in your contract. Read it.

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Review
#1392773 Review #1392773 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.8
Details
Lowes - Worst Installation Ever
Do not ever go with Lowe's for an Installation as they use Installers that are not certified. My Generator has not worked from the 1st day it was Installed. Lowe's wants us to allow the original Installer back to correct 2 things that they say are wrong with the...
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Review
#1388977 Review #1388977 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation

Update by user Nov 07, 2018

Over a month has gone by and the leak issues have not been corrected. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected. I believe that they purposely side step the permits knowing that...

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1 comment
Anonymous
#1672632

Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Now I understand why Lowes terminates so many contractors, They do not check out their work and when there is a problem they just fire them with no resolution to the consumer.

Review
#1376781 Review #1376781 is a subjective opinion of poster.
Reason of review
Bad quality
DO NOT BUY COUNTERTOPS FROM LOWES!
DO NOT BUY COUNTERTOPS FROM LOWES!
DO NOT BUY COUNTERTOPS FROM LOWES!
DO NOT BUY COUNTERTOPS FROM LOWES!
I purchased solid surface counters from Lowes and it's been a nightmare. The countertops were a disaster. Its of all they the installer left oily smudges all over the counters that took me days to scrub off. Then I noticed all of the other defects. They were poorly...
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3 comments
Anonymous
#1654067

We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati ca.) on 3/4/2016. After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.).

All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. The silestone countertops were installed by counter fit on 3/28/2016. Fast forward to thanksgiving 2017 - yes, a mere 20 months after the installation. While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink.

This spot of the counter top is in what we refer to as "no mans land" meaning the only thing you place in the corner were the crack is located is a picture or napkin basket. No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. Just for the record my house was built in 1952 so I am not going to buy the "house settling" story. No worries I thought (big mistake), we have a 20 year warranty and it has only been 20 months....

No problem - right? Absolutely wrong. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the *** product and *** warranty they have sold and installed in your home - that's customer care at its best. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number.

Silestone (cosentino) advised that the installer - counter fit would need to come out and inspect the crack. No problem, just let me know when and I would be there. Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. I have over a dozen emails for exactly 1 year where I am trying to get some sort of response from any of the 3 companies that profited from this transaction and none of them have responded.

Today I sent yet another inquiry in regards to the warranty and finally received a response from counter fit that the warranty claim had been denied as it was "not a manufacture defect"..... What?...ok...what is it then is my question with no response. I guess a crack in an expensive counter top stone is normal after 20 months? After reviewing online complaints (complaintboards.com) this seems to be the norm for these folks at silestone......issue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim.

No one came out and inspected the crack. The claim was just denied after the silestone countertop cracked within 20 months of install.

Please stay away from all 3 companies stated above as they all are dishonest companies that need to learn a lesson in customer service and honest dealings. Buyer beware.

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Review
#1368404 Review #1368404 is a subjective opinion of poster.
Reason of review
Bad quality
2.5
Details
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Lowes - Misleading sales in store
Asked to speaker department manager about prices. His comment to me was cooperate handles prices. If I have a problem with it this why LOWES has lawyers on lawyers for problems like this and walked away
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2 comments
FrozenToucan675
#1668567

Misleading install date date. When I paid for install date, sales tep added two weeks to contact.

When I questioned it, she said its just an estimate. I was told install would be 4-8.

Rcvd a call from installers on 4-3 stating earlest they could install was three weeks from 4-3. So, just Know you will not get what you contract and pay for!

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Review
#1368024 Review #1368024 is a subjective opinion of poster.
Reason of review
Pricing issue
2.4
Details
Lowes - Tile order all screwed up
Went with my mom to purchase tile for my house. My mom made the purchase for me and we specified that the tile would need to be delivered to my address. The staff told us they didn't have enough tile at the store to complete my order so they said they would call me...
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2 comments
Anonymous
#1566487

Update: today a staff from Lowes called and informed me that they had decided to refund my money. Then, she said that I could just pay for my order over the phone and that she would just pull my order from other stores and have them delivered.

This makes no sense to me at all. I had not asked for a refund although I had been damn tempted to. Why would they refund my money and then call me to ask me to pay for my order all over again? This sounded so shady and now I have a really bad feeling about this situation.

I only need three pallettes of tiles with matching dye lots, this shouldn't be this difficult to accomplish. Anyway, I told the staff that I would have to confirm that a refund had been sent and credited back onto my debit card before arranging to pay for the order all over again. I explained that I did not want to be charged twice for the same order. Well, I called my bank and the customer service rep with my bank informed me that a refund had not been credited to my account and that there was no refund pending from Lowes.

So, I called Lowes and asked to speak with the same staff member that had called me earlier to inform me about "the refund." apparently that staff was on a lunch break so I will have to try again later. I am so tired of dealing with this. Why cant they just get the order right, pull the correct 3 pallettes with matching dye lots, schedule the delivery with me, drop off the correct order to the correct house and also it would help out a lot if they sent a sober delivery driver.

The last delivery driver reeked of alcohol and sounded confused. To be continued

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Review
#1356630 Review #1356630 is a subjective opinion of poster.
Reason of review
Problem with delivery
Featured
1.0
Details
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Wilson Ellis out of Estero, Fl Baker Roofing Inc. Worst roofing job in my neighborhood. After the hurricane, we couldn’t get a local roofing company. Went through Lowe’s figuring they would vet the roofing company. 3 months later and we have a roof that was installed...
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Review
#1342777 Review #1342777 is a subjective opinion of poster.
Reason of review
Bad quality