3007 US-190, Hammond, LA 70401, USA
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Customer service
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Exchange, Refund and Cancellation Policy
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1 comment

We order on the web with delivery, it never came, they told us to just come to the store and pick it up and when we went to pick it up in the store , they did not have it. We had to find it elsewhere.

I asked for a refund and received it, but I am STILL waiting for "Senior Store Management" to refund the delivery charge. Really?

I have NEVER dealt with such a run around from a company as big as #Lowes ever before, it is shocking and completely disappointing, I will not EVER shop online with them again, and it has tainted my view of them in person as well. I will not let this go, it is just wrong.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $65.

Preferred solution: Full refund.

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Mount Laurel, New Jersey, United States #1290299

Since you bought this on-line, you obviously used a credit card. Just contact your credit card company and challenge the charge. Do it soon as you only have a limited time to challenge a charge.

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