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Lowes - No help in Appliances

Went to purchase a washer and dryer. Could not get any help. Asked a manager and was told that maybe they were busy and walked off.
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Review
#1330020 Review #1330020 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - What else????? Installation not completed as contracted for nor even scheduled

I ordered and paid for the installation of two storm doors and the French door kit on July 20th, with installation to take place on July 30th. Of course, no call, nothing, so I call on August 4th and was told that the doors arrived late (August 3rd), and that I should hear from the contractor to schedule installation within 48 hours at the beginning of the next week, since this was a Saturday. Still, nothing so I call again on August 9th, this time I was told the doors arrived on August 2nd. The CSR proceeded to "call" the contractor directly and I was told the contractor would be calling me to schedule installation. It is now August 14th and I still have not heard from the contractor. This is the most ridiculous service I have ever experienced.
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Review
#1329561 Review #1329561 is a subjective opinion of poster.
Reason of review
Installation not completed
Loss
$1100
Preferred solution
Deliver product or service ordered

Lowes - Online phone number using bad language

I was looking up Lowe’s phone number and under NC it has PISSED CONSUMERS !! I would think you would be more business like I. Your advertising !!! I will not shop a Lowe’s because of the language !! One hundred words to leave a message is Rediculous !!! God bless America and President Donald J. Trump the best president we Americans have had since RONALD REAGAN !!! President Trump has done more in his tern to date than any other president ever!! More jobs lower taxes coming opening our factories and NO MORE CHINESE JUNK just AMERICAN MADE ITEMS !, Hallelujah !!!! I still think I have 100 words for crying out loud !! POTUS ( president of the United States )
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2 comments
Anonymous
#1539894

Other than providing a good percentage of it's content, Lowe's has absolutely nothing to do with Pissed Consumer.

Anonymous
#1539562

Wow!! Lady you were using a search engine which will display everything Lowe’s related including this site.

Which is Pissedconsumer.com.

Lowe’s is not sponsoring this site. Please gather some intelligence and put your glasses on.

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Review
#1329422 Review #1329422 is a subjective opinion of poster.
Reason of review
Lowe’s using profane language under phone number “ PISSED CONSUMER !!!”

Lowes in Panama City, Florida - How “LOWE” can you go

3.2
Details
I have been a LOWES commercial customer for 22+ years I ordered windows for my Home as part of an exterior renovation on 4/20/18 and pre paid $4500 It has been a very frustrating experience I am not getting anybody to stand up , be accountable, get the job done Specifically the CO office. The Manager Dwana and rep Eric gave no follow thru, no accountability, they are out of the loop. Communication is hit and miss. If I don’t hunt my windows down nobody else does The windows were to be installed 6/7/18 1 was broken during shipment Three of them were ok but were NOT installed 2 were ordered WRONG Installers left the job without installing any windows 10 days later Lowes finally came and retrieved the windows from the middle of my driveway where the installers left them Eric confirm delivery 7/19, then 7/25, then silence .. ... The 3 windows that we’re correct have now been lost , stolen , sold at the store- nobody knows! Now I hear the new delivery date to be 9.12.18!!!!! install maybe.....
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Review
#1329279 Review #1329279 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - No accountability

Paid for my blinds to be measured, set appointment and it’s now an hour past appt time and no one called to confirm or indicate being late. Continuous calls to store and no one knows anything and no appointment book. Rep says she will leave message. I’ve called 3 times so far. I’m going elsewhere!
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1 comment
Anonymous
#1538998

My goodness, an hour late. I hope the person coming to measure didn’t get into a car accident and is dead in a ditch somewhere.

I missed it...

When did society become so self-centered and impatient. It must be nice to live in a world where nothing ever goes wrong and everybody is always on time.

Review
#1328707 Review #1328707 is a subjective opinion of poster.
Reason of review
Order processing issue

Lowes in Hammond, Louisiana - Bad experience.

2.8
Details
I went in to lowes in hammond,la to inquire about several job postings i saw on indeed.com i filled out a few over the last month or so then i recieved an email on august 7th saying were considering other applicants ok so i paid it no mind not even a day later i see about 8 new jobs posted on indeed.com an the lowes website so i filled out 4 this time for different openings friday aug 10th today is the 13th so i went to the store thinking i would give it a try to have better luck only to find that the H.R manager name Sarah was so rude to me for 1 i sat outside her office waiting only to speak to because several managers an workes at the front of the store when i came in directed to her so i thought she could help me but after an hour sitting outside her door because one of the managers told me i could wait to speak to her if i like to so i said cool ill wait because i was serious about the job so she open the door i walked to her door an said ms sarah she goes yea in a rude tone i said they sent me back to talk to u about an application i filled out on line she says who sent u back here again in a rude tone well the application process is when u fill it out online an if we review it an u qualify we will call u again in a rude tone so she knew how she talk to me was wrong i knew how the application process worked i just really wanted to give it a shot an come to the store to talk to someone because sometimes it proves to people that you really wanna work but Sarah in H.R was really really really rude to me she was disrespectful an such nasty person i didnt mean any harm im sorry if i bothered u i was just trying to get a job at lowes an become part of a team because im always there shopping an i always see the now hiring banner out front so i thought id give it a try so on my way out i stopped a lowes worker an described to them my experence with sarah an that person stated shes always like that an the worker wrote the 1800 lowes number down an told me i can complaint there my experence there today made me not want to ever step foot back at that place we have lowes accounts an all we buy off out lowes card an always pay back before time an this how i get treated.
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3 comments
Anonymous
#1539330

I really don't see why the didn't hire you. You seem to meet all the requirements for their salespeople.

Anonymous
#1538964

Freaking hillarious!

Anonymous
#1538952

I can see why they passed your on-line application over. If you don't even know how to spell the word you, I wouldn't think of hiring you either.

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Review
#1328648 Review #1328648 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Lowes in Brockport, New York - Fence purchase and install

3.5
Details
Joe the fence salesman was a very nice guy, However, it took over 4 weeks for install and on the day they dropped it off i noticed the gates that were suppose to be 5 feet wide were small. The installer said they were the wrong size. They showed up with 4 feet gates but i could not wait with 2 dogs. Installer Chinappis said they could make an 8 foot gate out of the 2 4s and for 250. more dollars get me a 5 foot gate so i really had no choice. Lowe's told me they would make it right and that i would receive a call from corporate which still has not happened a week later.When it was done i checked it all later that day and they had completely forgotten to use fence ties to the poles on an entire side. my dogs would have only had to push and the fencing would lift right up. If i had to do again i would not use Lowe's but a professional fence company. The installer was a landscape and fence company but their work was shoty. How in the world do you forget fence ties. Also i should not have had to pay an extra 250. I do like having the 8 foot gate on 1 side and 5 ft on the other but the point is i was forced into that decision or wait another several weeks maybe. I did not feel like the fence company owner really cared.
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Review
#1328314 Review #1328314 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$250

Lowes - Poor shopping experience

2.3
Details
Went to Lowe's in Fort Smith AR on 11 August and on 12 August to purchase a Washer and Dryer. Could not get any information or help. I asked a employee and was told that maybe the appliance people were busy. We were not in much of a hurry, so we came back on the 12th. No one in appliances, I asked a manager for help and was told that she thought the appliance person was busy. To top it off the restrooms were filthy. We left there on the 12th and went to The Home Depot and within 25 minutes had purchased a washer and dryer and had a great purchasing experience. The restrooms were also really clean. I was never asked at Lowes if I needed help. When I asked for help I got none. There were a few other folks that left when we did. This did cost your company my business. I always went to Lowes 1st to get what I needed.
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Review
#1328014 Review #1328014 is a subjective opinion of poster.
Pros
  • Leaving
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
I have taken my business to The Home Depot, dont know how you fix that

Lowes - THE WORST

Ordered over $2600 worth of pavers and accessories for backyard project with a delivery date of Aug 8. 2 days before it was supposed to be delivered I get a phone call saying payment wouldn’t go through. Called and spent 4 hours on phone with 3 different people. I check with my bank and plenty of funds no holds or freeze on funds and the charge was pending like it went through but it was for 40 cents less then full amount and Lowe’s can’t process order. 40 CENTS????!!! So I give thema different Credit card not my debit and again same thing all but 40 cents is authorized. 4 hours later and a call to the store where the product is coming out of and me and the lady from Lowe’s online getting yelled at and hung up on by the head cashier at the Vallejo CA store. Issue is still not resolved and now delivery will be pushed back but the 40 cents was not the issue, because they tried to take the forty cents off and it still won’t work. Two days of over 4 hours each day on the phone and talking to 11 people payment finally went through and delivery was set up. It was a nightmare and I will never ever ever again order or shop at Lowe’s!!!!
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Review
#1327525 Review #1327525 is a subjective opinion of poster.
Reason of review
Problems with payment

Lowes in Waldorf, Maryland - Theft by deception.

1.0
Details
Lowes - Theft by deception.
Lowes - Theft by deception.
Lowes - Theft by deception.
Lowes - Theft by deception.
Purchased floor tile job. Job not completed. Since I was charged labor for materials sold I want a refund for what was not installed. Cant get it. Been over six weeks. Poor job. Tiled in range plug. Installed quarter round when cabinets were not complete. Job was not completed. Mastic on closet doors front door and mat. It has been over six weeks and hours on the phone with no customer service. I have had three people from the executive complaint department and still no help. I keep telling the same story with the same results nothing. I may have to go file charges of theft by deception to get my money back.
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Review
#1327399 Review #1327399 is a subjective opinion of poster.
Cons
  • Chasing a refund for labor not completed
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Price reduction