(1 of 78 reviews match)
Lowes in Chestermere, Alberta - About workers who don't know thier job!
Looking for a plant that was in your flyer on Saturday. Couldn't find it. Asked if anyone worked in the Garden Dept....finally a young girl came and yawned and told me she couldn't help as she didn't have a flyer! I went into the store and a supervisor came. Meanwhile this same girl who couldn't help me sneezed and the supervisor "Blessed you Sue"! He couldn't help me either! Had his phone and have no idea what he was doing on it.. I Found the Plant my self as 2 employees didn't have a clue what they were looking for. I Showed them where they were! Got to the cashier and she knew I was upset... and proceeded to ask me if I was having a bad day! Store3059 Teminal 14 05/09/15 13:23:13. To buy 2 plants took me 3/4 of an hour because your staff does not know their job. Excuse from the Supervisor was " Just started this dept and new people!!! I was so angry that I didn't get his name as I thought ..... you got supervisor...don't know how! I don't think I will ever go back and shop at Lowe's as your people don't care about customers. I tried to enter your survey but you want information and I typed it in and wouldn't except my so I came to this part of your complaint on line.
- Lack of training employees
- Employees attitude
Reason of review
Poor customer service
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