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Lowes review in Jacksonville, Florida: Vanity & Bathroom Remodel

Lowes review - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never showed up or called. Their boss had sent them to another job. Lowes promised to send someone out to hang a toilet paper holder they forgot to order and never did. The toilet was installed with the shutoff valve so close, it's no longer usable. Overall the quality of the work was good.
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Review
#1417434 Review #1417434 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.

Lowes review in Elmira, New York: Exchange store credit? SOMETHING !

1.2
Details
I had a water tank blow it my house to inside water lines a sink in a tub needed repair I'm not going to do it at Lowe's now. The first time I came up I spent over $315 cash. Second time I came up it was $74 third time I came up within 24 hours a bit it was a hundred in for cash. I'm on my last leg in the basement I needed the right size fittings I did not get the right size fittings I have 1/2 inch I needed 3/4 I had a ball valve it was a half inch I needed 3/4 I needed more copper tubing I needed more elbows I need more shut offs and I needed more shark bites well I can exchange them without a receipt really dudes?! I'm so flustered right now I have my whole house down with no water no hot water, and you guys won't exchange any of it are you kidding me right now I've got over $70 in one little bag and I have spent over 500 at Lowe's cash now I find out I have to call an 866 number then I have to leave my name my license my whatever are you kidding me while I go without any water whatsoever because you guys won't even exchange something or give me store credit I'm not going to go anywhere else with it what am I supposed to do with the wrong parts what is that you say you're going to refund you say you're going to exchange you do none of that whatsoever.! Listen general public heads up go to Home Depot might be a little pricier they might not know what they're talking about sometimes but you know what they will make it right they always have thanks a lot Lowe's I really did have a good standing or so I thought but things change call me love to hear from you 607-684-1399.
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1 comment
Anonymous
#1608700

You need to hire a plumber that knows what they are doing as it doesn't sound like you are in control of your project. Yes they are going to want a receipt before the give you a refund for $70 worth of fittings you could have walked out with in your jacket pockets. Do you expect Home Depot will be any different.

Review
#1417135 Review #1417135 is a subjective opinion of poster.
Pros
  • Variety of choices i had

Lowes review in Beaverley, British Columbia: Damage hardwood floors

1.0
Details
Bought a refrigerator from Lowe’s and they delivered it My husband told them to take the doors off the refrigerator it would make it easier to take up the stairs but no they wouldn’t I also told them three times be careful of my hardwood flooors Well when they were bring it up the stairs I looked down and they had gouged my front entry hall then at the top of the stairs they decided to take off the doors and gouged the landing no blanket under it also moved it into kitchen and gouged kitchen floor They also while lifting it up the stairs marked every stair nose coming up My whole house is engineered hardwood except for the bedrooms I have been trying to have them deal with this for a month Talked to manager three times the girl at the store that is supposed to be dealing with this three times and head office emailed three time I feel like I am getting the run around They completely ruined my floors and I am very particular about my floor WHAT A HASSEL I wish I had of gone to Home Depot at least they have professional delivery guys
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3 comments
Anonymous
#1613410

If those are the issues that your home presents then you should be understanding that not only are you requiring someone to do something that you wouldn't do but you are also the cause of the increased difficulty strain on said persons. If it's not a straight in and out job then do it yourself because then when you nick every single step going up your stairs then you'd understand.

Anonymous
#1608267

Where did you get the idea that Home Depots delivery service is any more professional than Lowes? I take it you haven't looked at the complaints about Deliveries from Home Depot on their board.

Anonymous
#1608112

Home Depot uses the same delivery compay as Lowe’s.

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Review
#1416075 Review #1416075 is a subjective opinion of poster.
Service
Lowes Home Delivery Service

Lowes review in Warren, Pennsylvania: Zero support with poor installation of vinyl siding.

1.5
Details
Contacted Lowe's about siding falling off after less than 4 years but got nothing but a runaround. They are no help in fixing the problem.
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Review
#1415732 Review #1415732 is a subjective opinion of poster.
Service
Lowes Siding Installation
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Deliver product or service ordered
Tags
  • Contractor Errors

Lowes review in Olympia, Washington: Would not give military discount

1.0
Details
I was at Lowes today who always advertises a 10% Discount for military veteran's I know Home Depot offers it as well. However today even after showing my Veterans ID card the clerk said you are not in the system so we have to put you in again. Which apparently would take some time. I know it isn't worth the hassle although a long time customer and never having the problem regarding the discount in the past I'm done with Lowes.
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4 comments
Anonymous
#1607234

It’s a better system now. We used to have to show our military ID every time we checked out, then we had to wait a few minutes for a manager to come and approve it.

Now, It is tied to my mylowes card. The cashier scans my card and it automatically gives me the discount.

I can now also get the discount when I buy something online and use the self checkout. Go to the customer service desk and they will help you register, it only takes 5-10 minutes.

Anonymous
#1607161

Where are you going to shop? Plenty of vets crying about not getting discounts at Home Depot as well. Don't know where you get the idea that you are entitled to a discount and don't think you have to follow the stores policy to get one.

Anonymous
#1607288
@Anonymous

I did follow the stores policy and showed my valid military ID I have never had the problem with Home Depot. It is not as much about the discount as the principal no offence but I'll gladly take my business elsewhere

Anonymous
#1613411
@Anonymous

No their policy is to set up an account and you refused. Get your facts straight before you claim that you know what you're doing.

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Review
#1414314 Review #1414314 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Loss
$10

Lowes review in Tipp City, Ohio: Poor workmanship

8 years ago a Lowes contractor put a 25 year roof on our home. It leaked and the vents had to be redone. They extended the shingles down so far I could not get my hand in to clean the spouting. Recently a whole section of the roof came loose and slid to the ground. An inspection showed cracks all over the roof where other slides were starting. After contacting the store, then corporate we got no help. They would no even come to look at the problem. I will never buy there again. Gail Stickelman
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1 comment
Anonymous
#1613414

Obviously they contract to the cheapest contractors in town. I'm sure you were super excited about that couple thousand dollar cheaper price for materials and labor. You get what you pay for.

Review
#1414144 Review #1414144 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Quality
  • Customer service
Reason of review
Poor customer service
Loss
$10300
Preferred solution
Let the company propose a solution

Lowes review in Crestview, Florida: Delivery FAILS

Ordered $1500 worth of supplies to redo my mothers bathroom. Lowes gave me an delivery date of 2 Dec.2018 (sunday) They called that sunday wanting to reschedule for Monday 3 Dec. 2018. Well supplies have not been delivered as of the time of this complaint. Now they are asking to deliver on 4 Dec. So I have to push my contractor back a day. I spend a few thousands dollars at Lowes online and in house each year. this has been the worst service I have ever had. I have never experienced this from HomeDepot or Steins. This has been a frustrating experience, and the folks at the LOWES store in Sulphur, Louisiana are treating it like its really no big deal. The fact that someone had to take a vacation day to be there for the arrival of the supplies that have not made it to the address as of the time of this complaint at 4 pm EST 03 Dec. 2018. I did inform the manager that Stephen that I really didn't want to make this formal complaint, but if I don't make this complaint, the problem will not get resolved. If I could get this service a negative star I would, but they only allow 1 star rating. that's too high of rating at this point. Disappointed with the LOWES brand right now.
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Review
#1414135 Review #1414135 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes - Review in Supermarkets and Malls category from Winston Salem,North Carolina

1.6
Details
Associate attacked a manager grabed her breasts.. HR gave the assaultd option of Letting it go or havimg him fired
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Review
#1413977 Review #1413977 is a subjective opinion of poster.

Lowes review in Miami, Florida: Management

2.5
Details
Although the people are nice the leadership is terrible. The garden shop looks like a refuge for plants. when I talked to the manager of the Garden Center he was nice, but it was obvious the place was run down. I also went to Buy a Christmas Tree. There was only 5 or 6 trees only a few had lights and none of them seem to work. I couldn't get any help so I guess I will have to go to Home Depot to get the Tree. If something isn't done with this Store it will not last much longer. I always liked Lowes because even though they were a little more money they had good service.
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1 comment
Joseph M
#1606502

I hope that Lowes can find leaders for the Homestead store that can correct the poor condition of the store

Review
#1413597 Review #1413597 is a subjective opinion of poster.
Pros
  • Lowes stores
Cons
  • Service

Lowes review in Hagerstown, Maryland: Drenched by Flower Pot at Garden Center

Pulled a large pot of water download for me. Just had foot surgery. In surgical shoe. Lowe's local staff treated me horribly. Water got into my Galaxy Note phone. Ruined the speaker. Lowe's said no one saw me pill pot off shelf which had no roof. Many employees saw me wet. Offered no help. Basically called a 67 year-old woman with a $10,000 credit limit with Lowe's a liar. Local mgmt unprofessional. Efforts to contact corporate management through certified mail failed. Life long cust. Their loss. Msny home projects planned to get house ready to sell. No wonder they sre closing stores.
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3 comments
Anonymous
#1606980

I didnt quite understand your first sentence.

Anonymous
#1606766

Ok so you got wet, so what. That’s called life.

It’s NOT their fault directly that you got yourself wet. Indirectly yes as it was on their property. But face reality that is a ACT OF GOD. No ones fault directly and some common sense on your part would have prevented the situation.

A open roof means rain will get in. If the pot was over your head then you should have had a employee get it for you. It’s not about your credit limit but your age does factor in. At your age you would think a smidge of common sense would apply.

Get over it because sometimes in life we have to live with the choices you have made. The only person you should be mad at is yourself. Trying to use your age, financial status, or any future potential purchases is not going to cause them to do anything but laugh at you.

You did this to yourself on their property. That doesn’t make it their fault.

Anonymous
#1606618

Was this in an outdoor garden center where the rain can hit it? If so water is so meting you might expect to be in a pot you pull off the shelf. Just a fact of nature.

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Review
#1413559 Review #1413559 is a subjective opinion of poster.
Service
Lowes Customer Care