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1.) I purchased Energizer batteries for $15.14 since there was a five dollar rebate displayed in the packaging. Coupon reads as follows: "Get a $5 Lowes gift card by mail with your $15 Energizer battery purchase". That is all you can see from the packaging view. Once...
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2.4
I didn't like
  • See coment
#1148128
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I want to file a complaint for your #3352 store. The many calls I have placed to resolve my issues with them, either are unreturned or I have been hung up on. I want all of my money back immediately. Not in the form of store credit as we will NEVER shop in that store...
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1.8
#1147835
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A few weeks ago we ordered carpet from Lowe's. When we got home, we checked the receipt as the price just didn't seem right. They overcharged us on the padding by a few hundred dollars. Went back to Lowe's and had them readjust the price to what it should have been. No...
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Anonymous
Anonymous

no kidding? Don't buy carpet from a discount DIY warehouse? Sounds like a good idea. I'll buy from a real carpet store and get better customer service. But wait? There are no ...

2.5
#1146855
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Lowes - Water bottle return

Lowes
#1147560
3.5
Details
I bought a 5 gallon water jug at Lowe's they charge me almost $7 for the deposit and when I went to return the bottle to get my deposit back they told me they don't accept the bottles I can only exchange it for a full one. Why do you call it a deposit if you don't get your money back when you return it?
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
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Value for money
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Lowes - Appliances

Lowes
#1145669
3.0
Details
Noting but problems. Delivery are not experience people. They fired people who could install your appliance. Now just have delivery. And keep fingers cross if they can hook it up.
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Customer service
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Lowes - Don't do it!!

Lowes
#1145349
2.2
Details
Just don't do it!!!!!! Save your money and time!!!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website

Lowes - Westboro MA store is a disgrace

Lowes
#1143436
1.4
Details
Westborough store is a JOKE. The management should be ashamed of themselves. It is mind boggling that they still have jobs. Never return phone calls, always “on lunch”. Absolutely no customer service. An absolute disgrace.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
So, I bought a Troy Built TB110 lawnmower at Lowes a little over 2 years ago and ALSO bought a 2 year extended warranty because the sales person said that if anything happened and it quit working after the mfg. warranty expired and the Lowes warranty was in effect, I...
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Anonymous
1592PCFL

How ignorant can you be. People like you are your own worst enemy.

Anonymous
Anonymous

Did you even bother looking at the warranty. They cover repairs due to defects, not consumer abuse and lack of maintenance.

1.9
I didn't like
  • Being lied to and cheated
#1146290
Reply to reviews
Had issue with floor installation that caused us to cancel family dinner for 22 people. Was promised 3 times in 3 consecutive weekly phone calls that a Marketing Director, then a Regional Manager would DEFINITELY call me within 24 hours. The customer relations people I...
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1.6
Butler, New Jersey
I didn't like
  • Unprofessional management
  • Poor customer service from corporate - 800-445-6937
#1146280
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I ordered three windows and after several months of empty promises my windows were installed. I was promised a three hundred dollar compensation mid way thru the experience. After two months the windows were ordered wrong causing me to patiently wait while the windows...
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3.7
I didn't like
  • Management and customer service
  • Slow response to issue
  • Poor or nonexistent customer service clerk beyond disrespectful
#1145872
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Lowes started our bathroom remodel after we spent weeks with their decorator. They started and then left the project after my husband made an inappropriate comment. They left all material and wrote off our account. We owed $15,000.00 and they wrote it off rather than...
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Anonymous
Anonymous

The contractors working on your home are human beings too. They shouldn't be expected to work for people that can't appreciate that fact. You state that your husband caused th...

1.3
#1145692
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Should be no stars! Came in to pick up carpet that was ordered a month earlier. Homeowner called to confirm order a few weeks later. Waited in store for an hour so they could bring me the wrong carpet. After 3 hrs at the store, they decided to deliver carpet to job....
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#1145205
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Did cabinets with them, the installer was great but getting ahold of a live person at the store is mostly not possible. Estimator missed a key feature that extended the installation by a day. Flooring was a disaster. People in store are not flooring people just sales...
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#1144731
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bought a stove at Lowe's in Livingston, Tx. Was suppose to be delivered 5 to 7 days. Salesperson called me said truck broke down from warehouse, re-schedule or Wednesday the 6th. Waited till about 11.30am, called store. Person said that I was scheduled for Thursday,...
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#1144534
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