today I went to the place I always go for building and repair products first off I needed a key copied. As expected no one was at the counter
another customer arrived looking for Doorknobs. Security came by and noticed we were not being waited on and attempted to get help
for us via the intercom - no one responded, so finally he attempted to
help them himself-I waited and still no one came. I also needed a water filter- no one there.. I went to the office to find the store manager who told me all the personell had been sent to aid the hurricane victims in Louiseana, like I was *** enough to believe that. Lowes is no longer my store of choice. I spent an average of 200.00 a month in this store. I can turn left instead of right and spend my money at Home Depot.
Jerry Proffitt Waxahachie TX
Product or Service Mentioned: Lowes Customer Care.
Reason of review: no sales people +management attitude.
Preferred solution: Let the company propose a solution.
Lowes Pros: Quality mdse good prices.
Lowes Cons: Management and customer service, Answer.