Hialeah, Florida
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Warranty
2 comments

Recent I have a dryer from lowes for remodeling reason don't install the unit for couple of weeks, only worked for a week after installation, returned to store and they claim that their policy's is to send a manufacturer tech to repaired , awesome now I'm stock with this dryer that doesn't work less then two month of purchased 600 hundred dollars throughout the window really bad costumer service at this store Jose from costumer services a real pain the guy doesn't explains anything clear basically take the dryer walk way your problem now no money back no exchange , go to sears great costumer service and great warranty.Here is the proof of purchase so they at Lowes can save some words... Also

Product or Service Mentioned: General Electric Dryer.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Full refund.

  • Poor Attitude
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Anonymous
#1233040

Why you so *** and can't read receipt

Anonymous
#1223448

Did you even bother looking at the warranty that came with the dryer? It clearly states that they will REPAIR the dryer.

It doesn't say they will REPLACE it. Why are you complaining when they are offering to do exactly what the warranty calls for?