New Reviewer

Orders

Riding lawn mower blades. Lowes refused to take them back, brand new blades. Wouldn't let me talk to the Manager either. Lowes in Mebane Nc. They had the same blades in stock same bar code etc. Still refused!!!

User's recommendation: Buy from Home Depot.

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2 comments
#2240617

What reason did they give with both the product and receipt in your hands? Oh wait....

no receipt. Do better.

#2242836
@PissedConsumer2240617

Mind your own business!!!!

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ID
#3886700 Review #3886700 is a subjective opinion of poster.
Location
Valley, Washington

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New Reviewer

Need copy of Store Sales receipt

We purchased a Whirpool Refrigerator WRF5355SWHB, Serial # KB100**** on February 28 2022. The purchase was made at the Lowes store in Mishawaka, Indiana. Purchase was paid for on a Visa card for $2,084.37 in the name of Edwin C. Winkel, Last 4 of Visa Card# 5609. We now have a service problem with Whirpool and they want a copy of SALES RECEIPT from your store. I tried to look up on line and also called store to no avail. How can I get a sales receipt??? I give up!
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2 comments
#2239577

They gave you a receipt when you made the purchase. Why didn't you staple it to the instruction book with the warranty and file it away in a safe place? Why do you think retails stores should be responsible for keeping track of things you buy?

#2240620
@PissedConsumer2239577

Lazy OP

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ID
#3881773 Review #3881773 is a subjective opinion of poster.
Location
South Bend, Indiana

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New Reviewer

Need in stock item

I called and NO ONE picked up the line! I tried for a long time several times. I gave up! Where was everyone today Monday 8/22/22??? I need Kitchen Garbage bags 21gal. I bought them before now there No Where to be seen. I don't want to Order them All the Time! Get them Stocked back in to the Stores! These are the sizes the Newer Trash cans are coming out in. Get use to them and keep them stocked. Thanks!

User's recommendation: Someone Must answer the calls!

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ID
#3880714 Review #3880714 is a subjective opinion of poster.
Location
San Antonio, Texas

Products good-website not

My order was directed to a store away from my local place of shopping. When i order from the website, i expect the store to decide where order is shipped from. Its not the consumers responsibility. I shop on the site, not a store. My order was directed to a store the i had to physically contact. Absurd. If i order online-i should be able tp resolve any issues on line not by telephone! No communication from lowes at all.

User's recommendation: Do not order appliances on line.

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ID
#3878038 Review #3878038 is a subjective opinion of poster.
Location
Staten Island, New York
New Reviewer

Poor appliances

This is the second freezer that quit and not a year old and I have a lot of meat and vegetables are going to pay for that you didnt the first time. Your service is pittifull for warranty work or calls I will be calling my lawyer and let him help me.

User's recommendation: *** no.

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1 comment
#2239578

Why are you complaining about the retail store? Lowes didn't make the freezer. You should be complaining about the company that made the freezer.

ID
#3877223 Review #3877223 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$5000

Horrible customer service

Lowes - Horrible customer service
I took my measurements of my house to Lowes in Tampa, Palm, store number #1003. An employee took the measurements and did his calculations and told me I would only need 47 box's to complete my home. It turned out that he wasn't even in the ballpark. I need an...
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1 comment
#2237969

If Home Depot always had exceptional customer service you could count on, what were you doing at Lowe’s! Fat red state MA GA ho gg. I wonder how broad you are 3-4 xxl?

ID
#3873393 Review #3873393 is a subjective opinion of poster.
Location
Tampa, Florida

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Delivery