Lowes
Reviews and Complaints
False / No Delivery Of Appliance
- Failure in delivery
- False misleading delivery notice
Preferred solution: Honestly send / fix notification process
Newly purchased grill never delivered. 3rd party delivery company lied.
- Lack of respect
Preferred solution: Price reduction
No Show
- Lack of follow-up
- Read my review
Preferred solution: Deliver product or service ordered
Worst door installation experience - Lowes very unresponsive
- Poor management response to my issue
Preferred solution: Full refund
Defective dishwasher delivered and refused to re install my old dishwasher
- Install person
- Store manager craig kusinger
Next problem with Lowes
- Lack of service and followup
- Customer service not provided
- Unwillingness to offer assistance
Preferred solution: new refridgerator door, damaged deck fixed and my $175 back
Displaced by washer installation- living in hotel
Customer pick up not right
Plumbing
Extremely pissed off customer
Never resolved a year later!!!!
- Website pricing
- Poor customer service reps
- Delivery to wrong house
- Cant find my warranty info i paid for
Preferred solution: I want my receipt found with my service warranty we purchased and 100 hours of my life back I wasted with these incompetent people tried to fix a problem that they still cant fix. I want my service plan AND a refund of the service plan amount
Bathroom remodeling
Work left undone
Want refund
Kitchen Remodel
Refused defective toilet exchange
Purchased an American Standard Toilet from Lowes in Torrington CT. back at the end of April and had it installed by a professional plumber a couple of weeks later.
Two weeks later I noticed a crack coming from the seat mounting hole that ran down the side of the bowl.
I went back to Lowes to get an exchange and was told that "after it's installed they won't refund or exchange a toilet due to health matters".
This policy isn't posted anywhere in the store, nor do they tell you at the time of purchase.
But they did tell me they would give me a big 10% discount on another toilet.
(Be still my heart!!!)
A call to the company got the same results.
They couldn't care less.
They got their money, their done with me.
So before you go to Lowes for you next toilet purchase, think twice before you have it installed.
It's best to just enjoy it from afar and leave it in the box, never experience the cool relief and relaxation of your new porcelain throne.
Do to their policy of not being upfront and honest with me, I will not be making any further purchases at any Lowes, and I will use every social media source at my disposal to voice my displeasure with this company.
- Exchange policy
Preferred solution: Exchange
- Prev
- 1
- ...
- 83
- 84
- 85
- 86
- 87
- ...
- 121
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
No need to go through the hassle of disputing it with the credit card. You never received the grill, so Just cancel the order and get a refund.