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Had made a special order for a window which took two weeks to come! The window came in broke and dirty and a piece missing. My husband is a contractor this delayed his job. He reorder the window the manager said he would take care of the problem. Went back the next...
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2.2
#1040906
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I stopped at Lowes in Harrisburg, Pa. after running several other errands. I have health issues that cause exhaustion with even a mild amount of exertion so i was very tired but wanted to finish my last stop at Lowes to pick up the items i needed. There was not one...
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3.5
#1040903
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Purchased my items before noon on a Tuesday for a Sunday install. I paid the $50 overnight shipping to get items on Wednesday so I had time to inspect and prep them. Wednesday - no items and no shipping email. Call "customer care" on Thursday morning - items haven't...
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2.3
I didn't like
  • Poor customer service
  • Delivery promises not met
#1040702
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Short Review for April 24, 2017, Other

#1038532
Lowes Wont Help with My Problem
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Microwave Review

#1038529
New Mikewave Bought At Lowes.wont Cut Off Keep it Keeps Running.Getting Run Around at Lows And Service Center.
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Lowes Delivery Service Review

#1034766
3.2
bought grill yesterday at lowes of hattisburg ms site said delivery today called customer service was told noway would be delivered today no easter cookout for us wont buy from them again
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Lowes Customer Care Review

#1032400
1.0
Ordered a Dewalt planer they said it would be in in a week. Called and said it was in. Showed up at store and it wasn't. Told it would be two more weeks! Asked for a refund and cancelled order. Wanted my money back but they screwed up my refund and generated a merchant card. Very upset! NEVER order anything from these idiots!
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Local store offered Porter Cable impact driver for 75% off, web page notes 1 in stock. After placing the order, was called by the store and informed that the item was unavailable and the order was cancelled. Called Lowe's 1-800-MY Lowes and was informed that the...
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2.8
I liked
  • People were somewhat friendly
  • Until it came time to fulfill my order
I didn't like
  • Typical bait and switch
#1040524
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They canseled my order without calling me and without sending me an email ... And the charge on my credit card still pending ....and no body will give me a straight answer why ...
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Anonymous
robert hopkins

Lowes - DANVILLE VA. TRIED TO BUY A 1500.00 GIFT CARD with a check. It was denied - got on cell and called bank. 4770.00 in checking. Asked for reason and got denied is al...

1.0
#1040351
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HAD THE SAME EXPERIENCE ! ORDERED A STORAGE SHED, RECEIVED ORDER CONFIRMATION . THE NEXT MORNING WENT TO LOWES AND BOUGHT ALL THE MATERIAL NEEDED FOR THE BASE ,CAME HOME AND MY WIFE SAID MY ORDER HAD BEEN CANCELLED! I HAD BEEN TOLD THAT THERE WERE NO SHEDS AVAILABLE IN...
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1.0
I liked
  • Would rate zero stars if i could
I didn't like
  • Have never had worse
  • No communication
  • Unbelievably poor service
#1040321
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I walk with a cane. I wanted to purchase a Shepard Hook (84") I parked as close as I could to the entrance to the Garden Shop area. As I entered a worker from the garden dept. was asking a customer who was leaving if he needed help.. The outgoing customer said, 'No I...
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2.8
#1039964
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I ordered a refrigerator online 4/24 - 4/25, I believe it was around midnight so counts as 4/25. When I ordered it, it gave me a delivery date of 4/25 (only reason why I ordered it) because my tenant who rents my house needed a refrigerator ASAP because hers broke...
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1.6
#1039942
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Ordered a new dishwasher online because it said I woul recieve that product within 24 hrs. Since it was 10 45 pm on 4/24/17 i didnt expect anything that next day 4/25/17, on the morning of 4/26 I recieved an email stating my delivery was scheduled for 4/29/17. I...
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lowe's store in Clay N,Y, very poor customer service and even poorer management customer service, they are driving all the top employees out of the store for better jobs and replacing them with part time people that don't no anything or don't even care to help a...
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1.6
I didn't like
  • Store manager or assistant manager todd
#1039391
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