State: Arizona City: Phoenix Product: Lowes Customer Care Clear all filters (2 of 460 reviews match)
filters
State:
City:
Product:
1.0
Details
On Nov 21 I ordered a washer, dryer and ped. I got a call saying that they would deliver it in 2 weeks. On Dec 7, I got a call 5 min. before the store closed telling me that they had the washer but no dryer. I asked when it would be in the said MAYBE the end of Jan. I...
View full review
2 comments
Anonymous
#1619737

They do not carry in store most of the appliances they sell, they order them from the manufacturer once they are sold. Some of them have to be shipped in from overseas which takes a while as ships move slowly and then the products have to go through customs when leaving or entering another country, not accounting for delays like weather conditions. If they stored every appliance that they sold in the store they would need one huuuuge building.

View more comments
Review
#1418150 Review #1418150 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Did not have machine that i bought
Reason of review
Problem with delivery
Loss
$1800
Preferred solution
Let the company propose a solution
Tags
  • Defrauding Customer
1.0
Details
IT TOOK LOWES 11 DAYS TO FINALLY HAVE THE COMPRESSOR REPLACED. I RENTED A REFRIGERATOR, AND AM STILL WAITING FOR A REIMBURSEMENT. I WAS TOLD THAT THEY NEED ME TO RESUBMIT (THIS AS OF 12/12/2017), SO I AM RESUBMITTING MY RECEIPTS FOR THE RENTAL FOR THE THIRD TIME!!!!!!...
View full review
2 comments
Anonymous
#1409716

Why are you blaming the retail store for the problem you are having with your refrigerator? It seems like your complaint would be with LG.

View more comments
Review
#1151745 Review #1151745 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Lack of response
  • Customer service is unresponsive
  • Customer service was unbeleivably
Reason of review
Poor customer service
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts