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Lowes in Naples, Florida - Baker Roofing Inc.

1.0
Details
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Lowes - Baker Roofing Inc.
Wilson Ellis out of Estero, Fl Baker Roofing Inc. Worst roofing job in my neighborhood. After the hurricane, we couldn’t get a local roofing company. Went through Lowe’s figuring they would vet the roofing company. 3 months later and we have a roof that was installed by amateurs at best. No way were these guys trained roofers. The roof leaked into five rooms causing more damage. Lowe’s won’t even return our phone calls. Baker roofing company’s warranty isn’t worth the paper it’s written on! Buyer be aware. Now we have to pay a real roofing company to come in and install another roof. Lowe’s and Wilson Ellis are not recommended. Stay far away.
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Review
#1342777 Review #1342777 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes - Fantastic

5.0
Details
Lowes - Fantastic
The contractoe for my privacy fence is the absolute BEST. Jim and his crew went above and beyond my expectations. They take PRIDE in what they do. They are super nice and clean up. I am so happy with my fence and have so many compliments. I highly recommend them.
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1 comment
SympatheticSawfish
#1544706

This picture was before completion. When it was done perfection.

I put the wrong picture up. Trust me worth every penney best fence I have seen. Arrived when they said they would and finished .

this was a tricky area to do had a lot of dips and tight areas to work. Thank you to Jim and his crew.

Review
#1335878 Review #1335878 is a subjective opinion of poster.
Reason of review
Good quality
1.0
Details
Lowes - Fence installed on wrong property
Lowes - Fence installed on wrong property
We had a vinyl fence installed around our community and the Lowe’s installers, installed it on the wrong property. And they now want us to pay over two thousand dollars to move it. Plus they were seen by a witness, of moving the survey stakes, that landed the fence on...
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5 comments
Anonymous
#1545614

I’m assuming the community has Home Owners Association set up. If so, hire a lawyer to represent the HOA and let them deal with it.

Save yourself the headache. They will blame the Surveyor, the surveyor will blame them A good Attorney will sort it out and know who to go after.

Typically Lowe’s will use any means to put you off. But they seem to move relatively quickly when a lawyer gets involved.

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Review
#1335810 Review #1335810 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution

Lowes in La Plata, Maryland - Poor carpet installation

2.1
Details
Lowes - Poor carpet installation
Lowes - Poor carpet installation
Lowes - Poor carpet installation
I had Lowes install carpet in my home. We got high quality carpet and paid over $8,000.00. After 15 months the carpet developed rolls and ridges due to poor installation. Lowes has a one year warranty but many carpet issues develop after the 12 month warranty. I called both the local and corporate office and they were unwilling to budge on the installation issues. They didn't even acknowledge that they would look into the subcontracted installers, so the chance of this happening to someone else is a possibility. The installers did not even use a power stretcher, only a kick stretcher. At the time I thought this was a normal installation practice. After speaking with REAL professionals, I found this is a low budget install. Do not allow Lowes to install carpet in your home.
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1 comment
Anonymous
#1543975

that's because the only carpet installers that are willing to work for Lowe's are apartment carpet installers. But what did you expect from a "discount home improvement warehouse"? Top of the line service?

Review
#1334686 Review #1334686 is a subjective opinion of poster.
Pros
  • Store layout
Cons
  • Installation subcontractor
  • Installation
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Lowes - Carpet installation completely wrong and no satisfactory resolution

1.0
Details
Lowes - Carpet installation completely wrong and no satisfactory resolution
Lowes - Carpet installation completely wrong and no satisfactory resolution

Update by user Sep 24, 2018

Finally we gave up with Lowes and signed paper with just 24% refund. But it been 2 months we haven't received our check.

There is no clarity that when I am going to get or will it get reissue if lost.

The person who is working with us is neither responding to our calls or emails. We just get automated response saying will get back to you after 6 days but no clarity on what's going on.

Original review posted by user Aug 17, 2018

My husband and I purchased a house last yr in 2017, we wanted to do house improvement/upgrate in the new house so we did some research in carpet purchase and narrowed down Lowes however Lowes did not meet our expectation at all, its so frustrating that its been 5 months now and the issue is not close to resolution. we bought carpet from Lowes at Raleigh store around 5 months ago , contractor came in the morning , after doing installation in the whole house at the end of the day they informed us that there are two different shades in the carpet and that some one will contact us shortly since contractor will report this issue with pictures and report. since then our struggle is still on, no one ofcourse contact us and we are at point that we are literally being pass from one team to another, from different people from store manager to CPD and now to sales installation team to get this resolve and yet there is no follow up and status of what is still same. its sad that we trust and choose Lowes for the business and paid upfront $6000 . This was absolutely not expectated from one of the reputed company although I am conceived now I should rather warn my friends, family, co-workers and neighbors not to purchase from Lowes. Lowes contractor lied to us and informed us about the two shade after the insallation. its been 7 months now and there is no satisfactory resolution to this situation.
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Review
#1331991 Review #1331991 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$6000
Preferred solution
Full refund

Lowes in Waldorf, Maryland - Theft by deception.

1.0
Details
Lowes - Theft by deception.
Lowes - Theft by deception.
Lowes - Theft by deception.
Lowes - Theft by deception.
Purchased floor tile job. Job not completed. Since I was charged labor for materials sold I want a refund for what was not installed. Cant get it. Been over six weeks. Poor job. Tiled in range plug. Installed quarter round when cabinets were not complete. Job was not completed. Mastic on closet doors front door and mat. It has been over six weeks and hours on the phone with no customer service. I have had three people from the executive complaint department and still no help. I keep telling the same story with the same results nothing. I may have to go file charges of theft by deception to get my money back.
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Review
#1327399 Review #1327399 is a subjective opinion of poster.
Cons
  • Chasing a refund for labor not completed
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction

Lowes in Springfield, Massachusetts - Don’t use for fence installation!

1.0
Details
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
It’s mid-August, my fence installation job started in June. After 4 days of work and installing a gate that doesn’t even open (among other issues), it’s been 2 months since someone has been back to fix and finish the installation. I’ve called numerous times, asked for managers, visited my local store.. not one time has a single person, a manager, coordinator or my salesman, returned my call or gave just a courtesy call to provide a status update and act like they care. Do yourself a favor and avoid the headache of dealing with Lowe’s.
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3 comments
Anonymous
#1537965

I am having a similar experience here in Virginia over fencing materials and installation!!! Very frustrating... I will NEVER step foot in another #Lowes store!!!

Anonymous
#1537493

I will fix it all for $5.00 and send the invoice to Lowes

Anonymous
#1537477

This is because the contractor they hired to do your job found out he was going to make 40% of what he would doing his own jobs and quit on them. Happens every day.

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Review
#1326844 Review #1326844 is a subjective opinion of poster.
Reason of review
Order processing issue

Lowes in Piscataway Township, New Jersey - Don’t use them for anything you may need them to install

1.0
Details
Lowes - Don’t use them for anything you may need them to install
Do not use Lowe’s for any projects you may need. I went to Lowe’s because I was sent a coupon from them from the US Postal service because I recently moved. The coupon was an extra 10% off new shades and 9 shades installed for $99(see attached picture). I setup a survey which I paid $35 for to have someone come to measure. I go to the local store in Piscataway NJ a few days later and am told the person who does blinds is not in now that I should come back tomorrow. I come back tomorrow and the rep I see recommended he send someone out to the house again to take measurements for an “outside” mount installation because there are more choices. The 2nd surveyor comes a few days later and I go that night to the store and an associate helps me. My wife and I are there for almost 3 hours and then suddenly on the associate’s computer it comes up almost $900 for installation and he doesn’t know why it’s coming up. He calls a manager on the phone (who never came over) and gets no help or information. He’s grabbing associates from plumbing and flooring departments to help him and no one can figure it out. The store was closing at this point and he says I will get a call back the next morning which I never did. Two days later I call Lowe’s corporate and explain the situation to a manager there and again I’m promised a call back from “senior management” within 24 hours and no one calls. DO NOT USE LOWES FOR ANY OF THEIR SERVICES OR YOU’LL BE WASTING YOUR TIME.
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3 comments
Anonymous
#1543304

This coupon does not include installation. This is just for the blinds. You'll get 10% off if they're in stock blinds and another 5% off if you get special order blinds.

Anonymous
#1539921

New mover's coupons are not valid on: LowesforPros.com; previous sales; multiple transactions; purchase of services, installation, or extended protection plans; gift cards; Weber products; Dacor, ICON, Fisher & Paykel, Monogram, Smeg, or Liebherr brand appliances (some brands not available in all markets/stores); or clearance appliances. Customer must pay applicable sales tax.

Anonymous
#1539015

I see nothing in the coupon that mentions installation.

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Review
#1325641 Review #1325641 is a subjective opinion of poster.
Reason of review
Pricing issue

Lowes - Worst shed installation experience EVER!

2.8
Details
Lowes - Worst shed installation experience EVER!
Lowes - Worst shed installation experience EVER!
Lowes - Worst shed installation experience EVER!
Lowes - Worst shed installation experience EVER!
Lowes - Worst shed installation experience EVER!
Lowes - Worst shed installation experience EVER!
We bought a $2,500 + shed from Lowes and had them deliver and install. 1st, i understand there is a LONG wait for installation due to its summer, so popular time to get one. But we had to wait about 6 weeks to have it installed. Then a contractor hired from Lowes to install. He put it up wayyy too high, it was not really leveled that well, and there are SOOO many gaps and places that the wood isn't even nailed to the rest of the floor/sides/roof. We will NEVER buy a shed from Lowes again!! Way too overpriced for the cheap materials used and terrible installation!
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2 comments
Anonymous
#1534815

Sheds aren't made to be completely weather proof. If you want that then you can grab some spray foam and seal up the cracks yourself.

Anonymous
#1528209

That even looks flimsy and crummy from here ...

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Review
#1315444 Review #1315444 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes - Happy kitchen remodeled

Lowes - Happy kitchen remodeled
Lowes - Happy kitchen remodeled
Lowes - Happy kitchen remodeled
Total remodeling of the kitchen. Bought all appliances and cabinets from lowes. Knocked down a wall. Now open concept kitchen. Very happy. Lowes had very good contractors that stayed for the entire job. Lowes employees, Elizabeth and Adrian were very nice to work with
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Review
#1314346 Review #1314346 is a subjective opinion of poster.
Reason of review
Good quality