Rating: 2 Stars Clear all filters (490 of 4839 reviews match)
Filter by rating
filters
Product:
Show
Rating:
2.4
Details
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
View full review
2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

View more comments
Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service

Lowes in Staten Island, New York - Bad service

2.2
Details
Paid close to 19,000. For roofing, gutters, soffits and fasia. Start date was changed a three day job turn into 3 weeks. They didn’t finish . Left holes where they weren’t any before didn’t do the soffits, put in 3 gutters. They were schedule to do 4. Took piece of the outside trim off and didn’t replace. Came back still only did part of the soffits patched up one hole left another with left over vinyl. Customer service sucks. Says same people have to come back because they were contracted. I told them they had a chance to correct issues. Drip vinyl installed around the edge of the roof was not nailed. Falling off when it’s windy what do I ? Took loan against pension for this I paid cash.
View full review
Review
#1547769 Review #1547769 is a subjective opinion of poster.
Reason of review
Order processing issue
1.7
Details
After buying 3 disposals in less than a year, i Upgraded to the best they had. They would no longer replace the old ones. The new one lasted exactly 1 month and they refused to repair or replace it because they said it was obviously installed incorrectly because I was...
View full review
1 comment
Anonymous
#1685933

Something sounds odd if you have gone through 4 disposers within a year. Are they being overloaded?

Run without water? My guess is that it is being abused rather than their being defective units.

Review
#1534105 Review #1534105 is a subjective opinion of poster.
Pros
  • Variety
  • Location
Cons
  • Customer support and quality of appliances
Reason of review
Poor customer service
Loss
$1400
Preferred solution
Trade with Home depot or other stores
Tags
  • Lowes Does Not Honor Warranties
1.9
Details
I ordered a stove, was sent an email stating delivery date. Has come & gone a week & a half now. Every time l talk to them get a different story. Will be last time l order anything not in stock at the store
View full review
1 comment
Anonymous
#1683521

Finally, someone who realizes buying from stock is the only way to go if you need an appliance right away. Stores have no control over the manufacturers delivery.

If the manufacturer has the appliance in their warehouse it will usually arrive in about a week. The bad thing is that if they are out of stock they just backorder the appliance and don't notify the store of the delay and the only way the store knows when it will come is when it shows up on their shipping dock.

Review
#1528929 Review #1528929 is a subjective opinion of poster.
1.5
Details
Should have received $40 and $10 gift cards from sherwin williams paint rebate said that it couldn’t verify my purchase even though I entered the receipt information correctly. Also unrelated but I have purchased a brand new riding mower that when they sent did not run...
View full review
1 comment
Anonymous
#1682246

Did you ever think that there might be user error if 2 mowers don't run right? Did you put oil in them?

Are you using fresh fuel rather than gas that has been sitting around for a long time? Are you using the choke properly?

Review
#1527704 Review #1527704 is a subjective opinion of poster.
2.2
Details
There is no associates to help in the store at all. Some departments have only one person covering three departments. Then you have to wait over several minutes up to 45 minutes to have a product that they have in their topstock area then find someone who can drive...
View full review
4 comments
Anonymous
#1687381

I disagree that local means good service, has anyone tried to get estimates without having to beg them to come out. And since they are small they do not always seem to care about service either. What is happening is we have generations of the “you owe me” and “I should not have to do that it is outside my job description” people in the workforce that just do not understand that the customer is the reason for your job not the reason for your problems

View more comments
Review
#1516218 Review #1516218 is a subjective opinion of poster.
Pros
  • Store
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
customerservice

Delivered new oven, driver broke front 2 legs installing we did not see it until after he got our signature. lowes said too bad

2.2
Details
bought new frigidaire oven,2-19 driver delivered it and was having trouble handling it by himself. Sure enough after getting our sinature he left. That evening when got home noticed it was not level, got down and looked underneath it and 2 legs were broken. called Matt at claremore, Okla. store, he promised to get someone out here to inspect it the next day, no show. Went to lowes store next day no one able to help with it had reciept. Went home disputed it on cc, lowes finally showed up today 4-1 and said to call frigidaire, they could not help us, they did not have parts. I cannot imagine if i ran my business like this. What can we do here lowes inv 98881.
View full review
Review
#1505298 Review #1505298 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$775
Preferred solution
Full refund
1.5
Details
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen
Lowes - Destroyed our Kitchen

Update by user Mar 26

It's a 4,000 dollar loss not 4.

Original review posted by user Mar 26

We had a pipe burst and our kitchen needed to be remodeled. We hired lowes to do it. When their contractor got in to the renovation they found mold in our walls. Lowe's Manager, Wayne, told us we had to get approval for their contractor...
View full review
2 comments
Anonymous
#1697636

Like the other person said, look for a place that offers free consultation with an attorney/lawyer and hope you have all necessary paperwork and emails from this Lowe incident. We're having an issue with Lowe's ourselves...this company needs to go out of business.

It's unacceptable for a store this large to associate themselves with unqualified contractors and to keep zero records of jobs being done. It would seem they are hiring cheaply and sucking dry their insurers by fixing unnecessary problems (poorly at that).

View more comments
Review
#1500281 Review #1500281 is a subjective opinion of poster.
Cons
  • Contractor
  • Broken dishwasher
  • Install
Reason of review
Bad quality
Loss
$4
Preferred solution
For them to come fix the areas causing the damage or a full refund so we can hire someone to fix the damages.
Tags
  • Lowes cabinet installation
  • Kitchen Remodeling

Lowes in Capital, Illinois - Tile installation estimate

2.4
Details
Lowes - Tile installation estimate
Bought tile from Lowes. Got an estimate for installation and removal of old tile/carpet. They wanted almost $11,000 for a 915 square foot install!!! That did NOT include the cost of the tile for which we had already shelled out $3800. Once I received the estimate which only showed a total amount, I requested a detail of the charges and found I was being charged roughly double the amount they had stated for installation. In addition to finding hidden costs, it appeared they were padding the costs of installation and removal, if not out and out double charging for it! Needless to say, I decided not to use Lowes for my tile job.
View full review
Review
#1497774 Review #1497774 is a subjective opinion of poster.
Reason of review
Pricing issue
2.0
Details
I am not pleased with how my return at Lowe’s went today I am a general contractor and after working on irrigation assignment for past six months I had accumulated a lot of plumming pipes this cashier at the return desk did three separated transactions of gift cards to...
View full review
3 comments
Anonymous
#1663449

Get a MyLowes account. It will keep a record of your purchases so the cashier can just scan your card when you return stuff and you won't have to worry about keeping track of all those receipts.

View more comments
Review
#1488243 Review #1488243 is a subjective opinion of poster.