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August 19 2018 went to Lowe's for a snake for my drain in my shower I went to the section with the plungers and asked a Lowe's worker he responded he is new to the section and he doesn't know where to find a snake so after wandering around I asked another Lowe's worker...
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Anonymous
Anonymous

You will do well to stay out of big box, self service discount stores if you can't find products on your own. You are better off at a small hardware store like ACE. They will ...

Anonymous
SA

You can browse every aisle in the store in under 10 minutes. It took an hour? Maybe your dad is just a ***. Sounds reasonable.

#1089726
Reply to reviews
DO NOT BUY Appliances from LOWES or obtain service contracts for A&E Factory Service. TIME for a Class Action Lawsuit When we bought our new house, we decided to pull out the stops and buy ALL new top of the line appliances from Lowes, and also purchased the FULL...
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Anonymous
Anonymous

What Lowes and other retail stores don't tell you is that you can also buy service plans from the manufacturer of the appliance. I haven't purchased an appliance in the past 1...

1.7
I liked
  • Some of the staff
I didn't like
  • Customer service received
  • Lack of response from corporate lowes
#1089120
Reply to reviews
So many purchases with Lowes in Rochester NH and so many issues . Dented appliances over and over. Customer service awful. Almost threatning. Time to move on.
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Anonymous
Anonymous

If you have made "so many purchases" with "so many issues" it seems like you would have quit buying there long ago. As you don't provide any detail on can only assume this is ...

1.1
#1088987
Reply to reviews

Lowes - Failure to deliver in the specified time

Lowes
#1083139
Lowes did not contact me as to when they would be delivering my refrigerator and I was not home to receive it. Then they could not tell me a delivery time for the following day. Now I'm stuck wasting another day waiting for them.
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Lowes - Frustrated!

Lowes
#1082212
Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
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Lowes - Management is horrendous

Lowes
#1081795
Treat customers and employees terrible. Have heard more than one manager yelling and then resorted to bullying the poor guy right in front of me!!! Pushed my cart out of the way ($500) tool cart mind you and left the store will never go back
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Lowes - I needed to see if you could help me fine purchase reciet

Lowes
#1075380
It was two long and, since I'm not sure of the amount and, such that is why not fault of yours just couldn't be helped thank you though
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I have never been in a store where the workers are more disrespectful and lazy. Not only is it hard to find anyone to help you in the store but me being six months pregnant, I had to chase down a worker just to ask a question. I tried calling customer service, the...
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Anonymous
Anonymous

You are shopping in a big box store. You won't get the service you will in an Ace hardware store or a local appliance store. If you are looking for low prices the big box stor...

1.0
#1088861
Reply to reviews
Package that I ordered online when I went to pick it up they couldn't find it had to wait over an hour so they could find it I don't think I will be ordering anything online again
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Anonymous
Anonymous

If it's an item stocked in the store there is no reason to order it online. Just get in you vehicle, go to the store and buy it. It always takes more time to purchase an item...

1.0
#1088263
Reply to reviews
I would recommend NOT getting your appliances from Lowes unless you have at least 4-6 months before needing them AND don't mind being lied to repeatedly. Apparently my definition and Lowes definition of guarantee are not one in the same. They will also guarantee you...
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Anonymous
Anonymous

Did you order Samsung or LG appliances? If their local and national warehouses run out of stock new stock has to come from Korea. If you ordered colors other than Stainless St...

Anonymous
Anonymous

What was the brand of Appliances you purchased? Are they on a active back order?Did you order them during one of the larger sales. Lowe's keeps no more then 2 rolling weeks w...

#1088177
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Lowes - Kitchen remodel  & design
Almost 3 months ago this hellacious process started. The tear out and install should have taken a month at most. I have drawers that hit the handles of opposing drawers which prevents them from opening up all the way and I have TWO different styles of cabinets!! I...
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Anonymous
Anonymous

I understand your anger, truly.What I will say is simply this... the old adage of " you catch more flies with honey then with vinegar" could not be more true.Keep consistent, ...

1.0
I didn't like
  • I described it already
#1088136
Reply to reviews
Lowes - Kraft Maid kitchen cabinets are junk!
Lowes - Kraft Maid kitchen cabinets are junk!
We purchased a complete kitchen from Lower', who sold the Kraft Maid cabinets. We bought the cabinets from a sample door at the store. When the cabinets arrived at our home, they had many defects as well as obvious cracks at the mitered corners that affected the looks...
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Anonymous
Anonymous

The cabinets are not junk. The problem is consumers, such as yourself, do not understand the nature of wood and don't bother to read the vendors literature. Wood will expand a...

1.0
Middlefield, Ohio
I didn't like
  • Quality or cu
  • Customer service
#1088096
Reply to reviews
I was told they would not warranty any more kobalt tape measures so much for their lifetime warranty.
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Anonymous
Anonymous

The problem is that consumers don't bother looking at the warranty. The warranty covers manufacturer defects, NOT DAMAGE. Ripping the end of your tape off isn't a defect. It i...

4.7
#1088092
Reply to reviews
Ordered ceiling planks by armstrong. We went to pick up at lowes. They rolled 19 packages of runned over open boxes, some smashed and you could see broken planks. They headed out to our truck but I stopped them. I was furrious! They actually thought we would accept...
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Anonymous
Anonymous

Yes because you would of been perfectly happy with being told... "sorry sir but the PO you ordered for X product came in damaged, unfortunately we will have to reorder, and it...

#1087958
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