Lowes Reviews and Complaints
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No help at store location. Could not find anyone in store | Lowes review from Richmond, Virginia
Arrogant salesman | Lowes review from Streetsboro, Ohio
Chat help on site absurdly wastes your time | Lowes review
Never Again | Lowes review from Paris, Tennessee
- Customer service received
WORST INSTALL EVER!!!! | Lowes review from Warren, Ohio
Can't check out | Lowes review from Indianapolis, Indiana
I suggested my 93 year old mother buy a dishwasher from Lowe | Lowes review from Bedford Heights, Ohio
- Store specialists
- Unbelievably poor service
Won't give refund or at best gc. | Lowes review
Lowe’s performed faulty bathroom installation | Lowes review from Norcross, Georgia
Update by user Sep 11, 2018
This is my opinion and my personal experience and I have evidence to back up my claims. Lowe’s did provide a good installer for my bathroom counter install but even the process of going through Lowe’s to do this was very frustrating due to little if no call backs when trying to gather information on my project, not sending needed information in a timely manner, and not being upfront about realistic time frames of project completion. Lowe’s executive office did look into my project but has not rectified my situation to my satisfaction as of yet.
Original review posted by user Sep 11, 2018I have had a horrible experience with Lowe’s. Worst decision of my life and I wish I had somehow known to avoid them. The sub contractor they assigned to my master bathroom project had horrible work ethic, installed materials incorrectly according to industry standards and they still have yet to give me a credit back for the work improperly done. They wanted to come “correct” the issues but this was the last straw with my project and there was no way I could take the risk again after experiencing such incompetence and I professionalism. I am a very patient and flexible person and this has been the worst experience of my life. Still not resolved and I have experienced emotional abuse by stall tactics and even Lowe’s executive staff that has chosen not to rectify this situation properly. I will never recommend Lowe’s to anyone and will never use them again. There are no words to describe how upset, frustrated and angry I am with how they have treated me and handled a mistake that they should’ve taken full responsibility of.
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