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New Reviewer

Missing Pay Check

Ive been waiting for my June pay check. It should have been deposited into my account on July 1,2022 its note August 30, 2022 i find this to be absolutely unacceptable!!!
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ID
#3905196 Review #3905196 is a subjective opinion of poster.
Location
Boise, Idaho
Pros
  • Purchasing
Loss
$266

Problems with online order. No-one answers the phone to correct the problem.

No-one answers the phone. Called multiple times. You should hire someone to do that. Very frustrating. Could not resolve my problem.
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ID
#3902303 Review #3902303 is a subjective opinion of poster.
Location
Oakland, California

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New Reviewer

Can’t get anyone to answer phone

Cant get anyone to answer phone *** you cant even submit a complaint!!! !!! !!! !!! !!! !!! !!! !!!

User's recommendation: Answer the DAM PHONE.

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ID
#3901628 Review #3901628 is a subjective opinion of poster.
Location
Holley, New York
Preferred solution
Be able to log into my low’s account
New Reviewer

To register my military service

I have faxed a copy of my DD214 to Lowe's and would like a response as to whether my paper work has been accepted and my veterans discount will be honored. James Rose 410-274-****.
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1 comment
#2242095

You have to verify your service through iD.me. Then you have to create a MyLowe’s account online. You can’t fax anything to Lowe’s.

ID
#3899168 Review #3899168 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

My shed!

In the summer of 2018 we ordered a shed but I need to know what I can do because the builders did not use treated wood on the base of the shed and the wood is rotten, Thank you, Liliana Popa
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ID
#3899789 Review #3899789 is a subjective opinion of poster.
Location
Orland Park, Illinois

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Fridge installation.

Update by user Aug 28, 2022

So far I've talked with customer service who connected me to the store manager.He says he has signs in the department and has trained his staff to instruct buyers about the shut off valve behind the fridge. I did not see any signs in the store, and the salesperson who...

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1 comment
#2241482

I went to the Better Business Bureau website and there are LOTS of recent complaints against Lowes Clearwater Store, some of them about the exact fridge I bought. I am going to ask for a refund. I'm afraid to try to work with them for anything as expensive and important as a refridgerator.

ID
#3898613 Review #3898613 is a subjective opinion of poster.
Location
Clearwater, Florida
Loss
$175

Fraudalent Email Received from Lowes

Sent the fraudulent email to Lowes. Did not hear back from them. Want to be sure that my checking account was not charged with the amount in the email.
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ID
#3896122 Review #3896122 is a subjective opinion of poster.
Location
Waynesboro, Virginia

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Poor customer service, delivery unreliable, appliance delivered doesn’t work, lied to by manager

Lowes - Poor customer service, delivery unreliable, appliance delivered doesn’t work, lied to by manager
Lowes - Poor customer service, delivery unreliable, appliance delivered doesn’t work, lied to by manager
I purchased a washer dryer combo - they hauled away my old one which still worked but not spinning fast enough. The new one did not work on the very first day. I called with hours to ask for my old one back. No one was able to get it back. They couldnt get another new...
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ID
#3895592 Review #3895592 is a subjective opinion of poster.
Location
Egg Harbor Township, New Jersey
Cons
  • Service
Loss
$1749
Preferred solution
Deliver product or service ordered

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New Reviewer

Unusable product w no customer service support available

Lowes - Unusable product w no customer service support available
Bought a highland stick vac 8 months ago and was using it on a job site where the power adapter was left behind. Need to replace it but after several calls with no advice or support of how to replace then going online and googling for help where only Amazon comes up having them when in fact so far after purchasing 2 cords neither will fit despite stating online they will. I suggest that no one should ever buy a non brand no make small appliance from Lowes because they are worthless if the slight problem should arise.

User's recommendation: Forget Lowes for non name brand items because Lowes will NOT back them up for service and replacement.

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1 comment
#2241366

The problem isn't buying a cheap no-name product from Lowes. The problem is buying cheap no-name products period. As you can't seem to get parts anywhere do you really think in matters where you bought it from?

ID
#3893477 Review #3893477 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Preferred solution
Full refund
New Reviewer

Would not honor change in its own price, cheating me out of $1000