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Lowes Staff Review

5.0
Details
We were at your store on rt 38 Lumberton looking at refrigerators; Kyle your employee was the best! He answered so many questions my husband had; just overall a great Lowes experience!!!!
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Review
#817728 Review #817728 is a subjective opinion of poster.
Reason of review
Good customer service

Lowes - Georgia is the best

5.0
Details
I bought a tiller at Home Depot and they embarrassed me even with the extended warranty. They kept it 3 months and finally after a big hassle gave me another one. It was not even 6 months old. So I started buying my stuff at Lowes. Man what a difference. I have a lawn trailer with a dry rotted tire. Two days later they called me and said come get your new cart. Cart? Yes sir we are giving you a whole new cart. One phone call. Period. Chris from seasonal and everytime I come in someone asks me if I need help. Home Depot employees see you looking at them and they walk away fast. WTH... Even nicer this year. Don't get stuck with a bad tool at Home Depot. They act like your up to something when you have a problem Geez. Biiig difference..
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Review
#812860 Review #812860 is a subjective opinion of poster.
Reason of review
Good People in Canton Ga.
Tags
  • Good Tools

Lowes in Burlington, Ontario - Boxed lamps inferior products - broken, missing pieces

4.5
Details
First lamp had broken *** and the *** is EMBEDDED - its not like you can just get a replacement *** the whole lamp is threaded together and SO badly packed that the poor clerk dropped the upside down packed glass lamp out of the box and it crashed onto the floor. The second lamp had a crooked stem, so we set it up at home, had to disassemble it and put it back in the box too. That's three lamps and boxes with styrofoam wasted; three packages of stuff that's going nowhere but in the garbage back at Lowe's - to say nothing of our effort and transportation for three trips for a lamp. Its distressing that consumerism is so out of hand - its bad enough everything has to be shipped across the world to get to the store, never mind that once it gets there it ends up being garbage. Lowe's is NOT a GREEN store.
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Review
#809788 Review #809788 is a subjective opinion of poster.
Pros
  • Woman who helped me today 3062 t 13 at 031416 144534
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Refund is not an issue - the store agreed. I'm upset about a store like LOWE's and other box stores like it compromising my commitment to make the world GREEN - this is the destructive marketing / consumerism cycle I seek to avoid.
Tags
  • Floor Lamp
  • Pfolio

Lowes in Largo, Florida - GREAT SERVICE ABOVE AND BEYOND EXPECTED

5.0
Details
I NEEDED TO SPECIAL ORDER A HEAT SHIELD FOR MY CABINET NEXT TO MY STOVE. WAITED FOR HALF HOUR, THREE DIFFERENT DAYS, WAITING FOR PERSON IN KITCHEN CABINETS TO GET FREE OF CUSTOMERS. AFTER THE THIRD DAY, I WAITED BY ROAMING THE STORE. A VERY NICE, YOUNG MAN ASKED IF HE COULD HELP ME AND I EXPLAINED I WAS TOLD TO DO THE SPECIAL ORDER IN THE CABINET DEPT. HE CALLED SOMEONE TO SEE IF THEY COULD HELP ME AND ANOTHER YOUNG MAN ALSO TRIED TO GIVE ASSISTANCE. I DO NOT EVER THINK OF LOWE'S AS CUSTOMER SERVICE EXPERTS. HOWEVER THESE TWO MEN HAVE SOFTENED MY REGARD. THESE TWO MEN WERE: ROBERT SIEG, AND STEVEN LAFOSS. (STEVEN HAS HELPED ME IN THE PAST WITH FLOORING) AND HE IS EXCELLENT AT ADVISING US LADIES "HOW TO"...BOTH SHOULD BE REWARDED FOR THEIR GREAT SERVICE IN YOUR BEHALF!
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Review
#806203 Review #806203 is a subjective opinion of poster.
Reason of review
Good customer service

Samsung Refrigerator Review

4.8
Details
I had the pleasure of working with two knowledgable and most helpful people at Lowrs in the refrigerator department thank you Tyreak and the manager I believe his name was Chris
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Review
#801307 Review #801307 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details
I have received Veteran's discounts from numerous Lowe's in Virginia. Unfortunately Farmville Lowe's does not HONER Veteran's that served. they only honor Vet's that are retired only, not Vet's that served. My Military Card expired, I was instructed to get anew...
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3 comments
Anonymous
#1175037

They do honor vets of all types on certain holidays. They do give out the discount for all Active and Retired 365 days a year.

And even then I have a problem with it because of their abuse of it. The discount is supposed to be for personal use. A lot of the people with the military ID's are using it to get a discount for their business', and when you call them out you're the bad guy for "Not supporting your troops". And the other way they abuse it is coming in an making large purchases for the friends, people who didn't serve.

Tell me, when do Depot give a military discounts? Only on Memorial Day, Quatro De Julio, and Veterans Day.

Who else gives out Military Discounts on a daily basis? Not many.

But FUQ Lowe's for not giving each and every single person, who have out on a uniform, a 10% discount 365 days a year, right? ***

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Review
#792959 Review #792959 is a subjective opinion of poster.
Cons
  • That they do not honor the dmv military dd214 id
Reason of review
Farmville Branch doesn't Honor Veterans Discount
Tags
  • Angry Homeowner

Lowes in Jupiter, Florida - Armstrong laminate installation

4.8
Details
Lower did a wonderful job; the laminate looks beautiful and its been years since I had it installed and still holding as good as the first day that was installed. I recommend Armstrong laminate and lower flooring as they did great. I don't know why armstrong did away with laminate and now Bruce is fading out. I just tried buying prego laminate and the laminate is not as strong as armstrong. I returned as I was not convinced with that product. But I do believe that Lowes does a great job with installation of flooring. Great experience.
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Review
#779853 Review #779853 is a subjective opinion of poster.
Pros
  • Product
Reason of review
happy for all the above named reasons.
4.6
Details
I'm getting tired of having to fix items purchased at Lowe's. Yes, they will take anything back, but when you carry a vanity upstairs and find out the drawers don't close correctly, it isn't a easy thing to carry it back downstairs when you are 72 years old. Prices...
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1 comment
Anonymous
#1102502

It doesn't matter what home center you shop at if you purchase their lower priced products you will typically find the quality and workmanship isn't anywhere near what you would get with a higher priced product. If you pay a little more for a product you will have fewer problems and be more satisfied with your purchase.

Review
#779454 Review #779454 is a subjective opinion of poster.
Cons
  • Product quality is not good
Reason of review
Poor customer service
4.6
Details
Canvas Drop cloth. I love Lowes. I have been buying from them cor 25 yrs at least. Recently they stopped carring Blue Hawk can as drop cloth and started carring a super cheap made brand. The cloth is thin with an open weave. Full of lint and pulls everywhere in the...
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Review
#773717 Review #773717 is a subjective opinion of poster.
Reason of review
Bad quality

Do not use Lowes for fencing

5.0
Details
Overpriced, no commitment to customer's scheduling, drug job out over nearly two months, snotty attitude from contractor. Left all the materials in front, killing grass, no way to protect them from theft for all that time. Put pea gravel on list of materials and enter $36 for pea gravel and never delivered, then they said they never charged us for the pea gravel. When contractor or subcontractor were supposed to show, but didn't would never call to say they weren't coming that day. Awful.
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Review
#766808 Review #766808 is a subjective opinion of poster.
Cons
  • Lack of customer consideration for price paid
Reason of review
Poor customer service
Loss
$3900
Preferred solution
At $200 per feet and the fact that I prepaid, I guess a gift card for $500 would be a nice gesture.