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Ordered a top freezer, bottom fridge appliance in cash July 14th, 2017. Paid for recycling of old freezer and delivery on July 20th, 2017. Nobody ever called me to confirm delivery time. I called at noon on delivery day, confirmed we were on schedule. Was told they had...
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2.0
I didn't like
  • Lack of delivering product i paid for
  • Lack of calling us to confirm or change delivery
#1077074
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I placed an order07/18/2017 Order #: 337343699 Invoice #: Order Total: $898.31 by calling and the rep was very pleasant. and she informed me that I would be receiving a call later that eve last night and I did not. the reason why I purchased this frig not just the...
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Anonymous
Gary

I can help . Avoid buying from Lowes. The delivery people are hideous.

Anonymous
Anonymous

You ordered this unit online. Online orders are not always up to date with inventory, and many times sell the display as valid inventory. Which most people don't like. There a...

3.5
I liked
  • Variety and quality of plants
  • Cashier very nice and friendly
  • Going to the store
I didn't like
  • Delivery prblems
#1076513
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Resolved

Where do I start? Estimate did not incl leveling compound which ended up being another $800 (almost). I was told from the beginning that if I got the Lowe's card it would be 0% financing for 18mos to have flooring installed, still waiting on the 9% financing for 2...
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4.3
I liked
  • Sales associates in the store
  • Floors themselves look great
I didn't like
  • That the leveling was not incl in the estimate
  • No communication
  • Supervisor in the installation dept
#1069322
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Resolved

Lowes - Returns
I am very displeased with your return policy you hold here in Las Cruces, NM. My Husband and I are doing major addition to our home and purchase several items cash at your store and tried to return some materials that we didn't use and was denied the return. Though we...
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Anonymous
Tommy

You get declined after so many returns without a receipt. It's part of the security system. Home Depot works the same way. I know this because I have worked at both.

Anonymous
Anon

Lowes has their MyLowes card which works like any other card for any other store. It's free and stores your receipts for you. If you use it (or save under your phone number) t...

4.2
#1055187
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Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowe's installed my Fiberon WoodShades fence with a 20 year warranty. 5 years later (2016) the fence composite covering is cracking and peeling. One post was not set in concrete and wind from a storms tore out three sections. Fiberon had me send pictures, Marie at...
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3.0
I didn't like
  • Customer dis-service
  • Warranty service
  • Disinterested personell
#1054404
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Worst online shopping experience ever. I ordered a mini-fridge from Lowes.com because it's not available in any local store. It came dented in two places -- one on the front near the seal. Today, I get a call from the local Lowe's store asking me to bring it into the...
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Anonymous
Anonymous

Oh the great benefits of ordering online! Why would anyone do this? Obviously it is NOT a great idea to do it. Maybe a pizza.

1.0
I liked
  • Product
I didn't like
  • Awful customer service
  • Customer service on returns from online ordering
#1052606
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Local store offered Porter Cable impact driver for 75% off, web page notes 1 in stock. After placing the order, was called by the store and informed that the item was unavailable and the order was cancelled. Called Lowe's 1-800-MY Lowes and was informed that the...
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2.8
I liked
  • Until it came time to fulfill my order
  • People were somewhat friendly
I didn't like
  • Typical bait and switch
#1040524
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Friday, March 24th, Lowes came out to estimate foor tile to be installed in kitchen. Here's where things went wrong: #1 went to pick out tile/materials on Saturday, March 25th. Was told couldn't until the estimate came in, and that be on Monday, March 27th  #2 Monday...
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#1036803
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Resolved

i bought a troy-bilt tiller and bought a warranty and they are not standing behind there warranty they sold me a tiller that didnt work and will not repair or replace the tiller they said that it didnt have oil in the tiller u have add oil to the gas and it had the...
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Anonymous
Anonymous

I've never seen a two stroke tiller.

Letitgo
Letitgo

OMG...I wish you would just type in English so I am able to understand what you are actually crying about!!

1.0
I didn't like
  • Rip off warranty
#1030738
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My husband and I ordered a washer and dryer on black Friday. The scheduled delivery was Mid-December and now its March. My washer and dryer finally arrived today after countless calls and complaints about a delay in delivery. On arrival, the delivery services tells us...
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Anonymous
Anonymous

get real

Anonymous
American

Buy AMERICAN You likely bought one of the imported Samsung's that is why you waited 3 months.

#1020382
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