Lowes Reviews and Complaints

Why would they put the time, money, and effort into the things you are complaining about when for every person who is dissatisfied will be replaced by twenty other customers? As long as people flock to them to buy stuff cheap, why would they spend the money to correct these issues?

It makes no business sense at all to them. That's what happens when there is little competition and low prices are the only way they can attract business.

Product quality and service go down because the only other place you can go is just as bad or worse. It's a race to the bottom and it's been going on for 40 years.

Lowe's doesn't do remodels. They contract it out to local contractors.

You will actually need to sue the contractor.

Lowe's can and will weasel out of any and all liability for the work that has been done. Your attorney will figure that out pretty quickly.

Thank you, you're so right. I am now working with attorneys...

Contact an attorney and sue them. That's the only thing they will take seriously.

Thank you. Working on that with advice from 2 firms.

Then Call Customer Care!

Lowes corporate doesnt use this. if you want to make a formal complaint... ask for a Store Manager or call customer care.

Unfortunately, this is the state of retail in the age of big box retail. As an insider, I know It’s all about hitting the high sales numbers not profit.

In order to do that they have to keep the prices low, on some items, even at a loss. They have little control over the cost of goods, and total control over thier labor costs. These wokers make $10.00 an hour, and half of the customers they have to deal with, are appallingly abusive. After a while, I have seen it wear out the most friendly and competant Customer Service Associate.

In general Home Depot is the same way. For the consumer, I would suggest that you take your business to a higher priced local or smaller chain of hardware store where the employees are more motivated by higher compensation.

And... For the Customer Service Associate, I would suggest that you pursue employment at such a store that doesn’t cater to such unreasonable “low rent” customers that have learned that, if they are abusive and “I want to speak to a manager”, then they will get even a bigger discount on their cheap goods.

The sad thing is that this is not uncommon with many retailers. Good, presentable people who can and will do the job they are hired for are becoming increasingly rare.

The fact that, in your case the employee was allowed to have her cell phone turned on during working hours is bad enough without her staring at it for minutes at a time as if it were a just fried pan of side pork.

Unreliable, inept and lazy employees are now common. Shop at stores that tend to hire better people.

Stop crying

How about ‘stop trolling’...

Stop trolling