Long story short....ordered 4 new kitchen appliances during their Black Friday event. We were told early January delivery. It's now mid February and we have been informed that delivery to the store will be late March. Seriously? 4 months?
Communication has been mediocre at best. The store people know nothing. I've called their HQ and gotten better information.
I called a local Appliance dealer who told me we could have anything we ordered installed within a week to ten days.
Cancelled my order with Lowe's and now going to have to figure out how to get my money back from them since I opened an interest free CC and made payments in good faith.
All the incentives in the world mean nothing if Customer service is not there to back it up.